Why do we need accountability and why is it so hard? In this episode, Jenni looks at how lack of accountability can cause chaos, its impact on trust, and the reasons why it’s critical to employee engagement. She suggests ways to improve accountability for you and others, and how to strengthen the link to organisational culture.
Things that will help you go from chaos to calm:
Mistakes Were Made (But Not By Me) by Carol Tavis and Elliot Aronson
Blog: How RASCI can help you gain clarity and calm
Podcast: How to be heard with productive disagreement by Calm Edged Rebels
Blog: The positive practice of productive disagreement by Calm Edged Rebels
Podcast: I’m Sorry: How to Apologize and Why It Matters, Part 1 of 2 and I’m Sorry: How to Apologize and Why It Matters, Part 2 of 2 by Brené Brown: Unlocking Us.
Dare to Lead by Brené Brown
Frey admits lying; Oprah apologizes to viewers
You can continue the conversation with Jenni on Twitter and LinkedIn