Category: Leadership support
How to run more effective meetings
Meetings are a big part of working life for those working in offices, hybrid or remote. They might be online, in-person, or a mixture. Sometimes ...
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Six keys to impactful communication
There is theory behind good communication and whenever you’re looking at making changes either to your individual style or the overall corporate internal communication, there ...
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How to focus yourself and be productive
We talk a lot about using communication to improve relationships at work and managing your time and attention is a big part of that. After ...
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Embracing neurodiversity to build stronger work relationships
Back in May, I spent a couple of days at the Simply IC conference in London, soaking in knowledge and sharing my own insights as ...
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Comms Reboot is coming to London in 2024!
On Saturday 19 October 2024 Comms Reboot, the communication unconference, will be heading to London.
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Remotely interested? … reloaded for 2023
The research is complete and we can’t wait to share the findings! Four years ago, we completed research into the success of internal communication with ...
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5 tips to build stronger global teams
In this week’s podcast episode of Redefining Communications with Jenni Field, we spoke to Sarah Black, a Redefining Communications collective partner, who works as a ...
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Mastering difficult conversations
Louisa Clarke is part of the Redefining Communications collective team and a verbal communication expert. She specialises in working with values-led organisations, giving clients the ...
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Jenni Field joins University of Florida’s Internal Communication Research Hub thought-leadership programme
Our founder, Jenni Field, has joined 30 distinguished communication professionals from around the globe as a thought-leader for the University of Florida’s Internal Communication Research ...
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Why every leader needs a coach through organisational change
Jo Twiselton is a change coach and consultant, who helps to minimise organisation disruption in times of change, create clarity, and build a positive experience ...
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Crises, chaos and calm – maintaining untarnished reputations
Eva Maclaine is a communications strategy, reputation and change management specialist and a member of our collective. An expert in managing change and cross-cultural teams, ...
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How to communicate in periods of instability
In this episode of 10 minutes with, Amanda Coleman talks to Jenni about what’s important for organisations and leaders when moving from chaos to calm, ...
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Four tips to ensure a smooth separation
Anyone involved in the recruitment process knows it takes a lot of time and effort to find the right candidates and onboard them effectively. Not ...
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How can you influence leaders?
For many this is the ultimate question. And it’s a topic I’ve spoken about at events in London and internationally in recent months. Whatever your ...
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What is the AVID framework?
In our work with teams around the world, we often discuss the different ways you can approach stakeholders internally to engage them about the importance ...
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Collective team growth in the UK and US
Last June, we announced that our collective team had grown to 18 people. Another year on, and we are delighted to welcome four new people ...
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What are the stages of the employee lifecycle?
The employee lifecycle typically consists of six stages: attraction, recruitment, onboarding, development, retention, and separation. Each stage presents its own challenges and opportunities, so it’s ...
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How to get business outcomes for clients
In this episode of A View From The Top, Adrian Cropley talks to Jenni about her career trajectory from communication officer to business entrepreneur and ...
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Does unconscious bias training work?
We work with clients to help them build a more inclusive workplace – something that should be on the agenda for all organisations. We support ...
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Why employee engagement surveys are measuring the wrong thing
I’ve previously talked about the issue of focusing on employee engagement and how this has been a distraction for leaders and communicators. The phrases “employee ...
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Measuring culture in organisations
We’ve all heard the stories of free food at Twitter and pool tables at Google. As someone who has worked in the technology industry for ...
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Why are we all so stubborn to change?
In this podcast episode of Comms In A Nutshell by Oak Engage, Jenni talks empowering and supporting change, what processes to use, and how managers ...
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What’s the antidote to fixing tricky issues in your organisation?
In Influential Internal Communication, I talk about how communication can be the antidote to the difficult issues causing chaos in an organisation or team. The ...
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Streamline your corporate communication to drive efficiency and engagement
In this podcast episode of ICON by Sparrow Connected, Jenni speaks to Julie Ford, Sparrow Connected Head of Content, as together they challenge conventional thinking about internal ...
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New research: are you remotely interested?
Four years ago, we did some research into remote and non-desk based workers. The research resulted in the Remotely interested? report. Working with SocialOptic, we ...
