Author: Jenni Field
The pandemic revolution
It’s going to take us 25 years to reap the true benefits of flexible working… that’s if the industrial revolution is anything to go by. ...
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Why we’ve signed up to support the Better Business Act
Redefining Communications has recently signed up to support the Better Business Act, which calls for every company in the UK to align the interest of ...
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Inspiring Goodies: empowerment vs autonomy, is IC management consultancy and freedom in a framework
This was an interesting month for inspiration as I found myself focused on the results of my line manager research and my book launch events. ...
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Empowered decision-making is not really decision-making at all
When it comes to the different approaches to management and culture, many leaders have moved on from command and control. This top-down approach has its ...
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Line managers need investment in communication skills and relevant content from the centre
Throughout March and April, we carried out some research into the role of line managers in organisations. This is for line managers to tell us ...
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How to beat Zoom fatigue and harness the power of audio
May is National Walking Month in the UK. When I was speaking at the Global Women in PR Inside Stories event recently, I talked about ...
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Out in the Field – Gallagher Employee Experience and Communication
Back in 2019 Ben Reynolds, Managing Director of Gallagher’s Employee Experience and Communication division, engaged Jenni to implement The Field Model™ and explore the reality ...
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How fear and culture will impact hybrid working
In February I wrote about hybrid working and asked if the term is a red herring for leaders. In the blog I said: “So rather ...
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There is my truth, there is your truth, and there is fact
In this blog, which was originally featured in Influence, I talk about being mindful of interpretation. A few years ago, I was at lunch with ...
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Inspiring Goodies: the people who inspire me, five seconds and leaders with purpose
What’s inspired me in the last month? Here are three things you can listen to (podcast episode and a book) and read (book and report)! ...
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How to have a difficult conversation
At some point, we all need to have difficult conversations. Some people actively shy away from it, wanting to avoid confrontation, others don’t have any ...
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Influential Internal Communication – book launch
This week my first book is being published. The idea of writing the book started in May 2019 and with encouragement from those around me ...
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How to be human
From the start of the day I was hooked. It was an event that had speakers I was connected with on social channels, but hadn’t ...
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The power of language
Last week I completed the MHFA England course and I’m now a certified mental health first aider. I took part in the course because I ...
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Why you need to invest in your communication skills to stay focused and productive
It’s becoming increasingly hard to focus our attention. We live in a noisy world; one that makes us feel like we need to keep up ...
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Line managers under the microscope
New research into the role of line managers! Line managers matter; they hold the key to many challenges inside organisations. They are one of the key ...
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Psychological safety and trust are not the same thing
I have been listening to and reading The Fearless Organization by Amy Edmondson. It’s a book that was recommended to me by Dr Kevin Ruck, co-founder of the ...
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Why competitive busyness is toxic for you and others around you
I talk a lot about productivity, setting boundaries and managing attention. In the last six months I have seen a huge increase in a sense ...
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Inspiring Goodies: the series everyone was talking about, psychological safety and Clubhouse
Every month we’ll share three things that have inspired our thinking over the last month for you to have a look at, listen to or ...
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Is the focus on hybrid working a red herring for leaders?
In this blog, (original version featured in Influence), I talk about the changes in the workplace and the overuse of the word hybrid. I was prompted ...
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What is The Field Model™?
The Field Model™ came from a conversation about how I describe what I do. Over the years the need to be mindful, explore other perspectives ...
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Why we rush to fix before we understand
In my blog, What is The Field Model™? I talk about the three elements of our model: Understand – Diagnose – Fix. In this blog, ...
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Inspiring Goodies: ways we delude ourselves, trust and accountability
Last year Inspiring Goodies was a section in my monthly newsletter, Perspective, but for 2021 we are bringing them to our blog to share a ...
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Why being more specific in 2021 is essential for organisations
At the end of last year, I asked my community across LinkedIn and Twitter what they thought the trends were going to be for business ...
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Field Notes – a year behind the screen
What a year it’s been! As I write this I’m sitting in my office, surrounded by boxes and debating putting on gloves as it’s so ...
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Can’t see the wood for the trees?
People often say we need to stop, slow down, take more time to think about what we’re doing and reflect on the bigger picture. Quite ...
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The skills we need to take us into the next era of comms and engagement
The Bionic Business report from simplycommunicate provides insight into the way organisations need to change to adapt to a hybrid working environment in the wake ...
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Aligning needs to employee engagement – how we can easily get it wrong with the best intentions
Many people working in communications, marketing and PR will be familiar with Marlow’s Hierarchy of Needs. It is often one of the main models taught ...
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Spotting burnout: seven ways to solve your stress cycle
I’ve been doing a lot of research recently into mental resilience, reading about the increasing burnout, stress and loneliness we’re experiencing; the sense of being ...
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Why routine and focus is a challenge right now
This week I finished listening to the audio version of Ross Edgley’s Art of Resilience. He talks a lot about circadian rhythm in the book ...
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Employee Apps – where do we start?
In a world where most of us have smartphones (76% of people in “advanced economies”), be that a company device or personal, we are better ...
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Hybrid working – what people are really thinking
The phrase “Hybrid working” isn’t new but it’s being used more and more. Most of us will understand it to mean a blend of working ...
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Podcast going live!
Starting a podcast has been a topic that has been bubbling around for me over the last year. A few people have suggested doing one ...
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Workplace technology – friend or foe?
Are organisations using technology ethically to help keep us safe and well, or is it a covert way to keep tabs on us now we’re ...
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What questions are we still asking?
Our blog celebrated its 10th birthday this week and we’ve been going back through the archives to see what has/hasn’t changed. We’ve picked the top ...
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How to remove bias in the attracting stage
We attended the CIPD Future of Work conference last month and it sparked a number of ideas, the most timely being around the importance of ...
