A few weeks ago I spent a day at a diversity and inclusion workshop. It was through my work with the CIPR and it was a great opportunity to reflect both as an individual and as an industry. In the last 18 months, I have invested more time to learn about diversity and inclusion. I’ve …
In 2020 I read The Art of Resilience by Ross Edgley. In the book, Ross shares the story of his swim round the UK. There are many aspects to the story that have stayed with me and one, in particular, made me write a blog at the end of last year too about how easily …
Why employee engagement needs to be more than just campaigns and rewards Read More »
If you’re a CEO or senior leader, you’ll understand this feeling… you know something’s wrong but you’re not quite sure why. It might be affecting a specific team, a function, or the whole organisation. That niggling feeling is what we call the symptoms of chaos. Everything feels a bit muddled, chaotic and people seem to …
Why we need to understand symptoms versus root cause Read More »
“You need to get comfortable with ambiguity” was what my old boss told me. I really struggled with this, partly because the ambiguity was everywhere, and nothing seemed to make sense: from the strategic narrative to the organisational structure. Since I had this conversation I have read and researched more into how we work as …
Ambiguity, resilience, and the Stockdale Paradox Read More »
I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic for everyone in business as we navigate the changes in the workplace due to the COVID19 pandemic. For many, the conversation is around hybrid working, but you’ll know from my earlier blogs that I believe …
When my book, Influential Internal Communication, launched in April this year, we were guided by COVID-19 restrictions and I was unable to hold an in-person book launch. Instead, I chatted online to like-minded professionals through Zoom and Instagram Live and answered some burning questions. But – as you know – writing a book isn’t an …
I’m always reading or listening to something and so far this year there are five books that have really influenced my thinking. If you’re looking for something to read over the summer, here is a little overview of what I have enjoyed about them so you can get some inspiration for your bookshelf! Happy Sexy …
Last week I shared a podcast clip from The Diary of a CEO. It’s hosted by Stephen Bartlett and in this episode, he interviews retail consultant and broadcaster, Mary Portas. The clip I shared (25.30) is the part of the conversation where they discuss remote work and the importance of the office – I agree …
The Bold Type – showcasing warm, inspirational and strong female leadership I have binge-watched The Bold Type on Netflix in the last few months. For anyone that hasn’t watched it, it’s four seasons of three female friends working at a fashion magazine in America. Why was I so glued? It was a strong female cast, …
Inspiring Goodies – The Bold Type, rest and recuperation, and Rebel Ideas Read More »
It’s going to take us 25 years to reap the true benefits of flexible working… that’s if the industrial revolution is anything to go by. During my camping holiday in Cornwall I finished reading Rebel Ideas by Matthew Syed and I cannot recommend it enough. I have highlighted so much of the book but a …
Redefining Communications has recently signed up to support the Better Business Act, which calls for every company in the UK to align the interest of their shareholders with those of wider society and environment. It was launched in Westminster in April 2021, with business leaders, coalition supporters, MPs and peers campaigning to change the law. …
Why we’ve signed up to support the Better Business Act Read More »
This was an interesting month for inspiration as I found myself focused on the results of my line manager research and my book launch events. The line manager research has thrown up 12 key things for organisations to consider and my online book launch event included some interesting questions about internal communication and the role …
When it comes to the different approaches to management and culture, many leaders have moved on from command and control. This top-down approach has its place in organisations where leaders prefer to be the authority figure – the ultimate decision-makers. The problem is that this rigid approach doesn’t allow team members to develop management or …
Empowered decision-making is not really decision-making at all Read More »
Throughout March and April, we carried out some research into the role of line managers in organisations. This is for line managers to tell us more about their roles, their capabilities, and the support they must have to do their job. We want to know more about their purpose, how they communicate with their team, …
May is National Walking Month in the UK. When I was speaking at the Global Women in PR Inside Stories event recently, I talked about the rise of audio and how its popularity is due largely to the fact you can listen while you walk, drive, run or clean. During the hour session I shared …
