Author: Chloe Michel

Lucy Kemp employee experience strategist

Create a high-performing organisation with positive employee experience

In this exclusive article for members of the Strategic community, Lucy Kemp – our employee experience expert – talks about the top three priorities for …

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Employee experience and communication

Making internal communication the backbone of your employee experience journey

In this article for IABC’s publication, Catalyst, our employee experience strategist, Lucy Kemp discusses why making internal communication the backbone of your employee experience journey …

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No leader is an island Forbes

No leader is an island: why it’s important to find unity as a leadership team

In this article for Forbes, Jenni Field talks about leadership, why no great leader operates alone, and what happens when a leadership team isn’t aligned. …

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Engagement, employee experience, and internal communication – what’s the difference?

In this Engagement Express podcast episode, Jenni talks to Kate Isichei about the difference between employee engagement, employee experience (EX) and internal communication (IC). The …

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The themes we discussed at Comms Reboot 2022

Thank you to everyone who joined us for Comms Reboot. What a fantastic day, full of energy and enlightening conversations; described by one attendee as …

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Spotlight on organisational productivity

In this 15-minute interview, Jenni Field talks to communications expert, Aniisu K Verghese PhD, about the influence internal communication has on organisational productivity. Does technology …

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Why we need to stop confusing employee engagement and internal communication

Why we need to stop confusing employee engagement and internal communication

In this article for Forbes, Jenni Field asks whether leaders have been so focused on employee engagement that it’s become an unhelpful diversion for the …

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Measuring internal communications effectiveness

Measuring the effectiveness of internal communication

In this exclusive to subscribers article for Kogan Page, Jenni Field looks at how to get started when it comes to measuring the effectiveness of …

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Alignment to change

Focus on alignment before implementing change

In this article for Catalyst, the official publication of the IABC, Jenni Field talks about the three key elements of successful change: “When it comes …

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Jenni Field keynote speaker

Driving people forward with influential internal communication

In this article for Staffbase, Jenni Field talks to Robert Grover following her keynote speech at VOICES London 2022. Jenni discussed the changing state of …

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The golden thread EDGE Journal ILM

Why communication is the golden thread

In this article for EDGE Journal, from, The Institute of Leadership & Management, Jenni Field talks about why becoming an influential internal communicator should be …

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The root cause of chaos

The root cause of chaos

In this podcast interview with Entrepreneurs Get Visible, Jenni Field talks to Anna Parker-Naples about how to acknowledge, identify and get to the core of …

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organisational growth

Growth is great… so why does it feel so difficult?

In this article for Strategic, Jenni Field talks about growth, how chaos can occur during periods of organisational growth and how to overcome the challenges. …

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Diversity and inclusion workplace

Building a positive and inclusive workplace

We’ve been working with BAE Systems for four years as an extension of the communications team, supporting a wide range of activities. We were asked …

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team friction book pairing

The perfect book pairing for fixing team friction in organisations

There are lots of themes that come up time and again with our work with clients. When it comes to chaos in organisations, team friction …

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Influential communicator

Four steps to becoming an influential communicator

In this article for Poppulo communications expert, Jenni Field, talks about how she describes influence when it comes to internal communication and becoming an influential …

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crisis communication

Keeping communication channels open in times of crisis

This article from HR magazine talks about how COVID-19 has been an “exercise in effective internal communication” and looks at what we’ve learnt that we …

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Ragan blog mastering internal communication

How to master internal communication when you’re not a comms pro

In this article, published by Ragan, global internal communication specialist, Jenni Field talks about how, regardless of your training, education or background, you can make …

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Frontline workers blog for Blink Jenni Field

Frontline workers – protecting the “third space”

In this blog for Blink, global communication expert, Jenni Field shares her advice for improving communication with frontline workers. “We must reach this audience in …

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The Field Model with Greater Anglia

Out in the Field – Greater Anglia

Train operator, Greater Anglia, needed help with its internal communications strategy. The communications team felt they weren’t being brought into conversations with the senior team …

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Don't shoot the messenger podcast

How to build a cohesive and diverse culture that’s fit for purpose

In this episode of Don’t Shoot the Messenger, Vicki Marinker talks to Jenni about corporate culture, the challenges facing the physical workplace and how to …

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Podcast communication strategy that works

Strategic internal communication

In this Communication Strategy That Works podcast episode, Jenni talks to Emma Drake about strategic internal communication and how to go from chaos to calm. …

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Calm Edged Rebels podcast

Calm Edged Rebels – communications podcast

Calm Edged Rebels is an award-winning podcast that Jenni co-hosts with her good friends Trudy Lewis and Advita Patel. The three of them discuss everything …

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HR Director article Jenni Field

Hybrid or herring?

