Welcome to the
Redefining Communications blog
Here Jenni shares insights and advice on a wide range of topics affecting organisations today – from effective communication, leadership credibility and employee experience, each blog is written to help you with those specific challenges you are facing right now. Please use the search panel below if there’s a specific topic you’re interested in. And do get in touch if you have any questions.
Latest insights from on internal communication, leadership and employee experience:
The rules of engagement have shifted: What leaders should know
Employee engagement has been a measure of organisational health for decades, but the rules of engagement have shifted. For the last 15 years, there has
Navigating the internal communication identity crisis in 2026
Every year, I wade through stacks of trend reports and predictions to see what patterns emerge to help you understand the big things to focus
Playing to win: Why leadership requires more than risk avoidance
There’s a question that separates transformational leaders from those merely managing the status quo: Are you playing to win, or playing to not lose? This
How to transform your managers into genuine internal communication champions
Here’s a question that came up in my recent quarterly workplace huddle – How do you empower and motivate managers to act as your spokespeople
The COMPASS Framework: Navigating from tactical to strategic IC leadership
Why do some internal communications professionals reach the C-suite while others remain stuck executing campaigns? Throughout my career, I’ve watched this pattern repeat itself. The
Employee care: Why ‘we care’ messages fail & what your comms must do instead
I’ve watched countless organisations roll out “people-first” initiatives, complete with glossy internal campaigns proclaiming how much they value their employees. The messaging looks polished. The