How to beat Zoom fatigue and harness the power of audio Read More »
Back in 2019 Ben Reynolds, Managing Director of Gallagher’s Employee Experience and Communication division, engaged Jenni to implement The Field Model™ and explore the reality of the culture and communication inside the organisation. Understand, diagnose and fix The company wanted to address the symptoms they were seeing, such as stress and staff retention, and find …
Out in the Field – Gallagher Employee Experience and Communication Read More »
In February I wrote about hybrid working and asked if the term is a red herring for leaders. In the blog I said: “So rather than getting caught up in the latest buzzword of hybrid organisations, can we focus instead on the need for flexibility. Flexibility that reflects the reality of life today. A way …
In this blog, which was originally featured in Influence, I talk about being mindful of interpretation. A few years ago, I was at lunch with a coach and we were chatting about experiences and interpretation of events. They used this example: If someone stands outside this restaurant with a clipboard and asks you questions about …
There is my truth, there is your truth, and there is fact Read More »
What’s inspired me in the last month? Here are three things you can listen to (podcast episode and a book) and read (book and report)! Sharing insights on my podcastIn the final episode of series two of my podcast (Calm Edged Rebels) the three of us discuss those who inspire us. We talk about celebrities, …
Inspiring Goodies: the people who inspire me, five seconds and leaders with purpose Read More »
This week my first book is being published. The idea of writing the book started in May 2019 and with encouragement from those around me it became a reality in August 2019 when publishers Kogan Page supported the idea and concept of what was originally called Take your organisation from chaos to calm – and …
Influential Internal Communication – book launch Read More »
From the start of the day I was hooked. It was an event that had speakers I was connected with on social channels, but hadn’t met – and this was just some, as the majority were people I wasn’t connected with. There were attendees from all over the world who I didn’t know and yet …
Last week I completed the MHFA England course and I’m now a certified mental health first aider. I took part in the course because I coach and mentor individuals and I run workshops on mental resilience. All of this has links to mental health and I wanted to be equipped to help. I have learnt …
It’s becoming increasingly hard to focus our attention. We live in a noisy world; one that makes us feel like we need to keep up with the latest news, messages, posts or podcasts. Are you suffering from noise pollution? A few years ago, I read Notes on a Nervous Planet by Matt Haig. One section …
Why you need to invest in your communication skills to stay focused and productive Read More »
New research into the role of line managers! Line managers matter; they hold the key to many challenges inside organisations. They are one of the key elements to effective internal communication and an important part of The Field Model™ approach. We understand the importance of line managers from our Remotely Interested research back in 2019. Now it’s time to understand …
I have been listening to and reading The Fearless Organization by Amy Edmondson. It’s a book that was recommended to me by Dr Kevin Ruck, co-founder of the PR Academy, and one I have advocated since I started it. Grounded in research and insight, the book covers everything you need to know about the importance of psychological safety …
Psychological safety and trust are not the same thing Read More »
I talk a lot about productivity, setting boundaries and managing attention. In the last six months I have seen a huge increase in a sense of competitiveness over how ‘busy’ we all are. For those that have listened to the productivity episode on the podcast I co-host with Trudy Lewis and Advita Patel, you’ll know that I …
Why competitive busyness is toxic for you and others around you Read More »
Every month we’ll share three things that have inspired our thinking over the last month for you to have a look at, listen to or read: 1. The series everyone was talking about Schitts Creek – it was the series of 2020 that everyone around me was talking about. We eeked it out as much …
In this blog, (original version featured in Influence), I talk about the changes in the workplace and the overuse of the word hybrid. I was prompted to write it after a recent Clubhouse chat I was co-moderating, where we talked about the leadership skills needed in a hybrid world. Since the pandemic hit there has been …
Is the focus on hybrid working a red herring for leaders? Read More »
The Field Model™ came from a conversation about how I describe what I do. Over the years the need to be mindful, explore other perspectives and manage emotional reactions has led to better conversations and quicker problem solving. Here’s an overview of the three elements of The Field Model™.
