Welcome to the
Redefining Communications blog
Here we share insights and advice on a wide range of topics affecting leaders – from effective communication, leadership behaviours and mental resilience, to productivity, culture and how The Field Model™ can help you diagnose what’s wrong in your organisation. Please use the search panel below if there’s a specific topic you’re interested in. And do get in touch if you have any questions.
Latest insights from on internal communication, leadership and employee experience:

The role of the email newsletter in 2025
We may have more ways than ever to communicate with our colleagues these days, but there’s one old favourite we return to time and time

How can I become a more supportive leader?
For the past four years I have been researching the key qualities needed in a leader. Fed-up with the constant talk of “authenticity” and “bringing

How to influence leaders to value internal communication
It’s a question I’m asked time and again by internal communications colleagues…. “How can we get the leaders of our organisations to see the value

How to be a likeable leader
In my new book I explore what I believe are the eight practices of a credible leader and, in this, the latest of a series

Top priorities for internal communication in 2025: Building an effective strategy
The start of a new year always sees a raft of new “trends” or predictions being talked about, whatever industry you’re in, and internal communications

Is integrity the most important quality in a leader?
For the past four years I have been researching the key qualities needed in a leader. Fed-up with the constant talk of “authenticity” and “bringing
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