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Our team

Revitalise your organisation with our team of experts

Redefining Communications was established to help you understand, diagnose and fix what’s not working in your organisation and to help you manage change effectively. We work with experts in data, branding, marketing, events and more.

Whatever your challenge, we’ll bring the right people to the conversation to help you solve it.

Get in touch if you want to work with us, or to find out more.

Jenni Field, Director

Founder and director of Redefining Communications, Jenni Field has over 16 years’ experience in communications, specialising in helping organisations go from chaos to calm; working with organisations to help them understand how to get teams to work together better and operations to work more efficiently.

Everything Jenni does starts with insight and having set up communication functions in pharmaceutical, hospitality and advertising industries, she is an expert in ensuring alignment between the communication and business strategy.

As well as being a fellow and Chartered Practitioner, Jenni is a Board Director and this year she is the President for the Chartered Institute of Public Relations (CIPR). Qualified in internal communications, she is a regular speaker on a range of topics linked to communication in the workplace.

Nicola McLaughlin, Client Partner

As Client Partner, Nicola will be working with clients, supporting new business and managing marketing activities. The business will continue with the collective consultancy model, allowing us to create bespoke and diverse teams to support client needs.

Nicola has over 16 years’ experience in event management and communications spanning a number of sectors including telecoms, technology, data and manufacturing. She is a champion of internal communications knowing the direct impact it has on employee experience and engagement. As an accredited Liberating Leadership Practitioner, Nicola is seasoned to work with leaders to improve their leadership and communications skills. Nicola has been described as results oriented with a practical approach, all underpinned by her Specialist Diploma of Internal Communication from Chartered Institute of Public Relations (CIPR).

Benjamin Ellis, Data Scientist and Cultural Strategist

Benjamin is passionate about organisational transformation and combines a background in data science and engineering with in-depth research into organisational psychology.

He has been quoted in several books on organisational culture and digital transformation and has published peer-reviewed academic papers on digital communication.

He holds joint honours degrees in engineering and science, and a post-graduate diploma in psychology.

Katie Marlow, Internal Communications Specialist

Katie is a chartered and award-winning communication specialist with nearly 20 years’ experience. She is results driven and focused on making an impact with the organisations she works with. She specialises in internal communication, taking an inside out view of communication to help workplaces work better for business success.

Katie loves uncovering the complexity in organisational communication and understanding the different dynamics that can be found between leadership and employees in the workplace, then designing simple and creative solutions for different challenges. Since 2016, Katie has also led and delivered the CIPR Internal Communication Diploma at Bournemouth University.

Chloe Michel, Marketing Specialist and Copywriter

Chloe is an experienced communications and copywriting professional, with a heap of experience across a wide range of industries. She provides a strategic approach to supporting business objectives and has a strong background working with SMEs.

Chloe’s has over 20 years’ experience designing and delivering marketing campaigns and creating content that builds brand awareness, simplifies complex messages, prompts action and grows business. Chloe is described as a ‘perfect mixture of warmth and professionalism’.

Adam Mitchinson, Brand Design Consultant

Adam has over 15 years’ experience working with organisations to build brands and engage audiences.

Having spent more than a decade working at some of the top brand and design agencies in London, Adam delivers creative solutions grounded in strategic thinking to help solve business problems.

He has experience working on a wide variety of projects ranging from defining brand personalities and identities, producing design systems for Government agencies, to campaign communications and creative ideas for multinationals.

Sarah Weston, Event Management

Sarah Weston is an expert at creating bespoke event solution for organisations. Her event career started back in 2000 and since then Sarah has produced 1000’s of events for numerous organisations all over the world. Offering full event management; from venue organisation to third party sourcing, procurement and budget control, Sarah offers a flexible service tailored to client’s needs. Clients include SSP, Welcome Break, Gowling WLG and Hays Recruitment.

Jo Twiselton, Change, Communication and Engagement Consultant & Coach

Jo has spent over 25 years working with leaders, project teams and communicators in the tech, transport, defence, media and services industries. She’s spent the last 15 years working with organisations implementing major change, often in high profile, operational environments.
Jo focuses on building a positive experience of change for people to support individual, team, organisational and operational effectiveness and move the fear often associated with change, to action.

To better understand how to support wellbeing and resilience in change, Jo qualified as an executive coach and now specialises in helping organisations and individuals get ready for change, minimising disruption and cost by putting people first. She also coaches individuals who want to make real change for themselves, with a focus on resilience and wellbeing.

Jo uses a range of approaches including strategic communications and engagement, coaching, facilitation and wellbeing. Jo holds a Level 7 Diploma in Executive Coaching and Mentoring from the Institute of Leadership and Management (ILM), is a Chartered PR practitioner and a Fellow of the Royal Society of the Arts. She is a regular speaker on the subjects of change and wellbeing.

Trudy Lewis, Communications Consultant & Executive Coach

Trudy has over 18 years’ experience in the communications industry, specialising in leadership and internal communication as it supports strategy, purpose, engagement and change. She has a passion to see leaders and their teams become more engaging and impactful through communications, presenting a blended approach from her skills and experience to achieve success for her clients.

As a coach, Trudy helps leaders the create space to think and move forward, unlocking their potential to become an engaging and impactful. She has an MA in communication management, is a Chartered practitioner with the Chartered Institute of Public Relations, and is a qualified executive coach.

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