The employee lifecycle typically consists of six stages: attraction, recruitment, onboarding, development, retention, and separation. Each stage presents its own challenges and opportunities, so it’s important to focus on them individually rather than one big, long journey. Attraction: getting the right people to join your company. You want to make sure that the company’s values …
We work with clients to help them build a more inclusive workplace – something that should be on the agenda for all organisations. We support through activity such as consultative workshops or awareness campaigns. When we do this, we work with Advita Patel, who is part of our collective team and an inclusion and communication …
I’ve previously talked about the issue of focusing on employee engagement and how this has been a distraction for leaders and communicators. The phrases “employee engagement” and “internal communications” are often used interchangeably and this also takes me into soapbox territory! I recently had a lightbulb moment about this topic while listening to Jacob Morgan’s …
Why employee engagement surveys are measuring the wrong thing Read More »
I’m excited to share my top takeaways from a recent experience that I had volunteering with Form the Future, an organisation that connects employers with young people. I’ve been speaking to school children about my work in organisational change and coaching and how I got into it, to help them get an insight into potential …
Breaking through the noise: communicating a message that stands out Read More »
We’ve all heard the stories of free food at Twitter and pool tables at Google. As someone who has worked in the technology industry for a long time, I’ve witnessed my own workplaces in Silicon Valley bring in pizzas on a Friday afternoon to be shared with colleagues and family members alike. It was a …
In Influential Internal Communication, I talk about how communication can be the antidote to the difficult issues causing chaos in an organisation or team. The good thing is, we have the antidote, and it can be used any time to halt a downward spiral. Of course, there’s no quick fix, but communication really is the …
What’s the antidote to fixing tricky issues in your organisation? Read More »
As leaders, we’re often tackling a range of organisational issues, including: lack of accountability, toxic culture, team friction, a disengaged workforce, or people blocking change. It’s creates a sense of confusion and it comes down to one main thing… communication. In this article for Forbes Business Council, Jenni shares six common organisational issues and the ways …
Why communication is the antidote to organisational chaos Read More »
We’ve recently been watching the latest docu-series of Couples Therapy, which follows four couples over six months of weekly treatment. It’s addictive and the fascinating fly on the wall nature gives an insight that we rarely see as the viewer follows couples visiting a New York psychologist and psychoanalyst, Dr Orna Guralnik. What’s critical that …
Three ways to improve your relationships at work Read More »
The human. The communicator. The leader. These are three roles that all require a level of trust. We need to trust the people we have around us. We need to trust the messages we are receiving. We need to trust the people who lead us. Sometimes there is a cross-over between roles and sometimes people …
Flexible working has been on the rise for a while now, and with good reason. Allowing employees to tailor their work schedules to fit their personal needs can lead to increased productivity, lower stress levels, and higher job satisfaction. And as the recent four-day work week trial in the UK has shown, and as BBC …
In this article for Startups Magazine, Lucy Kemp – our employee experience strategist – discusses how to create an EX for Gen Z staff that will last, and help to propel your business onto better things. Typically defined as those born between 1997 and 2012, Gen Z are now starting to enter the workforce and, …
Designing a workplace for Gen Z: fostering a positive employee experience Read More »
As a leader have you ever been in a meeting where someone says, “Are we all on the same page?” And everyone nods obediently, only to go off and do their own thing? You’re not alone. The alignment between behaviours and purpose is an important part of culture and critical for success. Just as important …
In many cases, frontline workers were hit hardest by the COVID-19 pandemic. They may have experienced job loss or furlough, or communication issues while businesses worked out how best to manage their workforce. It brought to light the many other challenges they face. As we continue to emerge from the global pandemic, it’s more important …
Effective internal communication for frontline workers in a post pandemic world Read More »
In this article for Forbes Business Council, Jenni Field shares three things you can do today if you’re starting to see symptoms of your teams not working well together and relationships suffering. There’s been a lot of discussion about working from home. The benefit of less commuting time is one of the main reasons people prefer it, …
Have we forgotten how to be in work relationships? Read More »
It’s that time of year when we all talk about the latest trends in communication and business, what to expect from the year ahead and what to focus on. In 2022, I shared some of my thinking about the latest communication trends in articles and at events. Most importantly, nothing is new. In the process …
