Meet my core team

There are two teams at Redefining Communications – our core team and our collective team. The core team are people you’ll most likely connect with first if you get in touch. Shirlee is Jenni’s executive assistant and operations manager, Chloe looks after the marketing, and Nicky works on projects. Scroll down to meet the core team below. 

You can find out more about our collective team over on the extension of your team page. As a collective consultancy, the team you work with on projects or as an extension of your team are independent experts in their fields. These are professionals Jenni has worked with for decades and they include event managers, creatives, data scientists and executive coaches. 

Core team Redefining Communications

Jenni Field

Founder and Business Communications Strategist

Founder and director of Redefining Communications, Jenni Field has almost 20 years’ experience in communications, specialising in helping organisations go from chaos to calm. She works with organisations to help them understand how to get teams to work together better and review how operations can work more efficiently. Find out more about Jenni’s experience.

Shirlee Rae

Executive Assistant and Operations Manager

Shirlee is responsible for managing Jenni’s busy calendar and travel schedule. She also provides new business and client support and ensures seamless day-to-day operations for the business; helping to provide a high-quality client experience.

With a background working with the British Transport Police as a communications officer, Shirlee has also run her own creative baking business. Her flexible, calm approach is hugely beneficial in our fast-paced working environment. 

Shirlee Rae

Chloe Michel

Marketing Lead

Chloe is the marketing lead for Redefining Communications. She is responsible for implementing our marketing strategy, creating thought-leadership content and supporting the promotion of Jenni’s book, Influential Internal Communication.

Chloe is an experienced communications and copywriting professional, with a heap of experience across a wide range of industries. She provides a strategic approach to supporting our business objectives and draws on a background of working with small- and medium-sized enterprises. Find out more about how Chloe supports client work. 

Nicky Taylor


Nicky works with us on Projects, supporting the day-to-day coordination of our business and managing key relationships to maximise our client journey. 

With years of experience across a wide range of industries, Nicky is talented at streamlining operations, project and account management. She plays an instrumental role in implementing efficient processes and practices across Redefining Communications.

Nicky Taylor

Could our experience benefit your company?

Here are a few ways we’ve helped clients as part of their team:

Organisations we work with
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Need a fresh perspective?

If you’re a leader or business owner that needs help diagnosing what’s causing chaos, improving your communication and moving towards calm, please get in touch and book a free 15-minute call.