Digital

Virtual event

Setting our direction – a virtual event for LifeArc

LifeArc is an independent medical research charity helping turn promising early science into products that improve patients’ lives. At the start of 2021, the charity wanted to communicate its strategy and launch four new goals to all employees. We have worked with the LifeArc Corporate Affairs team over several years. Our role has been to …

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The pandemic revolution

The pandemic revolution

It’s going to take us 25 years to reap the true benefits of flexible working… that’s if the industrial revolution is anything to go by. During my camping holiday in Cornwall I finished reading Rebel Ideas by Matthew Syed and I cannot recommend it enough. I have highlighted so much of the book but a …

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Global - chaos to calm

Finding calm in a global crisis

In this article for CIPR International about finding calm in a global crisis, Jenni discusses The Field Model™ and the impact of globalisation on organisations. “Internal communication has never been more important. In a year when we’ve been forced to change how we’ve worked for decades, the need to connect and engage a workforce in …

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Inspiring Goodies: the people who inspire me, five seconds and leaders with purpose

What’s inspired me in the last month? Here are three things you can listen to (podcast episode and a book) and read (book and report)! Sharing insights on my podcastIn the final episode of series two of my podcast (Calm Edged Rebels) the three of us discuss those who inspire us. We talk about celebrities, …

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The skills we need to take us into the next era of comms and engagement

The Bionic Business report from simplycommunicate provides insight into the way organisations need to change to adapt to a hybrid working environment in the wake of the COVID-19 pandemic. The report outlines three key characteristics of what a bionic organisation is: They go beyond simple empathy, and everyone is united behind a common purpose so …

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Employee Apps – where do we start?

In a world where most of us have smartphones (76% of people in “advanced economies”), be that a company device or personal, we are better connected with our employers now than ever before. Thanks to our devices we can receive news/updates, employee services, and all manner of work-related activities anytime/anywhere. This has been of particular …

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How do ‘Connected Companies’ communicate in a crisis?

This morning I joined Hannah Sardar from Workplace by Facebook for a webinar hosted by the team (Graham Mackay and Jack Paine) at Generation Digital. Between the three of us we covered some of the themes around communications in a crisis, how Workplace can be the tool to help connect your teams and how to …

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Book Review: Get Social by Michelle Carvill: Social media strategy and tactics for leaders

When this book arrived, and I started to read a bit about who it was aimed at I wasn’t too sure why Kogan Page sent it to me to review. The book is aimed at leaders to help them understand the world of social media and how to use it for the benefit of their …

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The art of science and engagement in internal communication

We know that internal communicators are struggling to influence at the top, finding digital adoption hard across organisations and working with limited budgets. Some of the conversation we need to have are increasingly challenging and opinion or experience might not be enough to win your case. Last week, at the CIPR Northern Conference in Newcastle, …

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AB Thinks Live: Confidence, Content and Purpose

Last week communications agency AB hosted their fourth AB Thinks Live event in London. I was their facilitator for the day and you can read my opening comments on the future of work here. Speakers covered purpose, virtual reality, culture and technology and the panel delved into the skills internal communicators need in the future. …

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The Big Yak 2018 – what internal communicators are talking about

Last week I hosted The Big Yak with my fellow IC Crowd co-founders Rachel Miller and Dana Leeson. It was our fourth event and our biggest one yet with 160 internal communication professionals gathered together on a Saturday to set the agenda for the day ahead. These were the topics they chose to discuss and …

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A blend of the right capabilities will deliver better outcomes

Earlier this week I attended IBM THINK Collaboration London – an opportunity to hear more about the latest updates to their collaboration suite and more importantly for me, a chance to really understand how Watson will help make organisations more efficient. During my 13 years in-house I used a mix of social intranets (wordpress with …

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Is internal social media a danger to mental health?

Earlier this year I started following Matt Haig on Twitter. This was partly because I was taking part in the charity ride to Hull which was linked to men’s mental health and suicide prevention. A few weeks ago, Matt shared an article he had written about social media and the links it has to depression …

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Let’s stop feeling bad about our internal social media

Today I attended my second, albeit not consecutively, simply communicate SMiLE event in London. The format was much the same as before but my reasons for attending very different. Now four months into the new role I need to learn more about Office 365 so I was on the hunt to learn more. There were …

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Social Intranet or Enterprise Social Network? Is there a difference?

It has always been in my head. Ever since the move from traditional push based intranet systems to the introduction of tools like Sharepoint. I have worked in communications for 10 years and have been involved in four intranet projects in various companies. I have learnt a lot but I have also learnt that the …

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We’re all in the same boat… well ark!

I attended my first SMiLE London event yesterday hosted by the lovely team at Simply Communicate. In the summer of 2012 we launched an online tool to allow collaboration, de-centralised comms and people directories. It wouldn’t be a lie to say we have struggled with adoption ever since. It is our only online platform and …

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Yakkety Yak! The launch of The Big Yak with The IC Crowd

Yesterday The IC Crowd hosted The Big Yak in Richmond. Over 130 internal comms people came together on a Saturday for debate, discussion and idea generation on all things internal comms. As one of the founders of The IC Crowd it was a great experience to organise the day and something we are all very …

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Twitter, Brands and Employees: Are you an ambassador online?

Tonight I tuned into #swchat on Twitter where the topic of employees, brands and social media was the discussion point. The debate opened with the question: Are employees on social media ambassadors for their brand even if their role is not a customer facing one? It was a timely debate given the article I read …

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Melcrum Summit Day Two: From the Twittersphere 2012

After posting about the content shared from day one, I thought it was only appropriate to do the same for day two. The topics for this years summit was Competing on the Curve: Re-engineering internal communications for agility, productivity and impact… And looking at the content the delegates were sharing, I’d say this was achieved. …

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Building a social workplace? It’s all about business change

Yesterday saw the second Social Workplace Conference hosted by Crexia take place in London. With a bigger turn out than November we had some great discussions and saw some great case studies about what works and what doesn’t in the world of social tools in the workplace. Here are some of my highlights….. The biggest …

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