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If you want to have some time to chat through a specific challenge you’re having just complete your details below and Alia will be in touch to arrange some time in the diary.
Whether you want to discuss your comms strategy, an issue you’re having with leadership communication or channels aren’t quite right, we can chat through what’s going on and how to move it forward.
Using the Field Model
Working through The Field Model™ has fundamentally changed the culture of the business and has revolutionised our customer communication. Jenni gave us new processes and systems and the confidence to use them. The sales process has been streamlined by using emails and text messages more consistently, which improved our response rates. Customer complaints have been replaced with customer compliments and we often have positive feedback about our communication.
James LlewellynFounder and Managing Director, Evolution Project
Using the Field Model
Jenni was meticulous in her approach to helping us understand and gather the feedback we wanted to gather from our staff teams. The in-depth findings provided by Jenni and her team have provided us with essential and insightful information that we look forward to using in the next stages of our continuous improvement work.
Sarah JohnsonOperations Director, Amber Foundation
Using the Field Model
As our Internal Communication team was maturing, we got Jenni in to help us to be more strategic, shape how we structure internal communication for the future and implement better crisis comms planning. Her advice has really helped us to position ourselves as a strategic function not only within our wider comms family but with the Executive Team.
Yvonne CostelloInternal Communications Manager, HSE Ireland
Using the Field Model
Having previously worked with Redefining Communications, we wanted some expert communications advice and steer on a few key strategic priorities and initiatives, including organisational values and staff engagement. They took the time to get to know our organisation and the journey we were on, spoke to key stakeholders, and tailored their services to our needs. Their insights and inputs were thoughtful, contextualised, and holistic, and our contacts at Redefining Communications were a ‘critical friend’ when needed.
Kessar KalimDirector of HR, London School of Hygiene and Tropical Medicine
Our happy clients
We have worked with nearly 100 organisations around the world. From San Francisco to Morocco to London and the rest of the UK, we have supported organisations in defence, public sector, charity, technology, finance and more. We have implemented The Field Model around the world, run online and in-person events and supported projects to improve engagement and organisational change.
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