In my blog, What is The Field Model™? I talk about the three elements of our model: Understand – Diagnose – Fix. In this blog, I’m going to look at the final stage – the fix. A lot of people are natural fixers at work and in their personal lives. Many of us don’t like …
Last year Inspiring Goodies was a section in my monthly newsletter, Perspective, but for 2021 we are bringing them to our blog to share a little wider. Each month, there will be three things that have inspired our thinking over the last month for you to have a look at, listen to or read: 1. …
Inspiring Goodies: ways we delude ourselves, trust and accountability Read More »
At the end of last year, I asked my community across LinkedIn and Twitter what they thought the trends were going to be for business and communications in 2021. I asked people from across the globe and I also reached out to my contacts in the USA to find out what their specific views were. …
Why being more specific in 2021 is essential for organisations Read More »
What a year it’s been! As I write this I’m sitting in my office, surrounded by boxes and debating putting on gloves as it’s so cold. I should say that the boxes are here because we are on the move and I will leave what has been my office for the last three years – …
People often say we need to stop, slow down, take more time to think about what we’re doing and reflect on the bigger picture. Quite often that just isn’t possible; and in a global pandemic, it’s certainly a luxury many teams haven’t had. Over the summer months the role of leadership came up again and …
The Bionic Business report from simplycommunicate provides insight into the way organisations need to change to adapt to a hybrid working environment in the wake of the COVID-19 pandemic. The report outlines three key characteristics of what a bionic organisation is: They go beyond simple empathy, and everyone is united behind a common purpose so …
The skills we need to take us into the next era of comms and engagement Read More »
Many people working in communications, marketing and PR will be familiar with Marlow’s Hierarchy of Needs. It is often one of the main models taught when studying the theory behind what we do. I revisited it recently in the book Art of Resilience, by Ross Edgley, and a story in that book made me think …
I’ve been doing a lot of research recently into mental resilience, reading about the increasing burnout, stress and loneliness we’re experiencing; the sense of being overwhelmed and difficulty in separating our work life from home life. Much of this, of course, has been exacerbated by the COVID-19 pandemic and the fact that many of us …
Spotting burnout: seven ways to solve your stress cycle Read More »
This week I finished listening to the audio version of Ross Edgley’s Art of Resilience. He talks a lot about circadian rhythm in the book (which tells the story of his endurance swim round the United Kingdom) and towards the end he mentioned zeitgebers. All of this got me thinking about work, why we are …
In a world where most of us have smartphones (76% of people in “advanced economies”), be that a company device or personal, we are better connected with our employers now than ever before. Thanks to our devices we can receive news/updates, employee services, and all manner of work-related activities anytime/anywhere. This has been of particular …
The phrase “Hybrid working” isn’t new but it’s being used more and more. Most of us will understand it to mean a blend of working from home and the office, with greater flexibility than we had pre-Covid. It sounds reasonable enough, but what are the realities of this new way of working? What do leaders …
Hybrid working – what people are really thinking Read More »
Starting a podcast has been a topic that has been bubbling around for me over the last year. A few people have suggested doing one and I know that doing podcasts or videos is more engaging than just writing. In mid-July I got a moment of inspiration and discussed the idea with my good friends …
Are organisations using technology ethically to help keep us safe and well, or is it a covert way to keep tabs on us now we’re not all in the office? Opinions will vary depending on who the organisation is, what the tech is and to what extent do the employees know about it. Either way, …
Our blog celebrated its 10th birthday this week and we’ve been going back through the archives to see what has/hasn’t changed. We’ve picked the top three things that jumped out at me but feel free to have a scroll through, let us know what you think! 1. What is internal communication (IC)? Back in 2012 …
We attended the CIPD Future of Work conference last month and it sparked a number of ideas, the most timely being around the importance of a diverse and inclusive workplace. How can internal communications and HR work together to achieve that? The CIPD is the professional body for Human Resources (HR) and people development. Perhaps …
The word pivot became the word of my social media feeds in the first 4 weeks of lockdown. It’s a word I have seen many business owners use to describe their need to change the direction of the business or alter the course they were going on. There was huge pressure to do this quickly …
There are six pieces of advice that I always give when it comes to leadership and influence. During the MemCom Conference June 2020, I chatted through all six with examples from real experiences as well as books and podcasts to check out: Be genuine This isn’t about being authentic, it’s about being genuinely you. To …
The role of the communicator in influence and leadership Read More »
I’ve spent the last few months reading The Science of Fear by Dan Gardner. It is a book I have recommended to many, quoted several times and it felt like a timely read right now. While my own book is covered in pink highlighter, I wanted to share some of the key points I have …
This week I took part in a webinar with Dynamic Signal to talk about how we need to consider the rhythm of work after the crisis. We talked about the need for business as usual, about new ways to use technology, and the fact that this has forced digital transformation upon us. There was lots of great content …
