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Why communication is the antidote to organisational chaos

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As leaders, we’re often tackling a range of organisational issues, including: lack of accountability, toxic culture, team friction, a disengaged workforce, or people blocking change. It’s creates a sense of confusion and it comes down to one main thing… communication. In this article for Forbes Business Council, Jenni shares six common organisational issues and the ways …

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Three ways to improve your relationships at work

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We’ve recently been watching the latest docu-series of Couples Therapy, which follows four couples over six months of weekly treatment. It’s addictive and the fascinating fly on the wall nature gives an insight that we rarely see as the viewer follows couples visiting a New York psychologist and psychoanalyst, Dr Orna Guralnik. What’s critical that …

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The dynamics of trust in the workplace

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The human. The communicator. The leader. These are three roles that all require a level of trust. We need to trust the people we have around us. We need to trust the messages we are receiving. We need to trust the people who lead us. Sometimes there is a cross-over between roles and sometimes people …

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Why a four-day work week isn’t the answer

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Flexible working has been on the rise for a while now, and with good reason. Allowing employees to tailor their work schedules to fit their personal needs can lead to increased productivity, lower stress levels, and higher job satisfaction. And as the recent four-day work week trial in the UK has shown, and as BBC …

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Designing a workplace for Gen Z: fostering a positive employee experience

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In this article for Startups Magazine, Lucy Kemp – our employee experience strategist – discusses how to create an EX for Gen Z staff that will last, and help to propel your business onto better things. Typically defined as those born between 1997 and 2012, Gen Z are now starting to enter the workforce and, …

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Five steps that can reunite a leadership team

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As a leader have you ever been in a meeting where someone says, “Are we all on the same page?” And everyone nods obediently, only to go off and do their own thing? You’re not alone. The alignment between behaviours and purpose is an important part of culture and critical for success. Just as important …

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Effective internal communication for frontline workers in a post pandemic world 

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In many cases, frontline workers were hit hardest by the COVID-19 pandemic. They may have experienced job loss or furlough, or communication issues while businesses worked out how best to manage their workforce. It brought to light the many other challenges they face. As we continue to emerge from the global pandemic, it’s more important …

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Have we forgotten how to be in work relationships?

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In this article for Forbes Business Council, Jenni Field shares three things you can do today if you’re starting to see symptoms of your teams not working well together and relationships suffering. There’s been a lot of discussion about working from home. The benefit of less commuting time is one of the main reasons people prefer it, …

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Is employee engagement the great distraction for internal communication teams?

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This year I have seen more conversations about the difference between internal communication and employee engagement than ever before. The difference is that we seem to be shining a light on the misdirection for internal communication that has happened as a result of the employee engagement focus for leaders in recent years. As I continue …

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Driving people forward with influential internal communication

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In this article for Staffbase, Jenni Field talks to Robert Grover following her keynote speech at VOICES London 2022. Jenni discussed the changing state of the comms industry and its current trends. Afterwards, she sat down to talk more about the role influential internal communication must play in times of transformation and the need for today’s …

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What is internal communication

What is internal communication?

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In this podcast episode, I talk about the difference between employee engagement, employee experience and internal communication and the importance of alignment between all three. In my book, I share the definitions of each of these: Employee engagement: “A workplace approach designed to ensure that employees are committed to their organisation’s goals and values, motivated …

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Why employee engagement needs to be more than just campaigns and rewards

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In 2020 I read The Art of Resilience by Ross Edgley. In the book, Ross shares the story of his swim round the UK. There are many aspects to the story that have stayed with me and one, in particular, made me write a blog at the end of last year too about how easily …

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Employee engagement and internal communication are not the same thing

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Internal communication was in the spotlight as one of the core disciplines within the communication remit last year. As we’ve moved office teams to work remotely and our frontline teams have been front of mind during the pandemic, our work in internal comms has enjoyed a bit of stardom. After years of being in the …

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