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Why communication is the antidote to organisational chaos
As leaders, we’re often tackling a range of organisational issues, including: lack of accountability, toxic culture, team friction, a disengaged workforce, or people blocking change. ...
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Three ways to improve your relationships at work
We’ve recently been watching the latest docu-series of Couples Therapy, which follows four couples over six months of weekly treatment. It’s addictive and the fascinating ...
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The dynamics of trust in the workplace
The human. The communicator. The leader. These are three roles that all require a level of trust. We need to trust the people we have ...
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Why a four-day work week isn’t the answer
Flexible working has been on the rise for a while now, and with good reason. Allowing employees to tailor their work schedules to fit their ...
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How to listen to what boards and executives value in internal communications
In this podcast episode of Deep Listening by Oscar Trimboli, Jenni talks about listening infrastructures and processes, how to use surveys purposefully, and how to ...
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Five steps that can reunite a leadership team
As a leader have you ever been in a meeting where someone says, “Are we all on the same page?” And everyone nods obediently, only ...
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Effective internal communication for frontline workers in a post pandemic world
In many cases, frontline workers were hit hardest by the COVID-19 pandemic. They may have experienced job loss or furlough, or communication issues while businesses ...
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Have we forgotten how to be in work relationships?
In this article for Forbes Business Council, Jenni Field shares three things you can do today if you’re starting to see symptoms of your teams ...
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What does it take to lead in an agile organisation?
In this article for HR Director, Jenni discusses what it takes to lead in an agile organisation. She shares the trademarks of agile organisations and ...
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Avoiding the hurry habit – trends and why you need to slow down in 2023
It’s that time of year when we all talk about the latest trends in communication and business, what to expect from the year ahead and ...
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How to improve the relationship between leaders and the communication function
Getting the relationship right between leadership teams and the communication function is critical. When cracks start to appear and communication lacks clarity and focus, chaos ...
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No leader is an island: why it’s important to find unity as a leadership team
In this article for Forbes, Jenni Field talks about leadership, why no great leader operates alone, and what happens when a leadership team isn’t aligned. ...
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It’s not disengagement, it’s distrust
Earlier this year I read The Speed of Trust: the one thing that changes everything by Stephen M. R. Covey after a client asked me ...
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Building relationships with leaders
Do you have a seat at the leadership table? As a communicator, do you need one? In this webinar for ICology Presents, I talk about ...
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Fresh perspectives and creative ideas to improve communication
“Why are there no CEOs here?” This was one of the first questions that was asked as we kicked off our communications unconference – Comms ...
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The themes we discussed at Comms Reboot 2022
Thank you to everyone who joined us for Comms Reboot. What a fantastic day, full of energy and enlightening conversations; described by one attendee as ...
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Spotlight on organisational productivity
In this 15-minute interview, Jenni Field talks to communications expert, Aniisu K Verghese PhD, about the influence internal communication has on organisational productivity. Does technology ...
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How can we get people to step up, take responsibility and get shit done?
This is a great question. And at the heart of the answer is the need to understand a bit more about motivation. There are lots ...
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Measuring the effectiveness of internal communication
In this exclusive to subscribers article for Kogan Page, Jenni Field looks at how to get started when it comes to measuring the effectiveness of ...
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The fundamentals of internal communications
The Communications Network is a US-based community that connects leaders from influential foundations, nonprofits and social sector consultancies worldwide, so it was great to be ...
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How to communicate effectively within a heavily matrixed global organisation
Communicating effectively in a matrix structure is always going to be complex and challenging. A matrix structure is where someone reports to multiple people. This ...
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How long does it take to rebuild trust?
That’s the question I was asked by one of my clients recently. It was interesting as I’ve been reading more widely about trust and credibility ...
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How do you get staff to pay attention and follow the rules?
When I was asked this as part of our Reality Check research into the issues affecting organisations, this question made me chuckle! To answer, we ...
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How can I help my leaders tackle difficult conversations?
Some leaders actively avoid having difficult conversations, while others positively embrace them. Personally, I’m in the latter group, since I think real change can only ...
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Focus on alignment before implementing change
In this article for Catalyst, the official publication of the IABC, Jenni Field talks about the three key elements of successful change: “When it comes ...
