autonomy

Empowered decision-making is not really decision-making at all

When it comes to the different approaches to management and culture, many leaders have moved on from command and control. This top-down approach has its …

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line manager research

Line managers need investment in communication skills and relevant content from the centre

Throughout March and April, we carried out some research into the role of line managers in organisations. This is for line managers to tell us …

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audio zoom fatigue

How to beat Zoom fatigue and harness the power of audio

May is National Walking Month in the UK. When I was speaking at the Global Women in PR Inside Stories event recently, I talked about …

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The Field Model

Out in the Field

Back in 2019 Ben Reynolds, Managing Director of Gallagher’s Employee Experience and Communication division, engaged Jenni to implement The Field Model™ and explore the reality …

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Fear culture hybrid working

How fear and culture will impact hybrid working

In February I wrote about hybrid working and asked if the term is a red herring for leaders. In the blog I said: “So rather …

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Influential Internal Communication – book launch

This week my first book is being published. The idea of writing the book started in May 2019 and with encouragement from those around me …

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Refresh your knowledge

Reading, listening and continuous learning is something we really believe in. Here is a collection of our own insights and reports as well as crowd-sourced lists of books and podcasts for you to enjoy.