Welcome to the
Redefining Communications blog
Here we share insights and advice on a wide range of topics affecting leaders – from effective communication, leadership behaviours and mental resilience, to productivity, culture and how The Field Model™ can help you diagnose what’s wrong in your organisation. Please use the search panel below if there’s a specific topic you’re interested in. And do get in touch if you have any questions.
What are the stages of the employee lifecycle?
The employee lifecycle typically consists of six stages: attraction, recruitment, onboarding, development, retention, and separation. Each stage presents its own challenges and opportunities, so it’s …
Does unconscious bias training work?
We work with clients to help them build a more inclusive workplace – something that should be on the agenda for all organisations. We support …
Why employee engagement surveys are measuring the wrong thing
I’ve previously talked about the issue of focusing on employee engagement and how this has been a distraction for leaders and communicators. The phrases “employee …
Breaking through the noise: communicating a message that stands out
I’m excited to share my top takeaways from a recent experience that I had volunteering with Form the Future, an organisation that connects employers with …
Measuring culture in organisations
We’ve all heard the stories of free food at Twitter and pool tables at Google. As someone who has worked in the technology industry for …
What’s the antidote to fixing tricky issues in your organisation?
In Influential Internal Communication, I talk about how communication can be the antidote to the difficult issues causing chaos in an organisation or team. The …
Why communication is the antidote to organisational chaos
As leaders, we’re often tackling a range of organisational issues, including: lack of accountability, toxic culture, team friction, a disengaged workforce, or people blocking change. …
Designing a workplace for Gen Z: fostering a positive employee experience
In this article for Startups Magazine, Lucy Kemp – our employee experience strategist – discusses how to create an EX for Gen Z staff that …
Have we forgotten how to be in work relationships?
In this article for Forbes Business Council, Jenni Field shares three things you can do today if you’re starting to see symptoms of your teams …
What does it take to lead in an agile organisation?
In this article for HR Director, Jenni discusses what it takes to lead in an agile organisation. She shares the trademarks of agile organisations and …
Create a high-performing organisation with positive employee experience
In this exclusive article for members of the Strategic community, Lucy Kemp – our employee experience expert – talks about the top three priorities for …
Making internal communication the backbone of your employee experience journey
In this article for IABC’s publication, Catalyst, our employee experience strategist, Lucy Kemp discusses why making internal communication the backbone of your employee experience journey …
How to get business outcomes for clients
In this episode of A View From The Top, Adrian Cropley talks to Jenni about her career trajectory from communication officer to business entrepreneur and …
Why are we all so stubborn to change?
In this podcast episode of Comms In A Nutshell by Oak Engage, Jenni talks empowering and supporting change, what processes to use, and how managers …
Streamline your corporate communication to drive efficiency and engagement
In this podcast episode of ICON by Sparrow Connected, Jenni speaks to Julie Ford, Sparrow Connected Head of Content, as together they challenge conventional thinking about internal …
How to listen to what boards and executives value in internal communications
In this podcast episode of Deep Listening by Oscar Trimboli, Jenni talks about listening infrastructures and processes, how to use surveys purposefully, and how to …
Engagement, employee experience, and internal communication – what’s the difference?
In this Engagement Express podcast episode, Jenni talks to Kate Isichei about the difference between employee engagement, employee experience (EX) and internal communication (IC). The …
The root cause of chaos
In this podcast interview with Entrepreneurs Get Visible, Jenni Field talks to Anna Parker-Naples about how to acknowledge, identify and get to the core of …

Need a fresh perspective?
If you’re a leader or business owner that needs help diagnosing what’s causing chaos, improving your communication and moving towards calm, please get in touch and book a free 15-minute call.