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LEADERSHIP SUPPORT
Leadership support
Become a leader people will follow
With the right guidance, it’s possible to become a leader that people want to follow. Our research tells us the eight practices you need to develop to lead any time and any organisation.
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INTERNAL COMMUNICATION
Internal communication consultants
Transform your organisation from chaos to calm
There is order to all chaos, you just need to find it and use communication to go from chaos to calm. The Field Model will help you diagnose the root cause and fix things for the long term.
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EMPLOYEE EXPERIENCE
Employee experience
Improve relationships at work
Employees need to work well together to be efficient and engaged. This means internal communication, employee experience, alignment and employee engagement all need support.
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The Field Model™
Go from chaos to calm
One to one consultancy
Private consultancy with Jenni
Project support
Get the help you need
Workshops
Workshop facilitation and speaking
Our areas of expertise
Who we are
Working together with you to enhance your team's productivity & streamline operations
We help you go from chaos to calm by helping you improve communication in the workplace. We know how to help your leaders improve their communication so that teams will follow them. We get to the root cause of organisational symptoms to help you create a culture where people can thrive. We focus on the communication and relationships at work to make sure you’ll achieve your goals.
Clients we have helped improve
Using the Field Model
Jenni was meticulous in her approach to helping us understand and gather the feedback we wanted to gather from our staff teams. The in-depth findings provided by Jenni and her team have provided us with essential and insightful information that we look forward to using in the next stages of our continuous improvement work.Using the Field Model
As our Internal Communication team was maturing, we got Jenni in to help us to be more strategic, shape how we structure internal communication for the future and implement better crisis comms planning. Her advice has really helped us to position ourselves as a strategic function not only within our wider comms family but with the Executive Team.Using the Field Model
Working through The Field Model™ has fundamentally changed the culture of the business and has revolutionised our customer communication. Jenni gave us new processes and systems and the confidence to use them. The sales process has been streamlined by using emails and text messages more consistently, which improved our response rates. Customer complaints have been replaced with customer compliments and we often have positive feedback about our communication.Using the Field Model
Having previously worked with Redefining Communications, we wanted some expert communications advice and steer on a few key strategic priorities and initiatives, including organisational values and staff engagement. They took the time to get to know our organisation and the journey we were on, spoke to key stakeholders, and tailored their services to our needs. Their insights and inputs were thoughtful, contextualised, and holistic, and our contacts at Redefining Communications were a ‘critical friend’ when needed.Our happy clients
We have worked with nearly 100 organisations around the world. From San Francisco to Morocco to London and the rest of the UK, we have supported organisations in defence, public sector, charity, technology, finance and more. We have implemented The Field Model around the world, run online and in-person events and supported projects to improve engagement and organisational change.
Listen to our Internal Communication podcast
Internal comms insights and tips
- employee experience
Where’s your next dopamine hit coming from? Beating your friend at tennis? Smashing your PB on your next run? Or...
- internal communication
We’ve all seen the headlines declaring ‘print is dead’ (probably on our mobile phones…) but is that really the case...
- internal communication
Creating an internal communication strategy is often one of the last things internal communication teams do. The focus on delivery...
- leadership support
With deskless workers making up an estimated 80% of the UK workforce, communicating effectively with them is a vital skill...
It’s always fascinating to get a sneak peek into what others in your industry are doing, and to see how...
Translating internal content into different languages is something that’s always been a bit of a conundrum in the internal communications...