Chaos to calm: Communicating change S2 E9

communicating change

Around 70% of change programmes fail. Often this failure is linked to employee resistance, poor management, and poor communication. If we know that so many fail due to, in part, poor communication, why is bringing in communication professionals still left until the last minute?

In this episode, Jenni talks broadly about communicating change inside organisations. She looks at why it goes wrong, three factors critical to success, six things that concern people about change and what to consider to communicate effectively and address those concerns. She also shares a quick-win approach, plus resources for further listening or reading.

Things that will help you go from chaos to calm:

Podcast: Chaos to calm podcast S1 E7 The Field Model™

Influential Internal Communication by Jenni Field

Blog: The science of fear

Blog: Why employee engagement needs to be more than just campaigns and rewards

Addressing the 6 Staff Concerns of Organisational Change

You can continue the conversation with Jenni on Twitter and LinkedIn

About the author:
Jenni Field

Jenni Field is an expert in leadership credibility and internal communication.

Host of the popular Redefining Communications with Jenni Field podcast and author of Influential Internal Communication, and Nobody Believes You, her work as an international speaker and coach, helps leaders and their organisations become more efficient and more engaging.

After spending 13 years working inside organisations as Head of Internal Communications and Communications Director, Jenni set up the consultancy Redefining Communications to help organisations and teams use communication to go from chaos to calm.

Since 2017 Jenni has published two books, hosted two popular podcasts that discuss leadership, communication and wellbeing and conducted research into communication with deskless workers, the role of line managers and why we follow some leaders and not others.

In 2020 she was the President of the Chartered Institute of Public Relations, and she holds qualifications and accreditations in internal communication, company directorship and facilitation.

She is an impressive speaker, inspiring leader and is globally recognised in the communication industry as a force for change in the way leaders and organisations as a whole communicate with their teams.

You can find her on LinkedIn and Instagram

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