leadership skills Archives - Redefining Communications

How can I help my leaders tackle difficult conversations?

Leave a Comment / Internal Communication, Leadership / By Jenni Field

Some leaders actively avoid having difficult conversations, while others positively embrace them. Personally, I’m in the latter group, since I think real change can only happen if we really tackle what’s causing chaos. In any leadership role, difficult conversations are both inevitable and necessary. Without difficult face-to-face conversations, we’ll never get to the root cause …

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Six leadership skills to master for better internal communication

Leave a Comment / Employee Engagement, Industry, Internal Communication, Leadership, Learning, The Field Model™ / By Chloe Michel

In this article for Insights for Professionals, Jenni discusses how leadership is more than being able to delegate. Without effective communication, a leader’s team can quickly descend into chaos and disorder: “The defining trait for leaders shouldn’t be their ability to transform – doing what you do well, focusing on the basics and becoming an …

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Out in the Field – Gallagher Employee Experience and Communication

Leave a Comment / Culture, Internal Communication, Leadership, The Field Model™ / By Jenni Field

Back in 2019 Ben Reynolds, Managing Director of Gallagher’s Employee Experience and Communication division, engaged Jenni to implement The Field Model™ and explore the reality of the culture and communication inside the organisation. Understand, diagnose and fix The company wanted to address the symptoms they were seeing, such as stress and poor staff retention, and …

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How to have a difficult conversation

Leave a Comment / Internal Communication / By Jenni Field

At some point, we all need to have difficult conversations. Some people actively shy away from it, wanting to avoid confrontation, others don’t have any such concern and don’t delay. Whether it’s at home or at work, and irrespective of your personal style, here are a few considerations that will help you structure your conversation …

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Trust and narrowing the say-do gap

Leave a Comment / Employee Engagement, Fear, Leadership / By Chloe Michel

How often do you say you’re going to do something and then put it on the backburner? Here, Chloe Michel, marketing specialist, and part of the Redefining Communications collective discusses the say-do gap and what we can do to narrow it. With so many deadlines, conflicting demands and constantly changing circumstances, the say-do gap – …

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