Mental resilience water flowing around rock

Ambiguity, resilience, and the Stockdale Paradox

“You need to get comfortable with ambiguity” was what my old boss told me. I really struggled with this, partly because the ambiguity was everywhere, …

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Culture shock – why we need to be more intentional when communicating organisational culture

I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic for everyone in business as …

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From panic to purpose in a post-pandemic world

Jenni was recently the keynote speaker at the PRSA Employee Communications conference. The theme of the event was communicating with intention and Jenni shared her thoughts …

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Influential Internal Communication book launch

Champagne, showers, sunshine and celebration!

When my book, Influential Internal Communication, launched in April this year, we were guided by COVID-19 restrictions and I was unable to hold an in-person …

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recommended reading

Five books to inspire you this summer

I’m always reading or listening to something and so far this year there are five books that have really influenced my thinking. If you’re looking …

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Working from home reduces productivity by 20%

Last week I shared a podcast clip from The Diary of a CEO. It’s hosted by Stephen Bartlett and in this episode, he interviews retail …

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Refresh your knowledge

Reading, listening and continuous learning is something we really believe in. Here is a collection of our insights and reports as well as lists of recommended books and podcasts for you to enjoy.