teams

The Field Model

Out in the Field – Gallagher Employee Experience and Communication

Back in 2019 Ben Reynolds, Managing Director of Gallagher’s Employee Experience and Communication division, engaged Jenni to implement The Field Model™ and explore the reality of the culture and communication inside the organisation. Understand, diagnose and fix The company wanted to address the symptoms they were seeing, such as stress and staff retention, and find …

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Trust and narrowing the say-do gap

How often do you say you’re going to do something and then put it on the backburner? Here, Chloe Michel, marketing specialist, and part of the Redefining Communications collective discusses the say-do gap and what we can do to narrow it. With so many deadlines, conflicting demands and constantly changing circumstances, the say-do gap – …

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