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Employee experience and communication

Making internal communication the backbone of your employee experience journey

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In this article for IABC’s publication, Catalyst, our employee experience strategist, Lucy Kemp discusses why making internal communication the backbone of your employee experience journey is the only way to go. Lucy talks about how careers have changed, where internal communication fits in on the employee journey, and she also shares a real-life example that …

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Communication Trends 2022

Communication trends in 2022 – and how they’re changing more slowly than we’d like!

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It’s that time of year when our social media feeds start to fill with blogs about forecasts, trends and themes to look out for in the coming year. I always find these posts really interesting because I think it’s a great way to see what’s on people’s agenda. In fact, I wrote a blog on …

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What is internal communication

What is internal communication?

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In this podcast episode, I talk about the difference between employee engagement, employee experience and internal communication and the importance of alignment between all three. In my book, I share the definitions of each of these: Employee engagement: “A workplace approach designed to ensure that employees are committed to their organisation’s goals and values, motivated …

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Employee engagement isn’t about happiness, it’s about outcomes

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Is employee engagement still on your agenda? A few weeks I blogged on AB thinks (for my client AB) about employee engagement and employee experience – here are my thoughts on how things have changed… Today commentators are using a new term – employee experience – described as the next competitive frontier for organisations. The …

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Four things I heard at the Employee Engagement Awards Conference

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Last week I attended my first Employee Engagement Awards Conference – hosted by Ruth Dance and organised by Matt Manners and the team behind the global employee engagement awards. I was excited to attend a conference dedicated to employee engagement as it’s been a while since I attended something that wasn’t focussed purely on communication. …

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