About Redefining Communications

The business was founded by Jenni Field – communications expert, author and speaker. After over a decade working in organisations as Communications Director, Head of Communication and Head of Internal Communication, it was time to step into the world of consultancy. Since launching, we’ve worked with impacted more than 100 clients around the world, providing impactful advice and consultancy that has improved communication, culture and the employee experience.

Communicating with deskless workers has always been a challenge but no one had explored why. We partnered with Benjamin Ellis at Social Optic to create this research, visiting bus depots, fire stations, cafes and manufacturing locations to find out what needs to change to effectively engage with those on the frontline. Find out more about Remotely interested?

The Field Model™ seeks to understand, diagnose and fix issues inside organisations. It’s a process that gets to the core of your organisation, addressing the things that often get brushed under the carpet. This framework, devised by Jenni, helps organisations move from chaos to calm and address the root cause of symptoms impacting organisational success. Find out more about The Field Model.

In April 2021, Influential Internal Communication by Jenni Field was published by Kogan Page. This bestselling book will help to streamline any organizations’ internal communication practices and help drive employee engagement, efficiency and profit.

With over 1,000 copies sold in the first year and five-star reviews, the book is an essential read for anyone passionate about improving communications in their organisation.

Redefining Communications with Jenni Field is a podcast that gives you bitesize advice and guidance on internal communication and leadership credibility. Each episode is less than 15 minutes to help you get access to support for your employee engagement strategy, your internal comms and your leadership development. It’s reached over 70 countries and achieved over 25,000 downloads across five seasons.

Our talented team has grown! Our collective model means our team of experts grows and changes depending on the needs of our clients. In 2022 we added more digital and content expertise to the team and support for our clients based in the USA with more local expertise.

We hosted our first communications unconference Comms Reboot in Birmingham in the UK. The unconference brings together over 100 communication and HR professions to tackle the burning issues of the workplace today. The format enables peers to share insights and best practice. Comms Reboot is hosted every other year in the UK.

We spread our wings to help clients from further afield benefit from our expertise. We completed several consultancy projects, hosted webinars and spoke at a global conference in the US. We also worked with clients in Morocco and other locations across Europe.

Following our research in 2019 we wanted to find out if the pandemic and growth of technology had impacted communication with non-office based/deskless workers. In October 2023 we published our results and the core challenges you need to address to engage and communicate with this employee group – view the research now.

Discussing some of the hot topics for internal communication and employee experience in London over 100 people came together to help each other. As an unconference Comms Reboot is designed so people can choose the agenda, have facilitated discussions and solve those big issues blocking success.

It will be back in 2026!

This book is a resource for leaders and team members, from CEOs to directors. It will serve as a guide for leaders, and a litmus test for teams, to help them build their credibility as a leader. The book explores the 8 practices of credible leadership with practical insights and advice on how to build it.

Selling nearly 4,000 copies in one month, it’s a must-read for anyone looking to improve their credibility! Buy it now

This half-day workshop is for those looking to improve and develop their leadership skills! Run twice a year, this intimate event is for only 15 people who will share knowledge and insight and get expert coaching from Jenni to help with credibility and communication.