Organisations are complex. People are complex. It takes time and some difficult conversations to find calm amongst the chaos. This article – Keep calm: fix organisational chaos, streamline communication and drive engagement – was written by Jenni Field for Catalyst, the publication of the International Association of Business Communicators (IABC).
Jenni talks about how chaos can manifest itself within an organisation in many ways. She looks at managing organisational chaos, describes The Field Model and shares here five quick tips for applying The Field Model to improve communication.