What we do
Why have a good employee experience?
Employees want to work somewhere that cares about them. They care about what happens to those around them, in their team and in the organisation and how you develop and nurture talent is a big factor in retention.
Having a good employee experience means that people know what you stand for, you have managed expectations of people who want to join you and work with you and your reputation matches the reality.
What does a bad employee experience feel like?
Common problems in employee experience
Improving relationshipsWhen I brought Redefining Communications in to help the organisation, we were in a very early stage of setting up an internal communications function. Their strategic direction and practical support have helped us make a positive impact with our employees.
Improving relationshipsInclusion Week is a key opportunity to engage with our people on this topic and we wanted to take a fresh, relatable, and relevant approach. The Redefining Communications team really helped us shape our thinking and deliver an outstanding campaign – they brought invaluable insight and creativity to the process, and we’re delighted by how our people responded.
Improving relationshipsHaving previously worked with Redefining Communications, we wanted some expert communications advice and steer on a few key strategic priorities and initiatives, including organisational values and staff engagement. They took the time to get to know our organisation and the journey we were on, spoke to key stakeholders, and tailored their services to our needs. Their insights and inputs were thoughtful, contextualised, and holistic, and our contacts at Redefining Communications were a ‘critical friend’ when needed.
Our happy clients
FAQ on employee experience
MacLeod and Clarke view employee engagement as:
“A workplace approach designed to ensure that employees are committed to their organisation’s goals and values, motivated to contribute to organisational success, and are able at the same time to enhance their own sense of well-being”.
When you work with us as your employee engagement consultant, we’ll want to explore the employee lifecycle, the organisational culture and the employee experience. Employee engagement objectives need to be linked to the overall organisational strategy and the culture you’re trying to achieve.
The employee lifecycle typically consists of six stages: attraction, recruitment, onboarding, development, retention, and separation. Each stage presents its own challenges and opportunities, so it’s important to focus on them individually rather than one big, long journey. We have shared more about it in this blog post: redefiningcomms.com/what-are-the-stages-of-the-employee-lifecycle/
Insights on employee experience
Back in May, I spent a couple of days at the Simply IC conference in London, soaking in knowledge and...
In 2020 I read The Art of Resilience by Ross Edgley. In the book, Ross shares the story of his...
I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic...
In recent years we have seen an increase in the conversations about the employee experience and how this links to...
In this episode, Jenni defines and compares employee engagement, employee experience and internal communication and how they’re intrinsically linked. She...