communication

Fundamentals of internal communications part one

The fundamentals of internal communications

The Communications Network is a US-based community that connects leaders from influential foundations, nonprofits and social sector consultancies worldwide, so it was great to be invited to talk to their network. During the webinar, I discuss best practices when it comes to creating effective internal communication strategies inside organisations. It’s part one of a series …

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Pay attention follow the rules

How do you get staff to pay attention and follow the rules?

When I was asked this as part of our Reality Check research into the issues affecting organisations, this question made me chuckle! To answer, we need to look at each side of this question separately. Ensuring people pay attention is all about cutting through the noise, while adherence to rules or processes is about behavioural …

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collective consultancy

Collective wisdom – working with a collective consultancy

When you’re working with lots of different organisations – from local entrepreneurs to global teams – the issues are many and varied. It’s one of the things I love about my job! Different projects or retainers demand different expertise, so we work as a collective team that has now grown to 18 talented people. Every …

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Audible launch Influential Internal Communication

Influential Internal Communication – now available on Audible!

Since I launched my book Influential Internal Communication just over a year ago, I’ve frequently been asked if it’s available in audio. It was really important for me to make my book as accessible to as many people as possible and, although I share a lot of my thinking in my bite-sized podcast, I wanted to enable …

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Jenni Field keynote speaker

Driving people forward with influential internal communication

In this article for Staffbase, Jenni Field talks to Robert Grover following her keynote speech at VOICES London 2022. Jenni discussed the changing state of the comms industry and its current trends. Afterwards, she sat down to talk more about the role influential internal communication must play in times of transformation and the need for today’s …

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The golden thread EDGE Journal ILM

Why communication is the golden thread

In this article for EDGE Journal, from, The Institute of Leadership & Management, Jenni Field talks about why becoming an influential internal communicator should be a strategic imperative for leaders: “Investing in internal communication is a must for every organisation no matter the size… internal communication needs to be on the radar of all CEOs, …

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team friction book pairing

The perfect book pairing for fixing team friction in organisations

There are lots of themes that come up time and again with our work with clients. When it comes to chaos in organisations, team friction is often a source. In my book, Influential Internal Communication, I talk about how to fix team friction and the common themes you need to explore as you diagnose the …

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Influential communicator

Four steps to becoming an influential communicator

In this article for Poppulo communications expert, Jenni Field, talks about how she describes influence when it comes to internal communication and becoming an influential communicator: “I believe that having influence is not just related to internal communication professionals, but to everyone in an organisation. We all need a certain amount of influence at work …

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crisis communication

Keeping communication channels open in times of crisis

This article from HR magazine talks about how COVID-19 has been an “exercise in effective internal communication” and looks at what we’ve learnt that we can take forward to prepare for future crises. Jenni Field provides advice alongside other communication experts. She talks about the importance of focusing on what we want people to feel …

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Redefining Comms RASCI

How RASCI can help you gain clarity and calm

Whenever I work with leaders going through The Field Model™ or helping communication teams get their strategy in place, I often use the RASCI framework. It’s an important tool that helps break down tasks, roles and responsibilities. I used the RASCI model in my roles within organisations and found it extremely helpful when there was …

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Ragan blog mastering internal communication

How to master internal communication when you’re not a comms pro

In this article, published by Ragan, global internal communication specialist, Jenni Field talks about how, regardless of your training, education or background, you can make a positive difference to your team’s messaging and internal communication. Jenni shares some insights for non-communication professionals and those looking to establish an internal communication strategy for the first time. …

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How to solve team friction

How to avoid team friction – from poles apart to pulling together

“We have to allow ourselves to be prepared to be convinced by opposing arguments. We must revisit conclusions as we receive new and relevant information, actively look for reasons why we might be wrong, and focus on understanding rather than winning”. We must focus on understanding, rather than winning. I think this is the biggest …

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Master internal communication

How to master internal communication when you’re not a communications professional

Working in communication seems to have been a calling for me from a young age. I took communication, English and business studies for A Level and my degree was in marketing. Since graduating, all my roles have been about communicating in one way or another. My career has enabled me to explore; to take risks …

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Communication Trends 2022

Communication trends in 2022 – and how they’re changing more slowly than we’d like!

It’s that time of year when our social media feeds start to fill with blogs about forecasts, trends and themes to look out for in the coming year. I always find these posts really interesting because I think it’s a great way to see what’s on people’s agenda. In fact, I wrote a blog on …

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Newcastle upon Tyne NELEP

Supporting growth with ongoing communication consultancy and workshops

Redefining Communications first began working with The North East Local Enterprise Partnership (North East LEP) in 2019. The North East LEP is a public, private and education sector partnership, and one of 38 LEPs in the country. It’s responsible for promoting and developing economic growth across the region. We’ve worked with the team on a …

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Employee engagement understanding people

Why employee engagement needs to be more than just campaigns and rewards

In 2020 I read The Art of Resilience by Ross Edgley. In the book, Ross shares the story of his swim round the UK. There are many aspects to the story that have stayed with me and one, in particular, made me write a blog at the end of last year too about how easily …

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Inspiring Goodies – The Bold Type, rest and recuperation, and Rebel Ideas

The Bold Type – showcasing warm, inspirational and strong female leadership I have binge-watched The Bold Type on Netflix in the last few months. For anyone that hasn’t watched it, it’s four seasons of three female friends working at a fashion magazine in America. Why was I so glued? It was a strong female cast, …

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audio zoom fatigue

How to beat Zoom fatigue and harness the power of audio

May is National Walking Month in the UK. When I was speaking at the Global Women in PR Inside Stories event recently, I talked about the rise of audio and how its popularity is due largely to the fact you can listen while you walk, drive, run or clean. During the hour session I shared …

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Communication and chaos

Keep calm: fix organisational chaos, streamline communication and drive engagement

Organisations are complex. People are complex. It takes time and some difficult conversations to find calm amongst the chaos. This article – Keep calm: fix organisational chaos, streamline communication and drive engagement – was written by Jenni Field for Catalyst, the publication of the International Association of Business Communicators (IABC). Jenni talks about how chaos …

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There is my truth, there is your truth, and there is fact

In this blog, which was originally featured in Influence, I talk about being mindful of interpretation. A few years ago, I was at lunch with a coach and we were chatting about experiences and interpretation of events. They used this example: If someone stands outside this restaurant with a clipboard and asks you questions about …

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