Learning

Outlines of people in different colours

Does unconscious bias training work? 

We work with clients to help them build a more inclusive workplace – something that should be on the agenda for all organisations. We support through activity such as consultative workshops or awareness campaigns. When we do this, we work with Advita Patel, who is part of our collective team and an inclusion and communication …

Does unconscious bias training work?  Read More »

Why employee engagement surveys are measuring the wrong thing

I’ve previously talked about the issue of focusing on employee engagement and how this has been a distraction for leaders and communicators. The phrases “employee engagement” and “internal communications” are often used interchangeably and this also takes me into soapbox territory! I recently had a lightbulb moment about this topic while listening to Jacob Morgan’s …

Why employee engagement surveys are measuring the wrong thing Read More »

Adult King Penguin (Aptenodytes patagonicus) standing amongst baby penguins

Breaking through the noise: communicating a message that stands out

I’m excited to share my top takeaways from a recent experience that I had volunteering with Form the Future, an organisation that connects employers with young people. I’ve been speaking to school children about my work in organisational change and coaching and how I got into it, to help them get an insight into potential …

Breaking through the noise: communicating a message that stands out Read More »

Labotatory science experiment concept, ai generated

What’s the antidote to fixing tricky issues in your organisation?

In Influential Internal Communication, I talk about how communication can be the antidote to the difficult issues causing chaos in an organisation or team. The good thing is, we have the antidote, and it can be used any time to halt a downward spiral. Of course, there’s no quick fix, but communication really is the …

What’s the antidote to fixing tricky issues in your organisation? Read More »

Comms-Reboot-reflection-leadership

Fresh perspectives and creative ideas to improve communication

“Why are there no CEOs here?” This was one of the first questions that was asked as we kicked off our communications unconference – Comms Reboot – in Birmingham. Comms Reboot is a day-long conference where attendees set the agenda based on the topics that are important to them and the organisations they work for. …

Fresh perspectives and creative ideas to improve communication Read More »

Comms-Reboot-themes

The themes we discussed at Comms Reboot 2022

Thank you to everyone who joined us for Comms Reboot. What a fantastic day, full of energy and enlightening conversations; described by one attendee as “a joyous day of connection with fabulous people.” We couldn’t agree more! So, what was on the agenda for our Comms Reboot attendees? There was a lot – some we’ve seen before, some …

The themes we discussed at Comms Reboot 2022 Read More »

collective-consultancy.png

Collective wisdom – working with a collective consultancy

When you’re working with lots of different organisations – from local entrepreneurs to global teams – the issues are many and varied. It’s one of the things I love about my job! Different projects or retainers demand different expertise, so we work as a collective team that has now grown to 18 talented people. Every …

Collective wisdom – working with a collective consultancy Read More »

Audible-launch-Influential-Internal-Communication

Influential Internal Communication – now available on Audible!

Since I launched my book Influential Internal Communication just over a year ago, I’ve frequently been asked if it’s available in audio. It was really important for me to make my book as accessible to as many people as possible and, although I share a lot of my thinking in my bite-sized podcast, I wanted to enable …

Influential Internal Communication – now available on Audible! Read More »

Inspiring Goodies – reframing leadership, changing habits and finding quiet

The last few months have been focused on reading and professional development for me. I knew the start of the year would be one centred around learning as I am currently working through my Certificate in Company Direction with the Institute of Directors (IoD). Alongside this, I’ve been lucky to get away, have some time …

Inspiring Goodies – reframing leadership, changing habits and finding quiet Read More »

Ragan blog mastering internal communication

How to master internal communication when you’re not a comms pro

In this article, published by Ragan, global internal communication specialist, Jenni Field talks about how, regardless of your training, education or background, you can make a positive difference to your team’s messaging and internal communication. Jenni shares some insights for non-communication professionals and those looking to establish an internal communication strategy for the first time. …

How to master internal communication when you’re not a comms pro Read More »

Master internal communication

How to master internal communication when you’re not a communications professional

Working in communication seems to have been a calling for me from a young age. I took communication, English and business studies for A Level and my degree was in marketing. Since graduating, all my roles have been about communicating in one way or another. My career has enabled me to explore; to take risks …

How to master internal communication when you’re not a communications professional Read More »

Five myths about hybrid working

I recently co-hosted a webinar with best-selling author of Remote Work, Chris Dyer, to explore the pitfalls and assumptions around hybrid working – one of the most talked-about terms of 2021. I discussed what we should be focusing on in organisations today and dispel five myths about hybrid working. The myths about hybrid working are: It’s …

Five myths about hybrid working Read More »

Newcastle upon Tyne NELEP

Supporting growth with ongoing communication consultancy and workshops

Redefining Communications first began working with The North East Local Enterprise Partnership (North East LEP) in 2019. The North East LEP is a public, private and education sector partnership, and one of 38 LEPs in the country. It’s responsible for promoting and developing economic growth across the region. We’ve worked with the team on a …

Supporting growth with ongoing communication consultancy and workshops Read More »