How to recapture your work rhythm during and after a crisis Read More »
Since we all shifted to working from home I have been wondering; what will cities and offices look like in the future and what will our homes become if this becomes the ‘new normal’. I’m fascinated to see what will happen to the world of work when we are gradually allowed back outside and back …
When home-working isn’t always the future you think it is Read More »
At some point, we all need to have difficult conversations. Some people actively shy away from it wanting to avoid confrontation, others don’t have any such concern and don’t delay. Whether it’s at home or at work, and irrespective of your personal style, here are a few considerations that will help you structure your conversation …
Last week I took part in the Generation Digital ‘Connected Companies’ webinar to discuss communication in a crisis. One of the attendees asked a question around whether they should continue with their annual employee engagement survey with the current situation. I couldn’t answer straight away. I had a gut feeling but I wanted to chat …
This morning I joined Hannah Sardar from Workplace by Facebook for a webinar hosted by the team (Graham Mackay and Jack Paine) at Generation Digital. Between the three of us we covered some of the themes around communications in a crisis, how Workplace can be the tool to help connect your teams and how to …
How do ‘Connected Companies’ communicate in a crisis? Read More »
Last week we attended the first Talk/50 event on Communications and Neuroscience. Hosted by Trudy Lewis of Lewis Communicate we heard from author Hilary Scarlett who spoke about her research, all captured in her book – the Neuroscience for Organizational Change: An Evidence-based Practical Guide to Managing Change (2nd edition just out). We heard more …
Comms, Change and Neuroscience – what’s the link? Read More »
Today I attended the annual state of the sector event hosted by Gatehouse, a Gallagher Company. This is always a ‘must attend’ event in my calendar as I’m keen to hear how things are shifting for internal communicators. I’m not sure annual surveys help us that much anymore. I have been thinking about this for …
State of the Sector 2020: What will it take to overcome our barriers? Read More »
Edelman’s Trust Barometer has been running for 20 years. With over 34,000 respondents across 28 markets, it’s a trusted source and snapshot into trust in business, government, NGOs and media. Many of us working in communications have the annual launch date of this report marked in our diaries because we use these findings to inform …
Edelman’s Trust Barometer 2020: is ethics on your radar? Read More »
This year I’m writing a book to help organisations understand how better communication can make things less chaotic. As I work with clients, and research, there are things coming up that I’ll share in quick blog posts – the ambiguity/autonomy challenge if the first one. Anyone I work with knows that I talk a lot …
This year I have signed a publishing contract with Kogan Page to write a book about how to take your organisation from chaos to calm. Over the course of the next nine months some of my blogs will feature the thinking for the book. As I’m reading and watching more than ever, themes and ideas …
I have presented on some big topics over the last few months – measurement being one of them. In the last two sessions I showed a selection of photos from measuring spoons for cooking to measuring blood pressure – each one is a type of measurement. My worry is that we are getting stuck using …
Big words, little meaning – what do we mean by measurement? Read More »
Mental well-being is a topic that more and more people are talking about as our society continues to evolve at pace with pressures from all angles to keep up with expectations. For those in PR it is something that comes up more and more because of the endemic always on expectation, 24-7 media, and increasing …
Mental health – the topic we love to talk about but hate to deal with Read More »
After watching The Great Hack at the weekend I shared some of my thoughts on my Instagram page which prompted some comments and email exchanges with a previous colleague/boss Mark Cox. He was kind enough to add his thoughts to my own so here are our thoughts on a conversation that probably needs to be …
The Great Hack – and the PR ethics debate rumbles on Read More »
This week a question was asked to the IC Crowd about skills required for jobs in internal communications. The specifics were around recruiters telling someone they needed Adobe skills for a role and it has divided opinion. From some saying it makes a mockery of the specialism to others saying it is a skill they …
Be strategic with the tactical, and do an Adobe course if it’s where your passion lies Read More »
I have read many books about leadership, teams and motivation. Alongside these there are many books about change and the impact it has on an organisation. Whenever I’m looking at the role of leadership in comparison to managing, I’m seeing the same thing and I’m beginning to think we have created one of the biggest …
Last month I started watching New Amsterdam on Amazon Prime. For those unfamiliar it’s about a guy taking over a hospital in the USA and anything like this will always get me interested because I’m keen to see how new leaders make a difference. Yes I know this is fiction but I absolutely love the …
Over the years the importance of purpose, both individually and for an organisation, has risen on the agenda. There are books and TED talks that date back 10 years (at least) about understanding the why behind what we do and telling us that purpose is important for organisational culture. Having spoken to several business leaders …
For years we have heard about the importance of authenticity in leadership. I have worked in organisations where I have been told I’m too authentic and that I need to tone parts of myself down and I have worked in others where ‘bringing my whole self to work’ enabled me to thrive. Authenticity is tricky …
