team friction

team friction book pairing

The perfect book pairing for fixing team friction in organisations

There are lots of themes that come up time and again with our work with clients. When it comes to chaos in organisations, team friction is often a source. In my book, Influential Internal Communication, I talk about how to fix team friction and the common themes you need to explore as you diagnose the …

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How RASCI can help you gain clarity and calm

Whenever I work with leaders going through The Field Model™ or helping communication teams get their strategy in place, I often use the RASCI framework. It’s an important tool that helps break down tasks, roles and responsibilities. I used the RASCI model in my roles within organisations and found it extremely helpful when there was …

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How to solve team friction

How to avoid team friction – from poles apart to pulling together

“We have to allow ourselves to be prepared to be convinced by opposing arguments. We must revisit conclusions as we receive new and relevant information, actively look for reasons why we might be wrong, and focus on understanding rather than winning”. We must focus on understanding, rather than winning. I think this is the biggest …

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