Influence and persuasion are essential no matter what role you’re in. In this episode, Jenni explores some theories about influence and persuasion and the potential links to chaos. She also…
Around 70% of change programmes fail. Often this failure is linked to employee resistance, poor management, and poor communication. If we know that so many fail due to, in part,…
Chaos to calm: Why accountability can be hard S2 E8
Why do we need accountability and why is it so hard? In this episode, Jenni looks at how lack of accountability can cause chaos, its impact on trust, and the…
Chaos to calm: Building trust and credibility S2 E7
What is trust? What is credibility? Are they the same? Can you have one without the other?
Jenni provides in-depth answers during this episode, reveals why we listen to some…
Who are your stakeholders? Why do you need to manage stakeholders? What happens if you don’t?
In this episode, Jenni explains the risks of not mapping all interested parties, gives…
Changes over the decades have seen internal communication shift from top-down messaging to more circular two-way dialogue – a move from broadcast to conversations. But for that to work, we…
In this episode, Jenni tackles mergers and acquisitions, the differences between the two, the risks of combining the two terms and, when it comes to communication and culture, how easily…
We all want to work somewhere where we can share ideas, celebrate success and collaborate well across different departments. But, as Jenni points out, this often becomes tricky when competitive…
Organisational purpose looms large on leadership agendas as we move out of the pandemic. In this episode, Jenni’s broad look at this big topic will help you think differently about…
In this first episode of season two, Jenni looks at the impact of remote work on building and maintaining relationships, and how that may feel whether you’re leading a team…
Chaos to calm: Why communication is important S1 bonus episode
Season 2 kicks off in a few months, but Jenni couldn’t leave you in a listening limbo without an episode! Are you looking at communication within your organisation, why you…
In the final episode of Season one, Jenni explains how rapid growth in organisations can create chaos, why this happens and the six things you can do to fix it.…
In this episode, Jenni defines culture and leadership, and their crucial roles in creating calm within organisations. She explains the rationale behind grouping the two together based on the belief…
Chaos to calm: Employee engagement, employee experience and internal communication S1 E8
In this episode, Jenni defines and compares employee engagement, employee experience and internal communication and how they’re intrinsically linked. She explains why aligning each element is important and that ignoring…
In this episode, Jenni talks about the three phases of The Field Model, why she devised it, and gives examples of what the many faces of chaos can look like.…
In this episode Jenni talks about mental resilience, explains how it differs from mental health, and shares coping strategies to practise every day to build resilience and enable you to…
In this episode Jenni talks about the role of fear in organisations and society, and how to build trust. She shares how fear creates chaos inside organisations and how we need…
In this episode, Jenni talks about impactful communication skills, identifies the chaos that comes from not training people in communication, and shares six things to consider when it comes to…
This episode is all about being busy, staying focused and productivity. Join Jenni as she shares some research around how our brains work and how knowing this will help us…
In this episode, Jenni delves into the broad issue of leadership – the skills and behaviours needed to avoid causing chaos in your organisation. Jenni shares the seven themes to…
In this episode, Jenni addresses the topic of hybrid working – how it causes chaos, what that looks like in organisations and how to bring calm. Find out why surveys…