Welcome to the
Redefining Communications blog
Here Jenni shares insights and advice on a wide range of topics affecting organisations today – from effective communication, leadership credibility and employee experience, each blog is written to help you with those specific challenges you are facing right now. Please use the search panel below if there’s a specific topic you’re interested in. And do get in touch if you have any questions.
Latest insights from on internal communication, leadership and employee experience:
What is credible leadership? And why is it so important?
Making the shift from management to leadership requires different skills. It means you need to get people to believe you and follow you and to
Internal Communication vs Organisational Communication: What’s the difference (and why it matters now)
At my quarterly workplace huddle earlier this year, a question was submitted in advance about the difference between internal communication vs organisational communication: “I’m wondering
Visible leadership: What employees really mean when they say leaders aren’t visible enough
Nearly every week I hear the same challenge “leaders aren’t visible enough”. It comes up in employee engagement surveys and conversations in employee forums leaving
The six misconceptions of psychological safety (and what it really means)
The truth about psychological safety “We have a psychological safety problem here” is something I often hear. Whether it’s coming from Directors who have heard
The rules of engagement have shifted: What leaders should know
Employee engagement has been a measure of organisational health for decades, but the rules of engagement have shifted. For the last 15 years, there has
Navigating the internal communication identity crisis in 2026
Every year, I wade through stacks of trend reports and predictions to see what patterns emerge to help you understand the big things to focus