Nobody Believes You: The Role of Likeability in Leadership S5 EP5

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EPISODE 5

In this fifth episode of Season 5, Jenni Field emphasises the importance of likeability as a crucial practice for credible leadership. She explains what likeability entails, debunks common misconceptions, and highlights the chaos that can ensue without it, including people not agreeing with your direction or intentionally working against it.

Jenni also shares insights and real-life examples, as well as practical strategies to build likeability through explaining the ‘why,’ being positive with realism, and showing curiosity!


Episode Timestamps:

  • 00:40 – Defining Likeability
  • 01:26 – The Need to Be Liked vs. Being Likeable
  • 04:18 – The Chaos of Lacking Likeability
  • 05:21 – Building Likeability as a Practice

What is important to think about when it comes to this practice is the fact that being likeable isn’t the same as being liked. We don’t need to be liked to succeed. And actually if we can detach from that need itself, that need to be liked, that’s what will help us succeed as a leader. If we don’t make that detachment, then our decision making will be impacted and our ability to have some of the really difficult conversations will also be impacted. – Jenni Field


Key Takeaways From This Episode:

  • You can’t be a credible leader if you are truly unlikeable
  • Likeability is characterised by charisma, light-heartedness, and an agreeable nature
  • Lack of likeability can lead to chaos, misalignment, and sabotage within a team
  • Detaching from the need to be liked can enhance your decision-making and ability to handle tough conversations

Thank you for listening! 

Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter).

Important Links & Mentions: 

About the author:
Jenni Field

Jenni Field is an expert in leadership credibility and internal communication.

Host of the popular Redefining Communications with Jenni Field podcast and author of Influential Internal Communication, and Nobody Believes You, her work as an international speaker and coach, helps leaders and their organisations become more efficient and more engaging.

After spending 13 years working inside organisations as Head of Internal Communications and Communications Director, Jenni set up the consultancy Redefining Communications to help organisations and teams use communication to go from chaos to calm.

Since 2017 Jenni has published two books, hosted two popular podcasts that discuss leadership, communication and wellbeing and conducted research into communication with deskless workers, the role of line managers and why we follow some leaders and not others.

In 2020 she was the President of the Chartered Institute of Public Relations, and she holds qualifications and accreditations in internal communication, company directorship and facilitation.

She is an impressive speaker, inspiring leader and is globally recognised in the communication industry as a force for change in the way leaders and organisations as a whole communicate with their teams.

You can find her on LinkedIn and Instagram

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