In this article for HR Director, Jenni discusses hybrid working. All our focus and effort is being channelled into defining the hybrid workforce. But is …

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Culture webinar

Webinar: How to future-proof your culture for the new world of work

The global pandemic has given us a rare opportunity to redefine work and society. But as we navigate these changes we must pay close attention …

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Newcastle upon Tyne NELEP

Supporting growth with ongoing communication consultancy and workshops

Redefining Communications first began working with The North East Local Enterprise Partnership (North East LEP) in 2019. The North East LEP is a public, private …

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Podcast Redefining Comms with Jenni Field

New podcast! Redefining Communications with Jenni Field

Many of you will know I already co-host the Calm Edged Rebels podcast, but I’m taking the plunge and I’ve launched my own podcast: Redefining Communications with …

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Culture shock – why we need to be more intentional when communicating organisational culture

I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic for everyone in business as …

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Chaos to calm Evolution Project

Out in the Field – Evolution Project

Back in 2017, we started working with Evolution Project to take founder, James Llewellyn, and his team through The Field Model™ to address symptoms of …

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Jenni presenting subscribe to our community

From panic to purpose in a post-pandemic world

Jenni was recently the keynote speaker at the PRSA Employee Communications conference. The theme of the event was communicating with intention and Jenni shared her thoughts …

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Inspiring Goodies – Remote Work, Ted Lasso and Sideways

Remote Work I’ve just been reading the book Remote Work by Chris Dyer and Kim Shepherd. We share the same publishers and Chris and I …

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The Field Model™: How internal communicators can create real change in their organisations

In this blog for Bananatag, Jenni shares how The Field Model™ can be used by internal communicators to understand, diagnose, and fix issues in organisations …

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communication trends

The five biggest trends in business communication and what it means for leaders today

In this article for Companies Digest, Jenni shares her insights into the communication trends leaders need to address in 2021. “It’s a well-known phenomenon that …

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Virtual event

Setting our direction – a virtual event for LifeArc

LifeArc is an independent medical research charity helping turn promising early science into products that improve patients’ lives. At the start of 2021, the charity …

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“The must-have book for every internal communicator in 2021”

In this Internal Comms Pro: The Podcast episode Jenni talks about the need to define internal communication within your organisation, core challenges, how to fill …

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Foundations of The Field Model™ and applying it in practice

In this podcast episode for CommsHero, Jenni talks about her book Influential Internal Communication and The Field Model™, which is outlined in the book. She …

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How to return to the workplace (or not) – in a post-COVID world

This article is a snippet from the Inspiring Workplaces eBook, which is packed with lots of suggestions from the top 101 influencers. Jenni was asked …

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Global - chaos to calm

Finding calm in a global crisis

In this article for CIPR International about finding calm in a global crisis, Jenni discusses The Field Model™ and the impact of globalisation on organisations. …

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SiteVisibility Internet Marketing Podcast

Turning your internal communication from chaos to calm

In this interview with The SiteVisibility Internet Marketing Podcast – one of the UK’s most popular internet marketing podcasts – Jenni shares the common symptoms …

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Leadership Insights for Professionals

Six leadership skills to master for better internal communication

In this article for Insights for Professionals, Jenni discusses how leadership is more than being able to delegate. Without effective communication, a leader’s team can …

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Hybrid working

Hybrid working

Jenni hosts this discussion on CIPR’s quarterly Engage podcast. Jenni explores the different definitions of hybrid working and highlights the influence of organisational culture in adapting to …

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Communication and chaos

Keep calm: fix organisational chaos, streamline communication and drive engagement

Organisations are complex. People are complex. It takes time and some difficult conversations to find calm amongst the chaos. This article – Keep calm: fix …

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Influential Internal Communication

The Internal Comms Podcast – in this episode, Jenni talks to Katie Macaulay about the ideas and frameworks outlined in her new book, Influential Internal …

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How to communicate your way from chaos to calm

In this article, Jenni Field talks to The Institute of Leadership & Management to discuss her thoughts on how great internal communication can help leaders …

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Pioneering women in IC

Internal Comms Pro podcast – in honour of International Women’s Day, this podcast is with Jenni and her good friends, Advita Patel and Trudy Lewis. …

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Trust and narrowing the say-do gap

How often do you say you’re going to do something and then put it on the backburner? Here, Chloe Michel, marketing specialist, and part of …

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From chaos to calm: putting people first with internal communications

STRATEGIC editor-in-chief Orla Clancy enjoyed a virtual coffee with Jenni Field about how she achieves greater productivity by setting boundaries, a work style that she started as an …

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Inspiring Change

Inspiring Change podcast – In a year of change, Jenni discussed the role of purpose, the importance of human connections at work and how to …

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The power of silence

Internal Miscommunications podcast – Jenni talks about how moments of miscommunications in her past triggered chaos, what she learned from those experiences and how she …

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Leadership in unprecedented times

The Internal Comms Podcast – In this episode, Jenni and Katie consider the need for businesses to adapt amid the global coronavirus pandemic, the role …

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Building a business case for internal communications

StreamGO podcast – This episode takes a close look at research conducted by Jenni: Remotely Interested, to discover why non-desk based workers are one of the …

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What the State of the Sector report means for internal communications

The Internal Comms Podcast – Jenni discusses Gatehouse’s State of Sector findings and the recently released – Edelman Trust Barometer, which found people put more …

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How do you achieve great communication in a multi-site organisation?

In this Multi-Site Masters podcast, Jenni talks to Lee Sheldon, co-founder of Mastering Multi Units and provides insights as to what an internal communications department …

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Subscribe to join our community for helpful advice and updates about how we can take your organisation from chaos to calm. We discuss key issues around comms, leadership and teams. Our community also gets early access to events, workshops and research.

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