Communicating to remote or deskless workers has been one of the biggest challenges for organisations for years. Professional communicators have talked about this barrier, but it has been moved into the ‘too hard’ pile. To help overcome this, I partnered with SocialOptic and together we took to the mess rooms, cafes and fire stations to …
Last year Lee Sheldon, founder of Mastering Multi-Units (MMU) invited me onto his podcast to talk about my experience in supporting organisations communicate with a remote workforce. I worked with Lee during my time at SSP as the Head of Internal Communications for the UK where our challenge was to communicate effectively with 10,000 employees. …
How do you achieve great communication in a multi-site organisation? Read More »
Trust at work – something we can take for granted and something that needs to be the core focus for organisations according to the latest Edelman Trust Barometer – a global online survey with over 33,000 respondents. The study started in 2000 when NGO’s were the most trusted in the world – and this has …
Since launching the business in the summer of 2017, I have been lucky enough to discuss the importance of communication with a variety of individuals. From CEO’s to event managers to internal communications managers – the conversations are always different and often challenge my own thinking. But there is one constant – the role of …
I have a passion for understanding organisations. Getting underneath the strategy, financial goals and organisational charts to really understand how it works is probably the main reason I became an expert in internal communication. I have spent most of my career in-house and working with an employee base that is predominately remote. Remote meaning they …
Earlier this month I hosted a workshop with Neil Tomalin to discuss the importance of communication inside organisations. As a roundtable discussion we wanted to speak to those who don’t work in a communications function to help them explore their own communication style, understand a bit more about internal communication and its significance in the …
The importance of communication in your organisation Read More »
This week the Labour party announced plans to bring the employee voice into the Boardroom. Under Labour’s plans, all companies with a workforce of 250 or more, whether public or private, would be required by law to reserve at least one third of places at the boardroom table for employee representatives. While the theory is …
Why the new labour policy won’t help the employee voice Read More »
When this book arrived, and I started to read a bit about who it was aimed at I wasn’t too sure why Kogan Page sent it to me to review. The book is aimed at leaders to help them understand the world of social media and how to use it for the benefit of their …
On 10 September I finally got my Chartered Practitioner status. I set myself a goal at the start of 2018 to do it but I knew that September would be the best time for me. As someone who is heavily involved with CIPR I kept my involvement in the day quiet – for me becoming …
Getting Chartered – why I did it and what I will takeaway Read More »
We know that internal communicators are struggling to influence at the top, finding digital adoption hard across organisations and working with limited budgets. Some of the conversation we need to have are increasingly challenging and opinion or experience might not be enough to win your case. Last week, at the CIPR Northern Conference in Newcastle, …
The art of science and engagement in internal communication Read More »
Last week communications agency AB hosted their fourth AB Thinks Live event in London. I was their facilitator for the day and you can read my opening comments on the future of work here. Speakers covered purpose, virtual reality, culture and technology and the panel delved into the skills internal communicators need in the future. …
Last week I hosted The Big Yak with my fellow IC Crowd co-founders Rachel Miller and Dana Leeson. It was our fourth event and our biggest one yet with 160 internal communication professionals gathered together on a Saturday to set the agenda for the day ahead. These were the topics they chose to discuss and …
The Big Yak 2018 – what internal communicators are talking about Read More »
Communication – the key component to getting relationships right – is often taken for granted, yet frequently trips up organisations when it goes wrong. Given the evidence that it is the root cause of so much trouble (large and small), you might assume that most reasonably sized organisations would have an internal communications strategy in …
Earlier this week I attended IBM THINK Collaboration London – an opportunity to hear more about the latest updates to their collaboration suite and more importantly for me, a chance to really understand how Watson will help make organisations more efficient. During my 13 years in-house I used a mix of social intranets (wordpress with …
A blend of the right capabilities will deliver better outcomes Read More »
This morning CIPR Inside and Luminous hosted an Ask the Guru event all about the shift from informing to engaging audiences inside organisations. As the Chair of CIPR Inside I was there to open the event and facilitate any questions. The event was designed to explore the role of internal communication in driving engaging and …
This morning I attended a breakfast event hosted by VMA Group on the topic of authenticity. The session was led by Matt Hampshire from MK and he was supported by Ed Austin from Wagamama and together they took us through five rules for authenticity. During the hour they took us through examples from Wagamama as …
Why internal communication is the key to brand authenticity Read More »