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How to pivot to drive growth
The word pivot became the word of my social media feeds in the first 4 weeks of lockdown. It’s a word I have seen many ...
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The role of the communicator in influence and leadership
There are six pieces of advice that I always give when it comes to leadership and influence. During the MemCom Conference June 2020, I chatted ...
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The science of fear
I’ve spent the last few months reading The Science of Fear by Dan Gardner. It is a book I have recommended to many, quoted several ...
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How to recapture your work rhythm during and after a crisis
This week I took part in a webinar with Dynamic Signal to talk about how we need to consider the rhythm of work after the crisis. We ...
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When home-working isn’t always the future you think it is
Since we all shifted to working from home I have been wondering; what will cities and offices look like in the future and what will ...
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To survey or not to survey?
Last week I took part in the Generation Digital ‘Connected Companies’ webinar to discuss communication in a crisis. One of the attendees asked a question ...
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How do ‘Connected Companies’ communicate in a crisis?
This morning I joined Hannah Sardar from Workplace by Facebook for a webinar hosted by the team (Graham Mackay and Jack Paine) at Generation Digital. ...
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Comms, Change and Neuroscience – what’s the link?
Last week we attended the first Talk/50 event on Communications and Neuroscience. Hosted by Trudy Lewis of Lewis Communicate we heard from author Hilary Scarlett ...
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State of the Sector 2020: What will it take to overcome our barriers?
Today I attended the annual state of the sector event hosted by Gatehouse, a Gallagher Company. This is always a ‘must attend’ event in my ...
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Edelman’s Trust Barometer 2020: is ethics on your radar?
Edelman’s Trust Barometer has been running for 20 years. With over 34,000 respondents across 28 markets, it’s a trusted source and snapshot into trust in ...
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The challenge of ambiguity and autonomy
This year I’m writing a book to help organisations understand how better communication can make things less chaotic. As I work with clients, and research, ...
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Becoming an author
This year I have signed a publishing contract with Kogan Page to write a book about how to take your organisation from chaos to calm. ...
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Big words, little meaning – what do we mean by measurement?
I have presented on some big topics over the last few months – measurement being one of them. In the last two sessions I showed ...
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Mental health – the topic we love to talk about but hate to deal with
Mental well-being is a topic that more and more people are talking about as our society continues to evolve at pace with pressures from all ...
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Be strategic with the tactical, and do an Adobe course if it’s where your passion lies
This week a question was asked to the IC Crowd about skills required for jobs in internal communications. The specifics were around recruiters telling someone ...
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Leaders are not transformers
I have read many books about leadership, teams and motivation. Alongside these there are many books about change and the impact it has on an ...
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How can I help?
Last month I started watching New Amsterdam on Amazon Prime. For those unfamiliar it’s about a guy taking over a hospital in the USA and ...
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The purpose and the how
Over the years the importance of purpose, both individually and for an organisation, has risen on the agenda. There are books and TED talks that ...
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Is authenticity dead?
For years we have heard about the importance of authenticity in leadership. I have worked in organisations where I have been told I’m too authentic ...
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Don’t invade the canteen!
Communicating to remote or deskless workers has been one of the biggest challenges for organisations for years. Professional communicators have talked about this barrier, but ...
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How do you achieve great communication in a multi-site organisation?
Last year Lee Sheldon, founder of Mastering Multi-Units (MMU) invited me onto his podcast to talk about my experience in supporting organisations communicate with a ...
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Time for business leaders to step into the void
Trust at work – something we can take for granted and something that needs to be the core focus for organisations according to the latest ...
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The missing skills of managers
Since launching the business in the summer of 2017, I have been lucky enough to discuss the importance of communication with a variety of individuals. ...
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What’s the rush?
I have a passion for understanding organisations. Getting underneath the strategy, financial goals and organisational charts to really understand how it works is probably the ...
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The importance of communication in your organisation
Earlier this month I hosted a workshop with Neil Tomalin to discuss the importance of communication inside organisations. As a roundtable discussion we wanted to ...
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Why the new labour policy won’t help the employee voice
This week the Labour party announced plans to bring the employee voice into the Boardroom. Under Labour’s plans, all companies with a workforce of 250 ...
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Getting Chartered – why I did it and what I will takeaway
On 10 September I finally got my Chartered Practitioner status. I set myself a goal at the start of 2018 to do it but I ...
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The art of science and engagement in internal communication
We know that internal communicators are struggling to influence at the top, finding digital adoption hard across organisations and working with limited budgets. Some of ...
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From informing to engaging: the role of IC in driving engaging and authentic leadership communications
This morning CIPR Inside and Luminous hosted an Ask the Guru event all about the shift from informing to engaging audiences inside organisations. As the ...
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Why internal communication is the key to brand authenticity
This morning I attended a breakfast event hosted by VMA Group on the topic of authenticity. The session was led by Matt Hampshire from MK ...
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Employee engagement isn’t about happiness, it’s about outcomes
Is employee engagement still on your agenda? A few weeks I blogged on AB thinks (for my client AB) about employee engagement and employee experience ...
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Tips for communicating with volunteers
Last week I was asked for some insight into volunteer communication on the back of my involvement with the Chartered Institute of Public Relations (CIPR). ...
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What I heard at the National Housing Federation Comms Event 2018
Yesterday I was invited to speak at the National Housing Federation Comms Event in London to talk about how you can demonstrate impact and value ...
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Four things I heard at the Employee Engagement Awards Conference
Last week I attended my first Employee Engagement Awards Conference – hosted by Ruth Dance and organised by Matt Manners and the team behind the ...
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What is the state of the sector in 2018?
Last week I attended the Gatehouse (Gallagher Communications) State of the Sector research*. It was an insightful morning with some good debate in the room ...
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