LEADERSHIP SUPPORT

Leadership support

Become a leader people will follow

With the right guidance, it’s possible to become a leader that people want to follow. Our research tells us the eight practices you need to develop to lead any time and any organisation.
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INTERNAL COMMUNICATION

Internal communication consultants

Transform your organisation from chaos to calm

There is order to all chaos, you just need to find it and use communication to go from chaos to calm. The Field Model will help you diagnose the root cause and fix things for the long term.
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EMPLOYEE EXPERIENCE

Employee experience

Improve relationships at work

Employees need to work well together to be efficient and engaged. This means internal communication, employee experience, alignment and employee engagement all need support.
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The Field Model™

Go from  chaos to calm

Get the root cause of the communication, employee experience and organisational challenges you have by following our three step process

One to one consultancy

Private consultancy with Jenni

Invest in some focussed time for you with our founder and CEO, Jenni Field who will be by your side as you navigate your career

Project support

Get the help you need

Sometimes we need an extra pair of hands and we have experts who can help with all your communication, leadership and employee engagement needs, whatever size your organisation is and wherever you are in the world.

Workshops

Workshop facilitation and speaking

Workshops are a great way of bringing people together to make improvements, enhance skills and help you navigate issues when you feel stuck.

Our areas of expertise

Leadership change Strategic planning Team alignment Internal comms audits Leadership change Strategic planning Team alignment Internal comms audits Leadership change Employee engagement Strategic planning Team alignment Internal comms audits Leadership change Strategic planning Team alignment Employee lifecycle Internal comms audits Communication strategy

Who we are

Working together with  you to enhance your team's productivity & streamline operations

We help you go from chaos to calm by helping you improve communication in the workplace. We know how to help your leaders improve their communication so that teams will follow them. We get to the root cause of organisational symptoms to help you create a culture where people can thrive. We focus on the communication and relationships at work to make sure you’ll achieve your goals.

Clients we have helped improve

Using the Field Model

Jenni was meticulous in her approach to helping us understand and gather the feedback we wanted to gather from our staff teams. The in-depth findings provided by Jenni and her team have provided us with essential and insightful information that we look forward to using in the next stages of our continuous improvement work.

Using the Field Model

As our Internal Communication team was maturing, we got Jenni in to help us to be more strategic, shape how we structure internal communication for the future and implement better crisis comms planning. Her advice has really helped us to position ourselves as a strategic function not only within our wider comms family but with the Executive Team.

Using the Field Model

Working through The Field Model™ has fundamentally changed the culture of the business and has revolutionised our customer communication. Jenni gave us new processes and systems and the confidence to use them. The sales process has been streamlined by using emails and text messages more consistently, which improved our response rates. Customer complaints have been replaced with customer compliments and we often have positive feedback about our communication.

Using the Field Model

Having previously worked with Redefining Communications, we wanted some expert communications advice and steer on a few key strategic priorities and initiatives, including organisational values and staff engagement. They took the time to get to know our organisation and the journey we were on, spoke to key stakeholders, and tailored their services to our needs. Their insights and inputs were thoughtful, contextualised, and holistic, and our contacts at Redefining Communications were a ‘critical friend’ when needed.

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Our happy clients

We have worked with nearly 100 organisations around the world. From San Francisco to Morocco to London and the rest of the UK, we have supported organisations in defence, public sector, charity, technology, finance and more. We have implemented The Field Model around the world, run online and in-person events and supported projects to improve engagement and organisational change.

Listen to our Internal Communication podcast

Internal comms insights and tips

Revolutionise your organisation with impactful communication & leadership

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Get in touch about your communication challenges

If you want some help going from chaos to calm – whether it’s navigating organisational change, upskilling teams or coaching leaders through organisational transformation – please get in touch.

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