About Redefining Communications
A business consultancy specialising in internal communication and leadership credibility, Redefining Communications will help you get to the root cause of things that are impacting organisational success.
If things just aren’t working well in your organisation or team, it’s often hard to see why, make changes and move forward. We’re here to help you get underneath the symptoms and make long lasting changes for the future.
What’s driving leadership behaviours?
What are the unintended consequences of business decisions?
What’s impacting your employee engagement score?
How can you communicate with those hard to reach employees?
Investing in improving internal communication, the employee experience and leadership skills isn’t always easy. But our flexible team combines deep expertise with energy and lightness that makes the process seamless and fun!
If you’d like to know about what drives us, you can find out more about our journey below…
Launching Redefining Communications
The business was founded by Jenni Field – communications expert, author and speaker. After over a decade working in organisations as Communications Director, Head of Communication and Head of Internal Communication, it was time to step into the world of consultancy. Since launching, we’ve worked with impacted more than 100 clients around the world, providing impactful advice and consultancy that has improved communication, culture and the employee experience.
Remotely interested? research published
Communicating with deskless workers has always been a challenge but no one had explored why. We partnered with Benjamin Ellis at Social Optic to create this research, visiting bus depots, fire stations, cafes and manufacturing locations to find out what needs to change to effectively engage with those on the frontline. Find out more about Remotely interested?
The Field Model developed
The Field Model™ seeks to understand, diagnose and fix issues inside organisations. It’s a process that gets to the core of your organisation, addressing the things that often get brushed under the carpet. This framework, devised by Jenni, helps organisations move from chaos to calm and address the root cause of symptoms impacting organisational success. Find out more about The Field Model.
Book published
In April 2021, Influential Internal Communication by Jenni Field was published by Kogan Page. This bestselling book will help to streamline any organizations’ internal communication practices and help drive employee engagement, efficiency and profit.
With over 1,000 copies sold in the first year and five-star reviews, the book is an essential read for anyone passionate about improving communications in their organisation.
Launched a podcast
Redefining Communications with Jenni Field is a podcast that gives you bitesize advice and guidance on internal communication and leadership credibility. Each episode is less than 15 minutes to help you get access to support for your employee engagement strategy, your internal comms and your leadership development. It’s reached over 70 countries and achieved over 25,000 downloads across five seasons.
Team expansion
Our talented team has grown! Our collective model means our team of experts grows and changes depending on the needs of our clients. In 2022 we added more digital and content expertise to the team and support for our clients based in the USA with more local expertise.
Comms Reboot
We hosted our first communications unconference Comms Reboot in Birmingham in the UK. The unconference brings together over 100 communication and HR professions to tackle the burning issues of the workplace today. The format enables peers to share insights and best practice. Comms Reboot is hosted every other year in the UK.
Global growth
We spread our wings to help clients from further afield benefit from our expertise. We completed several consultancy projects, hosted webinars and spoke at a global conference in the US. We also worked with clients in Morocco and other locations across Europe.
Remotely Interested 2023
Following our research in 2019 we wanted to find out if the pandemic and growth of technology had impacted communication with non-office based/deskless workers. In October 2023 we published our results and the core challenges you need to address to engage and communicate with this employee group – view the research now
Organisations we work with
Join our community
Subscribe to join the Redefining Comms community and receive our fortnightly Chaos To Calm email newsletter, with helpful advice, updates and industry insights. Our community also get invited to quarterly 90-minute Ask Me Anything online sessions with Jenni, as well as early access to events, discounts and research.
