leadership

Fundamentals of internal communications part one

The fundamentals of internal communications

The Communications Network is a US-based community that connects leaders from influential foundations, nonprofits and social sector consultancies worldwide, so it was great to be invited to talk to their network. During the webinar, I discuss best practices when it comes to creating effective internal communication strategies inside organisations. It’s part one of a series …

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Pay attention follow the rules

How do you get staff to pay attention and follow the rules?

When I was asked this as part of our Reality Check research into the issues affecting organisations, this question made me chuckle! To answer, we need to look at each side of this question separately. Ensuring people pay attention is all about cutting through the noise, while adherence to rules or processes is about behavioural …

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Difficult conversation

How can I help my leaders tackle difficult conversations?

Some leaders actively avoid having difficult conversations, while others positively embrace them. Personally, I’m in the latter group, since I think real change can only happen if we really tackle what’s causing chaos. In any leadership role, difficult conversations are both inevitable and necessary. Without difficult face-to-face conversations, we’ll never get to the root cause …

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Audible launch Influential Internal Communication

Influential Internal Communication – now available on Audible!

Since I launched my book Influential Internal Communication just over a year ago, I’ve frequently been asked if it’s available in audio. It was really important for me to make my book as accessible to as many people as possible and, although I share a lot of my thinking in my bite-sized podcast, I wanted to enable …

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Successful business

Five things I’ve learnt about running a successful business

This is a special month for me and the Redefining Communications collective, as we celebrate five years since we launched! A lot has happened since 2017 – a year when Ed Sheeran’s Shape of You was the biggest song, Star Wars: The Last Jedi topped the box office and the iPhone X was released! During …

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The golden thread EDGE Journal ILM

Why communication is the golden thread

In this article for EDGE Journal, from, The Institute of Leadership & Management, Jenni Field talks about why becoming an influential internal communicator should be a strategic imperative for leaders: “Investing in internal communication is a must for every organisation no matter the size… internal communication needs to be on the radar of all CEOs, …

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Influential communicator

Four steps to becoming an influential communicator

In this article for Poppulo communications expert, Jenni Field, talks about how she describes influence when it comes to internal communication and becoming an influential communicator: “I believe that having influence is not just related to internal communication professionals, but to everyone in an organisation. We all need a certain amount of influence at work …

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diversity and inclusion

Diversity and inclusion: why we need to invest in ourselves and take action to drive change

A few weeks ago I spent a day at a diversity and inclusion workshop. It was through my work with the CIPR and it was a great opportunity to reflect both as an individual and as an industry. In the last 18 months, I have invested more time to learn about diversity and inclusion. I’ve …

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Inspiring Goodies – The Bold Type, rest and recuperation, and Rebel Ideas

The Bold Type – showcasing warm, inspirational and strong female leadership I have binge-watched The Bold Type on Netflix in the last few months. For anyone that hasn’t watched it, it’s four seasons of three female friends working at a fashion magazine in America. Why was I so glued? It was a strong female cast, …

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Leadership Insights for Professionals

Six leadership skills to master for better internal communication

In this article for Insights for Professionals, Jenni discusses how leadership is more than being able to delegate. Without effective communication, a leader’s team can quickly descend into chaos and disorder: “The defining trait for leaders shouldn’t be their ability to transform – doing what you do well, focusing on the basics and becoming an …

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The Field Model

Out in the Field – Gallagher Employee Experience and Communication

Back in 2019 Ben Reynolds, Managing Director of Gallagher’s Employee Experience and Communication division, engaged Jenni to implement The Field Model™ and explore the reality of the culture and communication inside the organisation. Understand, diagnose and fix The company wanted to address the symptoms they were seeing, such as stress and staff retention, and find …

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Inspiring Goodies: the people who inspire me, five seconds and leaders with purpose

What’s inspired me in the last month? Here are three things you can listen to (podcast episode and a book) and read (book and report)! Sharing insights on my podcastIn the final episode of series two of my podcast (Calm Edged Rebels) the three of us discuss those who inspire us. We talk about celebrities, …

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Hybrid working

Is the focus on hybrid working a red herring for leaders?

In this blog, (original version featured in Influence), I talk about the changes in the workplace and the overuse of the word hybrid. I was prompted to write it after a recent Clubhouse chat I was co-moderating, where we talked about the leadership skills needed in a hybrid world. Since the pandemic hit there has been …

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Trust and narrowing the say-do gap

How often do you say you’re going to do something and then put it on the backburner? Here, Chloe Michel, marketing specialist, and part of the Redefining Communications collective discusses the say-do gap and what we can do to narrow it. With so many deadlines, conflicting demands and constantly changing circumstances, the say-do gap – …

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