The Field Model™

We specialise in helping you diagnose why chaos is occurring inside your organisation

The Field Model™ approach to diagnose and fix issues

Is your business struggling to change? Are you looking to adapt your culture? Do you need a water-tight communications strategy? Are you struggling to find your way around a tricky team issue? Or does your organisation have a leadership development challenge that’s negatively affecting engagement?

The Field Model™ seeks to understand, diagnose and fix issues. All we need is for you to be ready to delve into your organisation, address the things you have brushed under the carpet and be open for a (sometimes difficult) conversation!

The Field Model™

Understand: If we don’t understand the problems how can we solve them? So many conversations about challenges in getting work done or growing a business are hampered by assumptions. 

The assumptions will be coming from the symptoms you’re seeing in the organisation. Symptoms like people off on stress leave or friction between teams that are having an impact on productivity. 

Diagnose: Once we understand, we can fully diagnose the issue. We will use a variety of tools to diagnose what’s going on inside the organisation or the team. We will use the right tools for you and ask the right questions to get to the bottom of the issues. 

Fix: The how. This is often lacking as we explore purpose or strategy but bringing the focus to diagnosis means we can prioritise and talk about the practicalities of calmness.

This will often include solutions that impact the whole organisation  from organisational design to policies and procedures.


We work with you to understand what’s made you pick up the phone and we diagnose what’s going on through surveys or interviews – whatever works best – to ensure you get to the bottom of the issues. The Fix is then outlined for you and we can work with you to implement changes or you can take this forward as a team.

Find out more about what chaos looks like with our What is Chaos? download.

From chaos to calm – The Field Model™ process can be completed in three months, depending on organisation size.


The Field Model™

Seeks to understand, diagnose and fix issues. Whether this is for your communications strategy, a team issue or a leadership development challenge – our model works. We will take care of the rest. Jenni tells you a bit more about it below.

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Organisations we work with

Happy clients

We’ve been lucky enough to work with some fabulous clients on some fascinating projects. If you’re working with us, we want you to be able to talk about how it has changed your organisation or event.

Using The Field Model to move forward

I hired Jenni to come and help us explore what was really going on inside the organisation. We had been through rapid growth and I wanted to explore how we could make sure our people were with us on the journey. She took us through The Field Model and while there were uncomfortable conversations, she always put the team at ease and helped us work through the plan to change. One year later and we have implemented everything. It’s been a journey but it’s helped us make changes that have a real impact.

Ben Reynolds, MD, Gallagher Employee Experience and Communication Practice

Refresh your knowledge

Reading, listening and continuous learning is something we really believe in. Here is a collection of our insights and reports as well as lists of recommended books and podcasts for you to enjoy.