Our Team | Redefining Communications

Our team – why we are the right people to help

I have over 14 years’ experience working with leaders to solve their problems. We will have challenging conversations that will get to the roots quickly and we will create a clear plan to tackle them head on. I have operated at Board level for global organisations, ran communications departments for FTSE250 companies and worked in defence, advertising and hospitality industries.

I have helped organisations reduce no-shows using techniques to personalise the information – resulting in 27% more sales and 32% more revenue.

I have saved organisations thousands through implementing solutions that solve business problems – think operational efficiencies and time – the two biggest factors for organisations today.

I have helped teams go from chaos to calm – from toxic relationships to working together with respect.

I am a Chartered Practitioner, a Fellow of the Chartered Institute of Public Relations and I am a qualified specialist in communicating with employees.

My consultancy has been set up to help you understand, diagnose and fix what’s broken and to help you do that effectively, I work with experts in data, brand, marketing, events and more:

Whatever challenge you have, I will bring the right people to the conversation to help you solve it.

Benjamin Ellis, Data Scientist and Cultural Strategist

Benjamin is passionate about organisational transformation and combines a background in data science and engineering with in-depth research into organisational psychology.

He has been quoted in several books on organisational culture and digital transformation and has published peer-reviewed academic papers on digital communication.

He holds joint honours degrees in engineering and science, and a post-graduate diploma in psychology.

Katie Marlow, Internal Communications Specialist

Katie is a chartered and award-winning communication specialist with nearly 20 years’ experience. She is results driven and focused on making an impact with the organisations she works with. She specialises in internal communication, taking an inside out view of communication to help workplaces work better for business success.

Katie loves uncovering the complexity in organisational communication and understanding the different dynamics that can be found between leadership and employees in the workplace, then designing simple and creative solutions for different challenges. Since 2016, Katie has also led and delivered the CIPR Internal Communication Diploma at Bournemouth University.

Chloe Michel, Marketing Specialist and Copywriter

Chloe is an experienced communications and copywriting professional, with a heap of experience across a wide range of industries. She provides a strategic approach to supporting business objectives and has a strong background working with SMEs.

Chloe’s has over 20 years’ experience designing and delivering marketing campaigns and creating content that builds brand awareness, simplifies complex messages, prompts action and grows business. Chloe is described as a ‘perfect mixture of warmth and professionalism’.

Adam Mitchinson, Brand Design Consultant

Adam has over 15 years’ experience working with organisations to build brands and engage audiences.

Having spent more than a decade working at some of the top brand and design agencies in London, Adam delivers creative solutions grounded in strategic thinking to help solve business problems.

He has experience working on a wide variety of projects ranging from defining brand personalities and identities, producing design systems for Government agencies, to campaign communications and creative ideas for multinationals.

Sarah Weston, Event Management

Sarah Weston is an expert at creating bespoke event solution for organisations. Her event career started back in 2000 and since then Sarah has produced 1000’s of events for numerous organisations all over the world. Offering full event management; from venue organisation to third party sourcing, procurement and budget control, Sarah offers a flexible service tailored to client’s needs. Clients include SSP, Welcome Break, Gowling WLG and Hays Recruitment.