Welcome to the
Redefining Communications blog
Here we share insights and advice on a wide range of topics affecting leaders – from effective communication, leadership behaviours and mental resilience, to productivity, culture and how The Field Model™ can help you diagnose what’s wrong in your organisation. Please use the search panel below if there’s a specific topic you’re interested in. And do get in touch if you have any questions.
Spotlight on organisational productivity
In this 15-minute interview, Jenni Field talks to communications expert, Aniisu K Verghese PhD, about the influence internal communication has on organisational productivity. Does technology …
Why you should improve your employee experience
When people ask me what I do, the question that almost always follows is: “But what on earth is employee experience?!” Employee experience (or EX) …
How can we get people to step up, take responsibility and get shit done?
This is a great question. And at the heart of the answer is the need to understand a bit more about motivation. There are lots …
The fundamentals of internal communications
The Communications Network is a US-based community that connects leaders from influential foundations, nonprofits and social sector consultancies worldwide, so it was great to be …
How to communicate effectively within a heavily matrixed global organisation
Communicating effectively in a matrix structure is always going to be complex and challenging. A matrix structure is where someone reports to multiple people. This …
How long does it take to rebuild trust?
That’s the question I was asked by one of my clients recently. It was interesting as I’ve been reading more widely about trust and credibility …
Driving people forward with influential internal communication
In this article for Staffbase, Jenni Field talks to Robert Grover following her keynote speech at VOICES London 2022. Jenni discussed the changing state of …
Why communication is the golden thread
In this article for EDGE Journal, from, The Institute of Leadership & Management, Jenni Field talks about why becoming an influential internal communicator should be …
Checking in with your culture and why the Great Resignation isn’t all bad
The Great Resignation has put an even bigger emphasis on the importance of company culture in recruitment and retention. In this article published by Kogan Page …
Growth is great… so why does it feel so difficult?
In this article for Strategic, Jenni Field talks about growth, how chaos can occur during periods of organisational growth and how to overcome the challenges. …
Four steps to becoming an influential communicator
In this article for Poppulo communications expert, Jenni Field, talks about how she describes influence when it comes to internal communication and becoming an influential …
Keeping communication channels open in times of crisis
This article from HR magazine talks about how COVID-19 has been an “exercise in effective internal communication” and looks at what we’ve learnt that we …
“The must-have book for every internal communicator in 2021”
In this Internal Comms Pro: The Podcast episode Jenni talks about the need to define internal communication within your organisation, core challenges, how to fill …
Foundations of The Field Model™ and applying it in practice
In this podcast episode for CommsHero, Jenni talks about her book Influential Internal Communication and The Field Model™, which is outlined in the book. She …
Turning your internal communication from chaos to calm
In this interview with The SiteVisibility Internet Marketing Podcast – one of the UK’s most popular internet marketing podcasts – Jenni shares the common symptoms …
Hybrid working
Jenni hosts this discussion on CIPR’s quarterly Engage podcast. Jenni explores the different definitions of hybrid working and highlights the influence of organisational culture in adapting to …
Influential Internal Communication
The Internal Comms Podcast – in this episode, Jenni talks to Katie Macaulay about the ideas and frameworks outlined in her new book, Influential Internal …
Pioneering women in IC
Internal Comms Pro podcast – in honour of International Women’s Day, this podcast is with Jenni and her good friends, Advita Patel and Trudy Lewis. …

Need a fresh perspective?
If you’re a leader or business owner that needs help diagnosing what’s causing chaos, improving your communication and moving towards calm, please get in touch and book a free 15-minute call.