Chaos to calm: International culture and its impact on communication with Sarah Black S4 E10 

In this final episode, Jenni talks to Sarah Black, global communications consultant, about the factors to consider when communicating within an international culture. Sarah talks about the challenges of working across different cultures, miscommunication when it comes to corporate values, and leadership expectations. As well as how small things can cause discontent, a lack of connection, and why people might even come across as rude when that’s completely unintended.  

They share tips and tools to help unpack where you are and where you come from, and really delve into how to think around the environment you are in. 

Global teams can be tricky to engage with so working with Sarah to help people think differently about building strong teams around the world is brilliant when you’re looking at intentionally changing culture. In her latest blog, Sarah shares her tips which include the need to get curious and how to be time zone sensitive. Sarah’s blog – Redefining Communication

Things that will help you go from chaos to calm:

Don’t Shoot the Messenger Podcast – Vicki Marinker Season 2, Episode 6 with Jenni Field on How to build a cohesive and diverse culture that’s fit for purpose. 

World Time Buddy : a practical tool for looking at time zones for global meetings. 

Cultural Intelligence Center: lots of free resources and info about how you can develop your ability to relate and work effectively in culturally diverse situations. 

The Culture Map by Erin Meyer - book and website 

Americans Are Fake and the Dutch Are Rude! By Batja Mesquita, The Behavioral Scientist 

How cultural differences can impact global teams, Harvard Business Review, 2021 

Leading with cultural intelligence – David Livermore 

Get in touch with Sarah here on LinkedIn or through their website www.athrucommunications.com  

You can continue the conversation with Jenni on Twitter and LinkedIn

About the author:
Picture of Jenni Field
Jenni Field

Jenni is a seasoned communications strategist, speaker, author, and podcaster with 20 years of experience in various sectors, including pharmaceuticals, public service, and retail.

She founded Redefining Communications in 2017 to help organisations improve their communication and tackle leadership and culture challenges impacting their success.

A thought leader in her field, Jenni has led significant research projects, authored influential books, and hosts a podcast focused on business communication.

View Linkedin

You may also be interested in

Join our community

Subscribe to join our community and we’ll be in touch with helpful advice and updates about how we can take your organisation from chaos to calm. Our community gets invited to a quarterly 90-minute Ask Me Anything online session with Jenni Field, as well as early access to events, discounts and research.

  • This field is for validation purposes and should be left unchanged.

Need a fresh perspective?

If you’re a leader or business owner that needs help diagnosing what’s causing chaos, improving your communication and moving towards calm, please get in touch and book a free 15-minute call.

Search