Culture

Great Resignation Culture

Checking in with your culture and why the Great Resignation isn’t all bad

The Great Resignation has put an even bigger emphasis on the importance of company culture in recruitment and retention. In this article published by Kogan Page on its Trending page, Jenni Field talks about the Great Resignation and how it really isn’t something to fear. “The global pandemic has changed a lot for many around the …

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Diversity and inclusion workplace

Building a positive and inclusive workplace

We’ve been working with BAE Systems for four years as an extension of the communications team, supporting a wide range of activities. We were asked to work alongside the diversity and inclusion team on a campaign around its Inclusion Week, which coincides with the UK’s National Inclusion Week. For BAE Systems, this week is an …

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How to solve team friction

How to avoid team friction – from poles apart to pulling together

“We have to allow ourselves to be prepared to be convinced by opposing arguments. We must revisit conclusions as we receive new and relevant information, actively look for reasons why we might be wrong, and focus on understanding rather than winning”. We must focus on understanding, rather than winning. I think this is the biggest …

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Don't shoot the messenger podcast

How to build a cohesive and diverse culture that’s fit for purpose

In this episode of Don’t Shoot the Messenger, Vicki Marinker talks to Jenni about corporate culture, the challenges facing the physical workplace and how to future-proof your career in communication. The conversation covers the role of communicators in establishing a positive corporate culture, how to recruit for culture fit and build a diverse workforce, toxic …

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What is organisational culture

What is organisational culture and is it important?

Following a podcast interview with Vicki Marinker – Don’t Shoot The Messenger – here I share my thoughts and suggestions on how to build a cohesive and diverse culture that’s fit for purpose in a post-pandemic workplace, and the value of communication. What is the role of communicators in establishing a positive corporate culture? Culture …

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Communication Trends 2022

Communication trends in 2022 – and how they’re changing more slowly than we’d like!

It’s that time of year when our social media feeds start to fill with blogs about forecasts, trends and themes to look out for in the coming year. I always find these posts really interesting because I think it’s a great way to see what’s on people’s agenda. In fact, I wrote a blog on …

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Five myths about hybrid working

I recently co-hosted a webinar with best-selling author of Remote Work, Chris Dyer, to explore the pitfalls and assumptions around hybrid working – one of the most talked-about terms of 2021. I discussed what we should be focusing on in organisations today and dispel five myths about hybrid working. The myths about hybrid working are: It’s …

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Culture webinar

Webinar: How to future-proof your culture for the new world of work

The global pandemic has given us a rare opportunity to redefine work and society. But as we navigate these changes we must pay close attention to the impact on organisational culture, for it is one of the most important differentiators companies possess. You can still download this webinar for Poppulo – How to future-proof your …

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diversity and inclusion

Diversity and inclusion: why we need to invest in ourselves and take action to drive change

A few weeks ago I spent a day at a diversity and inclusion workshop. It was through my work with the CIPR and it was a great opportunity to reflect both as an individual and as an industry. In the last 18 months, I have invested more time to learn about diversity and inclusion. I’ve …

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Culture shock – why we need to be more intentional when communicating organisational culture

I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic for everyone in business as we navigate the changes in the workplace due to the COVID19 pandemic. For many, the conversation is around hybrid working, but you’ll know from my earlier blogs that I believe …

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Culture shock – why we need to be more intentional when communicating organisational culture

I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic for everyone in business as we navigate the changes in the workplace due to the COVID19 pandemic. For many, the conversation is around hybrid working, but you’ll know from my earlier blogs that I believe …

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Jenni presenting subscribe to our community

From panic to purpose in a post-pandemic world

Jenni was recently the keynote speaker at the PRSA Employee Communications conference. The theme of the event was communicating with intention and Jenni shared her thoughts and advice on how we can go from panic to purpose in a post-pandemic world. Jenni shared six key things with the attendees and has created this video to explain …

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Inspiring Goodies – Remote Work, Ted Lasso and Sideways

Remote Work I’ve just been reading the book Remote Work by Chris Dyer and Kim Shepherd. We share the same publishers and Chris and I hosted an online event together earlier this year. Chris is the founder and CEO of PeopleG2, where he manages 30 full-time remote employees and 3,000 independent contractors. I loved his …

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The pandemic revolution

The pandemic revolution

It’s going to take us 25 years to reap the true benefits of flexible working… that’s if the industrial revolution is anything to go by. During my camping holiday in Cornwall I finished reading Rebel Ideas by Matthew Syed and I cannot recommend it enough. I have highlighted so much of the book but a …

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Better Business Act

Why we’ve signed up to support the Better Business Act

Redefining Communications has recently signed up to support the Better Business Act, which calls for every company in the UK to align the interest of their shareholders with those of wider society and environment. It was launched in Westminster in April 2021, with business leaders, coalition supporters, MPs and peers campaigning to change the law. …

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How to return to the workplace (or not) – in a post-COVID world

This article is a snippet from the Inspiring Workplaces eBook, which is packed with lots of suggestions from the top 101 influencers. Jenni was asked to contribute and she talks about the fact that hybrid isn’t new; people have been working flexibly for years and there are millions of workers who serve on the frontline …