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Five things I’ve learnt about running a successful business
This is a special month for me and the Redefining Communications collective, as we celebrate five years since we launched! A lot has happened since ...
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How do we communicate and bring senior team leaders along on a journey of change?
Organisational change is something we frequently support clients with and we’re often asked about how best to communicate change effectively and bring people along on ...
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Tried-and-tested frameworks for communicating organisational change
We talk a lot about organisational change with our clients. The Field Model™ is designed to help you go from chaos to calm and as ...
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Checking in with your culture and why the Great Resignation isn’t all bad
The Great Resignation has put an even bigger emphasis on the importance of company culture in recruitment and retention. In this article published by Kogan Page ...
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Inspiring Goodies – reframing leadership, changing habits and finding quiet
The last few months have been focused on reading and professional development for me. I knew the start of the year would be one centred ...
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Ask me anything: solving communication, leadership and organisational chaos
As part of our Reality check research into the issues and chaos affecting their organisations and teams, we gave respondents the opportunity to ask us ...
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Reality check – what’s really causing chaos in organisations?
We help clients work out the root cause behind issues that are impacting efficiency and employee engagement. This can often be big-ticket items like mergers ...
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The perfect book pairing for fixing team friction in organisations
There are lots of themes that come up time and again with our work with clients. When it comes to chaos in organisations, team friction ...
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Four steps to becoming an influential communicator
In this article for Poppulo communications expert, Jenni Field, talks about how she describes influence when it comes to internal communication and becoming an influential ...
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How a manifesto can help achieve alignment with your strategic narrative
A few years ago I was at an employee engagement conference listening to various internal communicators sharing their case studies. One of them was from ...
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How RASCI can help you gain clarity and calm
Whenever I work with leaders going through The Field Model™ or helping communication teams get their strategy in place, I often use the RASCI framework. ...
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How to avoid team friction – from poles apart to pulling together
“We have to allow ourselves to be prepared to be convinced by opposing arguments. We must revisit conclusions as we receive new and relevant information, ...
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Cracking the challenges of leading from a distance
We’re very pleased to announce a collaboration with Lee Sheldon at Mastering Multi-Units on his new Leading Remote Teams programme available for teams of up ...
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How to build a cohesive and diverse culture that’s fit for purpose
In this episode of Don’t Shoot the Messenger, Vicki Marinker talks to Jenni about corporate culture, the challenges facing the physical workplace and how to ...
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How to master internal communication when you’re not a communications professional
Working in communication seems to have been a calling for me from a young age. I took communication, English and business studies for A Level ...
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The Field Report launches on Amazon
We always like to send clients, associates and people who have supported us a gift at the end of every year. This year the Redefining ...
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Calm Edged Rebels – communications podcast
Calm Edged Rebels is an award-winning podcast that Jenni co-hosts with her good friends Trudy Lewis and Advita Patel. The three of them discuss everything ...
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Five myths about hybrid working
I recently co-hosted a webinar with best-selling author of Remote Work, Chris Dyer, to explore the pitfalls and assumptions around hybrid working – one of ...
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The seven essential elements of organisational transformation
Every day leaders are constantly dealing with challenges, change and an inevitable degree of daily firefighting. Striving to focus on the longer-term goals to survive, ...
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Hybrid or herring?
In this article for HR Director, Jenni discusses hybrid working. All our focus and effort is being channelled into defining the hybrid workforce. But is ...
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Webinar: How to future-proof your culture for the new world of work
The global pandemic has given us a rare opportunity to redefine work and society. But as we navigate these changes we must pay close attention ...
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What’s the best way to diagnose issues in your organisation?
I think it’s fair to say that internal communications professionals are more likely to count themselves as words people rather than numbers people. However, accessing ...
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Supporting growth with ongoing communication consultancy and workshops
Redefining Communications first began working with The North East Local Enterprise Partnership (North East LEP) in 2019. The North East LEP is a public, private ...
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New podcast! Redefining Communications with Jenni Field
Many of you will know I already co-host the Calm Edged Rebels podcast, but I’m taking the plunge and I’ve launched my own podcast: Redefining Communications with ...
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Diversity and inclusion: why we need to invest in ourselves and take action to drive change
A few weeks ago I spent a day at a diversity and inclusion workshop. It was through my work with the CIPR and it was ...
