Welcome to the
Redefining Communications blog
Here we share insights and advice on a wide range of topics affecting leaders – from effective communication, leadership behaviours and mental resilience, to productivity, culture and how The Field Model™ can help you diagnose what’s wrong in your organisation. Please use the search panel below if there’s a specific topic you’re interested in. And do get in touch if you have any questions.
Latest insights from on internal communication, leadership and employee experience:

Top priorities for internal communication in 2025: Building an effective strategy
The start of a new year always sees a raft of new “trends” or predictions being talked about, whatever industry you’re in, and internal communications

Is integrity the most important quality in a leader?
For the past four years I have been researching the key qualities needed in a leader. Fed-up with the constant talk of “authenticity” and “bringing

Make time to manage people well – and other important leadership lessons
I was recently interviewed by employee communication providers, Staffbase for their regular podcast. In this episode I speak to David Burnand, Chief Marketing and Communications

What are the best strategies to improve employee engagement?
Rewind 15 years or so and you would have heard very few leaders talking about employee engagement. Nowadays, there are not many organisations where it

Why all leaders need to practice empathy
For the past four years I have been researching the key qualities needed in a leader. Fed-up with the constant talk of “authenticity” and “bringing

What are the obstacles to being a credible leader? And why are they so important to overcome?
I’ve been talking a lot recently about credible leadership – what it means, why it’s so important, and how to achieve it. But in this
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