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The challenge of ambiguity and autonomy
This year I’m writing a book to help organisations understand how better communication can make things less chaotic. As I work with clients, and research, ...
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Tried-and-tested frameworks for communicating organisational change
We talk a lot about organisational change with our clients. The Field Model™ is designed to help you go from chaos to calm and as ...
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Why employee engagement needs to be more than just campaigns and rewards
In 2020 I read The Art of Resilience by Ross Edgley. In the book, Ross shares the story of his swim round the UK. There ...
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Translating internal content into different languages: should we do it?
Translating internal content into different languages is something that’s always been a bit of a conundrum in the internal communications world. The advice I was ...
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Mental health – the topic we love to talk about but hate to deal with
Mental well-being is a topic that more and more people are talking about as our society continues to evolve at pace with pressures from all ...
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Chaos to calm: International culture and its impact on communication with Sarah Black S4 E10
In this final episode, Jenni talks to Sarah Black, global communications consultant, about the factors to consider when communicating within an international culture. Sarah talks ...
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Chaos to calm: How to manage difficult conversations with Louisa Clarke S4 E9
In this penultimate episode of season four, Jenni is joined by Louisa Clarke who is a specialist on how to manage difficult conversations. Are you ...
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How to manage stakeholders
In a recent podcast episode, I talked about how to manage stakeholders. A stakeholder is someone who has an interest in the organisation. Stakeholders are ...
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Beyond the suggestion box: Creating meaningful feedback channels for every employee
If we are to build truly engaging workplaces, creating meaningful feedback channels for every employee is essential. We have to listen to our people. At ...
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Cultural communication: Taking organisations from Chaos to Calm
Last week, I had the pleasure of joining Sarah Black on the Athrú Communications Podcast to discuss credible leadership, organisational culture, and cultural communication. The ...
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