This article from HR magazine talks about how COVID-19 has been an “exercise in effective internal communication” and looks at what we’ve learnt that we can take forward to prepare for future crises. Jenni Field provides advice alongside other communication experts. She talks about the importance of focusing on what we want people to feel as a result of communication – not just what we want them to know.
Internal communication audits can be hugely helpful in exploring how you change your internal communication…