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Global - chaos to calm

Finding calm in a global crisis

In this article for CIPR International about finding calm in a global crisis, Jenni discusses The Field Model™ and the impact of globalisation on organisations. “Internal communication has never been more important. In a year when we’ve been forced to change how we’ve worked for decades, the need to connect and engage a workforce in …

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Hybrid working

Hybrid working

Jenni hosts this discussion on CIPR’s quarterly Engage podcast. Jenni explores the different definitions of hybrid working and highlights the influence of organisational culture in adapting to working life in a post-lockdown world. She is joined by: Kate Shaw – Senior Internal Comms Manager for Nationwide Building Society  Martin Flegg – Chair of Inside CIPR committee  Sofia Cann – Head of Marketing …

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line manager research

Line managers need investment in communication skills and relevant content from the centre

Throughout March and April, we carried out some research into the role of line managers in organisations. This is for line managers to tell us more about their roles, their capabilities, and the support they must have to do their job. We want to know more about their purpose, how they communicate with their team, …

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The Field Model

Out in the Field – Gallagher Employee Experience and Communication

Back in 2019 Ben Reynolds, Managing Director of Gallagher’s Employee Experience and Communication division, engaged Jenni to implement The Field Model™ and explore the reality of the culture and communication inside the organisation. Understand, diagnose and fix The company wanted to address the symptoms they were seeing, such as stress and staff retention, and find …

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Fear culture hybrid working

How fear and culture will impact hybrid working

In February I wrote about hybrid working and asked if the term is a red herring for leaders. In the blog I said: “So rather than getting caught up in the latest buzzword of hybrid organisations, can we focus instead on the need for flexibility. Flexibility that reflects the reality of life today. A way …

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Communication and chaos

Keep calm: fix organisational chaos, streamline communication and drive engagement

Organisations are complex. People are complex. It takes time and some difficult conversations to find calm amongst the chaos. This article – Keep calm: fix organisational chaos, streamline communication and drive engagement – was written by Jenni Field for Catalyst, the publication of the International Association of Business Communicators (IABC). Jenni talks about how chaos …

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There is my truth, there is your truth, and there is fact

In this blog, which was originally featured in Influence, I talk about being mindful of interpretation. A few years ago, I was at lunch with a coach and we were chatting about experiences and interpretation of events. They used this example: If someone stands outside this restaurant with a clipboard and asks you questions about …

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How to communicate your way from chaos to calm

In this article, Jenni Field talks to The Institute of Leadership & Management to discuss her thoughts on how great internal communication can help leaders to fine-tune their collaborative reflexes amongst teams. She talks about how leaders in recovery mode need to look at the underlying rhythm of their organisation: “Examine the tempo of how …

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Inspiring Goodies: the people who inspire me, five seconds and leaders with purpose

What’s inspired me in the last month? Here are three things you can listen to (podcast episode and a book) and read (book and report)! Sharing insights on my podcastIn the final episode of series two of my podcast (Calm Edged Rebels) the three of us discuss those who inspire us. We talk about celebrities, …

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Why being more specific in 2021 is essential for organisations

At the end of last year, I asked my community across LinkedIn and Twitter what they thought the trends were going to be for business and communications in 2021. I asked people from across the globe and I also reached out to my contacts in the USA to find out what their specific views were. …

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Mental resilience

Spotting burnout: seven ways to solve your stress cycle

I’ve been doing a lot of research recently into mental resilience, reading about the increasing burnout, stress and loneliness we’re experiencing; the sense of being overwhelmed and difficulty in separating our work life from home life. Much of this, of course, has been exacerbated by the COVID-19 pandemic and the fact that many of us …

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Illustration of the circadian rhythm

Why routine and focus is a challenge right now

This week I finished listening to the audio version of Ross Edgley’s Art of Resilience. He talks a lot about circadian rhythm in the book (which tells the story of his endurance swim round the United Kingdom) and towards the end he mentioned zeitgebers. All of this got me thinking about work, why we are …

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When home-working isn’t always the future you think it is

Since we all shifted to working from home I have been wondering; what will cities and offices look like in the future and what will our homes become if this becomes the ‘new normal’. I’m fascinated to see what will happen to the world of work when we are gradually allowed back outside and back …

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How do ‘Connected Companies’ communicate in a crisis?

This morning I joined Hannah Sardar from Workplace by Facebook for a webinar hosted by the team (Graham Mackay and Jack Paine) at Generation Digital. Between the three of us we covered some of the themes around communications in a crisis, how Workplace can be the tool to help connect your teams and how to …

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Mental health – the topic we love to talk about but hate to deal with

Mental well-being is a topic that more and more people are talking about as our society continues to evolve at pace with pressures from all angles to keep up with expectations. For those in PR it is something that comes up more and more because of the endemic always on expectation, 24-7 media, and increasing …

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How do you achieve great communication in a multi-site organisation?

Last year Lee Sheldon, founder of Mastering Multi-Units (MMU) invited me onto his podcast to talk about my experience in supporting organisations communicate with a remote workforce. I worked with Lee during my time at SSP as the Head of Internal Communications for the UK where our challenge was to communicate effectively with 10,000 employees. …

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What is the state of the sector in 2018?

Last week I attended the Gatehouse (Gallagher Communications) State of the Sector research*. It was an insightful morning with some good debate in the room and a clear desire to further understand some of the data points. The research shows the results from over 650 communication professionals representing more than 400 organisations and based all …

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