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With the right guidance, it’s possible to become a leader that people want to follow. Our research tells us the eight practices you need to develop to lead any time and any organisation.LEARN MORE
Internal communication consultants
Transform your organisation from chaos to calm
There is order to all chaos, you just need to find it and use communication to go from chaos to calm. The Field Model will help you diagnose the root cause and fix things for the long term.LEARN MORE
Improve relationships at work
Employees need to work well together to be efficient and engaged. This means internal communication, employee experience, alignment and employee engagement all need support.LEARN MORE
The Field Model™
Go from chaos to calm
One to one consultancy
Private consultancy with Jenni
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Workshop facilitation and speaking
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Who we are
Working together with you to enhance your team's productivity & streamline operations
Clients we have helped improve
Using the Field ModelJenni was meticulous in her approach to helping us understand and gather the feedback we wanted to gather from our staff teams. The in-depth findings provided by Jenni and her team have provided us with essential and insightful information that we look forward to using in the next stages of our continuous improvement work.
Using the Field ModelAs our Internal Communication team was maturing, we got Jenni in to help us to be more strategic, shape how we structure internal communication for the future and implement better crisis comms planning. Her advice has really helped us to position ourselves as a strategic function not only within our wider comms family but with the Executive Team.
Using the Field ModelWorking through The Field Model™ has fundamentally changed the culture of the business and has revolutionised our customer communication. Jenni gave us new processes and systems and the confidence to use them. The sales process has been streamlined by using emails and text messages more consistently, which improved our response rates. Customer complaints have been replaced with customer compliments and we often have positive feedback about our communication.
Using the Field ModelHaving previously worked with Redefining Communications, we wanted some expert communications advice and steer on a few key strategic priorities and initiatives, including organisational values and staff engagement. They took the time to get to know our organisation and the journey we were on, spoke to key stakeholders, and tailored their services to our needs. Their insights and inputs were thoughtful, contextualised, and holistic, and our contacts at Redefining Communications were a ‘critical friend’ when needed.
Our happy clients
Internal comms insights and tips
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In this LinkedIn Audio Live, I talk to Nicola Rylett-Jones, Human Accountability Leader and Executive Coach, about the importance of...
Internal communications trends are always a hot topic for those in the industry and in the last three months there...