Podcast Redefining Comms with Jenni Field

New podcast! Redefining Communications with Jenni Field

Many of you will know I already co-host the Calm Edged Rebels podcast, but I’m taking the plunge and I’ve launched my own podcast: Redefining Communications with Jenni Field! Bite-sized inspiration to take you from chaos to calm Each episode will be no more than 15 minutes long and I’ll be sharing advice to help organisations and teams …

New podcast! Redefining Communications with Jenni Field Read More »

diversity and inclusion

Diversity and inclusion: why we need to invest in ourselves and take action to drive change

A few weeks ago I spent a day at a diversity and inclusion workshop. It was through my work with the CIPR and it was a great opportunity to reflect both as an individual and as an industry. In the last 18 months, I have invested more time to learn about diversity and inclusion. I’ve …

Diversity and inclusion: why we need to invest in ourselves and take action to drive change Read More »

Culture shock – why we need to be more intentional when communicating organisational culture

I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic for everyone in business as we navigate the changes in the workplace due to the COVID19 pandemic. For many, the conversation is around hybrid working, but you’ll know from my earlier blogs that I believe …

Culture shock – why we need to be more intentional when communicating organisational culture Read More »

Mental resilience water flowing around rock

Ambiguity, resilience, and the Stockdale Paradox

“You need to get comfortable with ambiguity” was what my old boss told me. I really struggled with this, partly because the ambiguity was everywhere, and nothing seemed to make sense: from the strategic narrative to the organisational structure. Since I had this conversation I have read and researched more into how we work as …

Ambiguity, resilience, and the Stockdale Paradox Read More »

Culture shock – why we need to be more intentional when communicating organisational culture

I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic for everyone in business as we navigate the changes in the workplace due to the COVID19 pandemic. For many, the conversation is around hybrid working, but you’ll know from my earlier blogs that I believe …

Culture shock – why we need to be more intentional when communicating organisational culture Read More »

Virtual event

Setting our direction – a virtual event for LifeArc

LifeArc is an independent medical research charity helping turn promising early science into products that improve patients’ lives. At the start of 2021, the charity wanted to communicate its strategy and launch four new goals to all employees. We have worked with the LifeArc Corporate Affairs team over several years. Our role has been to …

Setting our direction – a virtual event for LifeArc Read More »

Foundations of The Field Model™ and applying it in practice

In this podcast episode for CommsHero, Jenni talks about her book Influential Internal Communication and The Field Model™, which is outlined in the book. She shares her journey whilst doing research, writing, publishing, and promoting. Jenni talks about the two parts to the book: foundations (including The Field Model™) and applying this model in practice. …

Foundations of The Field Model™ and applying it in practice Read More »

Leadership Insights for Professionals

Six leadership skills to master for better internal communication

In this article for Insights for Professionals, Jenni discusses how leadership is more than being able to delegate. Without effective communication, a leader’s team can quickly descend into chaos and disorder: “The defining trait for leaders shouldn’t be their ability to transform – doing what you do well, focusing on the basics and becoming an …

Six leadership skills to master for better internal communication Read More »

Fear culture hybrid working

How fear and culture will impact hybrid working

In February I wrote about hybrid working and asked if the term is a red herring for leaders. In the blog I said: “So rather than getting caught up in the latest buzzword of hybrid organisations, can we focus instead on the need for flexibility. Flexibility that reflects the reality of life today. A way …

How fear and culture will impact hybrid working Read More »

There is my truth, there is your truth, and there is fact

In this blog, which was originally featured in Influence, I talk about being mindful of interpretation. A few years ago, I was at lunch with a coach and we were chatting about experiences and interpretation of events. They used this example: If someone stands outside this restaurant with a clipboard and asks you questions about …

There is my truth, there is your truth, and there is fact Read More »

Influential Internal Communication

The Internal Comms Podcast – in this episode, Jenni talks to Katie Macaulay about the ideas and frameworks outlined in her new book, Influential Internal Communication. Katie and Jenni talk about chaos – what this looks like from a business perspective and what causes disorder – and how to use communication as a diagnostic tool …

Influential Internal Communication Read More »

Influential Internal Communication – book launch

This week my first book is being published. The idea of writing the book started in May 2019 and with encouragement from those around me it became a reality in August 2019 when publishers Kogan Page supported the idea and concept of what was originally called Take your organisation from chaos to calm – and …

Influential Internal Communication – book launch Read More »

What is Mental Resilience?

As a mental resilience trainer, John Humphreys’ goal is to help people learn the art of resilience. John is part of the Redefining Communications collective and, in this long read, he answers some frequently asked questions related to mental resilience. What is mental resilience? Firstly, let’s look at the dictionary definitions of both words: Mental …

What is Mental Resilience? Read More »

Join our community

Subscribe to join our community for helpful advice and updates about how we can take your organisation from chaos to calm. We discuss key issues around comms, leadership and teams. Our community also gets early access to events, workshops and research.

  • This field is for validation purposes and should be left unchanged.