Welcome to the
Redefining Communications blog

Here we share insights and advice on a wide range of topics affecting leaders  from effective communication, leadership behaviours and mental resilience, to productivity, culture and how The Field Model™ can help you diagnose what’s wrong in your organisation. Please use the search panel below if there’s a specific topic you’re interested in. And do get in touch if you have any questions.

Why internal communication is the key to brand authenticity

This morning I attended a breakfast event hosted by VMA Group on the topic of authenticity. The session was led by Matt Hampshire from MK
View Post

Employee engagement isn’t about happiness, it’s about outcomes

Is employee engagement still on your agenda? A few weeks I blogged on AB thinks (for my client AB) about employee engagement and employee experience
View Post

Tips for communicating with volunteers

Last week I was asked for some insight into volunteer communication on the back of my involvement with the Chartered Institute of Public Relations (CIPR).
View Post

What I heard at the National Housing Federation Comms Event 2018

Yesterday I was invited to speak at the National Housing Federation Comms Event in London to talk about how you can demonstrate impact and value
View Post

Four things I heard at the Employee Engagement Awards Conference

Last week I attended my first Employee Engagement Awards Conference – hosted by Ruth Dance and organised by Matt Manners and the team behind the
View Post

What is the state of the sector in 2018?

Last week I attended the Gatehouse (Gallagher Communications) State of the Sector research*. It was an insightful morning with some good debate in the room
View Post

Need a fresh perspective?

If you’re a leader or business owner that needs help diagnosing what’s causing chaos, improving your communication and moving towards calm, please get in touch and book a free 15-minute call.