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Culture shock – why we need to be more intentional when communicating organisational culture
I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic for everyone in business as ...
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Ambiguity, resilience, and the Stockdale Paradox
“You need to get comfortable with ambiguity” was what my old boss told me. I really struggled with this, partly because the ambiguity was everywhere, ...
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Culture shock – why we need to be more intentional when communicating organisational culture
I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic for everyone in business as ...
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From panic to purpose in a post-pandemic world
Jenni was recently the keynote speaker at the PRSA Employee Communications conference. The theme of the event was communicating with intention and Jenni shared her thoughts ...
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Inspiring Goodies – Remote Work, Ted Lasso and Sideways
Remote Work I’ve just been reading the book Remote Work by Chris Dyer and Kim Shepherd. We share the same publishers and Chris and I ...
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Five books to inspire you this summer
I’m always reading or listening to something and so far this year there are five books that have really influenced my thinking. If you’re looking ...
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Working from home reduces productivity by 20%
Last week I shared a podcast clip from The Diary of a CEO. It’s hosted by Stephen Bartlett and in this episode, he interviews retail ...
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The five biggest trends in business communication and what it means for leaders today
In this article for Companies Digest, Jenni shares her insights into the communication trends leaders need to address in 2021. “It’s a well-known phenomenon that ...
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Setting our direction – a virtual event for LifeArc
LifeArc is an independent medical research charity helping turn promising early science into products that improve patients’ lives. At the start of 2021, the charity ...
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The pandemic revolution
It’s going to take us 25 years to reap the true benefits of flexible working… that’s if the industrial revolution is anything to go by. ...
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“The must-have book for every internal communicator in 2021”
In this Internal Comms Pro: The Podcast episode Jenni talks about the need to define internal communication within your organisation, core challenges, how to fill ...
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Foundations of The Field Model™ and applying it in practice
In this podcast episode for CommsHero, Jenni talks about her book Influential Internal Communication and The Field Model™, which is outlined in the book. She ...
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Why we’ve signed up to support the Better Business Act
Redefining Communications has recently signed up to support the Better Business Act, which calls for every company in the UK to align the interest of ...
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How to return to the workplace (or not) – in a post-COVID world
This article is a snippet from the Inspiring Workplaces eBook, which is packed with lots of suggestions from the top 101 influencers. Jenni was asked ...
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Finding calm in a global crisis
In this article for CIPR International about finding calm in a global crisis, Jenni discusses The Field Model™ and the impact of globalisation on organisations. ...
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Turning your internal communication from chaos to calm
In this interview with The SiteVisibility Internet Marketing Podcast – one of the UK’s most popular internet marketing podcasts – Jenni shares the common symptoms ...
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Six leadership skills to master for better internal communication
In this article for Insights for Professionals, Jenni discusses how leadership is more than being able to delegate. Without effective communication, a leader’s team can ...
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Hybrid working
Jenni hosts this discussion on CIPR’s quarterly Engage podcast. Jenni explores the different definitions of hybrid working and highlights the influence of organisational culture in adapting to ...
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Line managers need investment in communication skills and relevant content from the centre
Throughout March and April, we carried out some research into the role of line managers in organisations. This is for line managers to tell us ...
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How to beat Zoom fatigue and harness the power of audio
May is National Walking Month in the UK. When I was speaking at the Global Women in PR Inside Stories event recently, I talked about ...
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Out in the Field – Gallagher Employee Experience and Communication
Back in 2019 Ben Reynolds, Managing Director of Gallagher’s Employee Experience and Communication division, engaged Jenni to implement The Field Model™ and explore the reality ...
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How fear and culture will impact hybrid working
In February I wrote about hybrid working and asked if the term is a red herring for leaders. In the blog I said: “So rather ...
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Keep calm: fix organisational chaos, streamline communication and drive engagement
Organisations are complex. People are complex. It takes time and some difficult conversations to find calm amongst the chaos. This article – Keep calm: fix ...
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There is my truth, there is your truth, and there is fact
In this blog, which was originally featured in Influence, I talk about being mindful of interpretation. A few years ago, I was at lunch with ...
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