Is employee engagement still on your agenda? A few weeks I blogged on AB thinks (for my client AB) about employee engagement and employee experience – here are my thoughts on how things have changed… Today commentators are using a new term – employee experience – described as the next competitive frontier for organisations. The …
Employee engagement isn’t about happiness, it’s about outcomes Read More »
Last week I was asked for some insight into volunteer communication on the back of my involvement with the Chartered Institute of Public Relations (CIPR). I have been working with CIPR for a number of years and leading the internal communications group has given me some understanding of what to consider when communicating and engaging …
Yesterday I was invited to speak at the National Housing Federation Comms Event in London to talk about how you can demonstrate impact and value in internal communications. I hadn’t attended a specific housing event before and it was great to see over 250 people together to learn, discuss and network about challenges and share …
What I heard at the National Housing Federation Comms Event 2018 Read More »
Last week I attended my first Employee Engagement Awards Conference – hosted by Ruth Dance and organised by Matt Manners and the team behind the global employee engagement awards. I was excited to attend a conference dedicated to employee engagement as it’s been a while since I attended something that wasn’t focussed purely on communication. …
Four things I heard at the Employee Engagement Awards Conference Read More »
Last week I attended the Gatehouse (Gallagher Communications) State of the Sector research*. It was an insightful morning with some good debate in the room and a clear desire to further understand some of the data points. The research shows the results from over 650 communication professionals representing more than 400 organisations and based all …
Last week I was part of the panel discussion around the future of marketing communications at the CIPR Marketing Communications group event in London. It was a great evening with a few of us talking about the journey of PR as a profession, the use of digital and video and the fundamentals of PR. I …
Yesterday I was lucky enough to attend the Simply Communicate event Smile London and interview some of the speakers, panellists and attendees via a live feed on Facebook during the breaks – thanks to all those at home that tuned in! This is the larger event from the team at Simply Communicate with the Expo …
Adoption, Ninjas and Rules; thoughts from Smile London 2017 Read More »
When I think about specialisms within our profession PR, media relations, Public Affairs, Internal Communications etc. come to mind – but not Change. This thought came to mind as I was looking at research which specified change management as a discipline and when I was looking at a job spec for a permanent role which …
Should we view change as a specialist skill or is it the norm? Read More »
Earlier this year I started following Matt Haig on Twitter. This was partly because I was taking part in the charity ride to Hull which was linked to men’s mental health and suicide prevention. A few weeks ago, Matt shared an article he had written about social media and the links it has to depression …
Is internal social media a danger to mental health? Read More »
On Thursday I attended the 2017 Intranet Now conference in London – a day of talking digital with a room full of people responsible for intranet development. As always, the day was filled with 9 and 15-minute talks from a range of companies, experts and organisations. So, what were the themes this year and what …
Focussing on the reasons for your digital channels Read More »
This week I was invited to present at an event in London called The Five Rooms of Internal Communication – this was an afternoon event giving internal communicators the chance to discuss the different elements of a communications model created by Masgroves and hosted by Engage International. As an introduction to the event I combined …
On Tuesday I attended the Simply Communicate Smile Expo in London. It was a day of learning for me in some areas and a day that left me wondering how many more years it will take for us to move forward with the digital workplace agenda we have been talking about for years already… 50% …
SmileExpo17 and we are still not moving forwards Read More »
As I took myself off for a stroll last week I got to thinking about the pursuit of happiness, what employee engagement really is and whether companies are trying to be friends with everyone who works for them. I don’t go to work to make friends. I might make friends along the way but I …
I live in a world where transparency, honesty and truth are the pillars of my profession. I spend time with leaders crafting messages to ensure they are clear, factual and honest and we discuss and debate the best way to deliver messages that are difficult. More so now than ever the conversations are linked to …
Today I attended my second, albeit not consecutively, simply communicate SMiLE event in London. The format was much the same as before but my reasons for attending very different. Now four months into the new role I need to learn more about Office 365 so I was on the hunt to learn more. There were …
Let’s stop feeling bad about our internal social media Read More »
Last month at the big yak, we talked about leadership comms. This sparked so many thoughts and ideas and you can read my top takeaways here. What continues to play on my mind is the role of authenticity. We had a good discussion about the role of the leader and how leaders can sometimes struggle …
2016 sees the IC Crowd turn 4 and the big yak turn 3. After a year off it was great to be back with over 120 communicators thrashing out the trends in our industry. With 30 sessions running throughout the day it was great to step away from the day job and take a deep …
It’s week six in the new job and last week I spent the day taking part in an Equine Assisted Development day with my new colleagues to establish how we will work as a team. After years of attending workshops, development days and leadership coaching I would trade them all in for just one day …