Avoiding the hurry habit – trends and why you need to slow down in 2023 Read More »
Getting the relationship right between leadership teams and the communication function is critical. When cracks start to appear and communication lacks clarity and focus, chaos quickly ensues. Earlier this year, we conducted some research into what was causing chaos in organisations and published the findings (check out our Reality Check research for more information). Respondents …
How to improve the relationship between leaders and the communication function Read More »
In this article for Forbes, Jenni Field talks about leadership, why no great leader operates alone, and what happens when a leadership team isn’t aligned. “For organizations to succeed, leaders must work together with others. Whether that’s as a leadership team or through the organization, a leader’s ability to work with others, trust others and …
No leader is an island: why it’s important to find unity as a leadership team Read More »
Earlier this year I read The Speed of Trust: the one thing that changes everything by Stephen M. R. Covey after a client asked me “how do you rebuild trust?” Trust is a complex topic and often comes up when working with leaders to help them shift from chaos to calm. What I’ve discovered is …
Do you have a seat at the leadership table? As a communicator, do you need one? In this webinar for ICology Presents, I talk about how to build relationships with leaders in your organisation and the biggest challenges people have in connecting with leadership teams (from 8 minutes onwards). Be warned – I begin with …
“Why are there no CEOs here?” This was one of the first questions that was asked as we kicked off our communications unconference – Comms Reboot – in Birmingham. Comms Reboot is a day-long conference where attendees set the agenda based on the topics that are important to them and the organisations they work for. …
Fresh perspectives and creative ideas to improve communication Read More »
Thank you to everyone who joined us for Comms Reboot. What a fantastic day, full of energy and enlightening conversations; described by one attendee as “a joyous day of connection with fabulous people.” We couldn’t agree more! So, what was on the agenda for our Comms Reboot attendees? There was a lot – some we’ve seen before, some …
In this 15-minute interview, Jenni Field talks to communications expert, Aniisu K Verghese PhD, about the influence internal communication has on organisational productivity. Does technology play a role? Why is productivity not on the radar of leaders? How can internal communications bridge the gap? She shares insights on these questions and more in this engaging …
The Communications Network is a US-based community that connects leaders from influential foundations, nonprofits and social sector consultancies worldwide, so it was great to be invited to talk to their network. During the webinar, I discuss best practices when it comes to creating effective internal communication strategies inside organisations. It’s part one of a series …
Communicating effectively in a matrix structure is always going to be complex and challenging. A matrix structure is where someone reports to multiple people. This can sometimes happen in larger organisations where the internal communication manager reports to HR and also corporate communications. In our Line of Sight research that we did with line managers, …
How to communicate effectively within a heavily matrixed global organisation Read More »
That’s the question I was asked by one of my clients recently. It was interesting as I’ve been reading more widely about trust and credibility in recent months. I didn’t have an answer because we mainly talk about the things to do to create trust from a starting point of neutral. What happens if trust …
When I was asked this as part of our Reality Check research into the issues affecting organisations, this question made me chuckle! To answer, we need to look at each side of this question separately. Ensuring people pay attention is all about cutting through the noise, while adherence to rules or processes is about behavioural …
How do you get staff to pay attention and follow the rules? Read More »
Some leaders actively avoid having difficult conversations, while others positively embrace them. Personally, I’m in the latter group, since I think real change can only happen if we really tackle what’s causing chaos. In any leadership role, difficult conversations are both inevitable and necessary. Without difficult face-to-face conversations, we’ll never get to the root cause …
How can I help my leaders tackle difficult conversations? Read More »
In this article for Catalyst, the official publication of the IABC, Jenni Field talks about the three key elements of successful change: “When it comes to understanding change and how to really shift and transform organizations, we must focus on people, relationships and alignment.” Jenni believes that alignment is the most important factor in successful …
This is a special month for me and the Redefining Communications collective, as we celebrate five years since we launched! A lot has happened since 2017 – a year when Ed Sheeran’s Shape of You was the biggest song, Star Wars: The Last Jedi topped the box office and the iPhone X was released! During …
Five things I’ve learnt about running a successful business Read More »
Organisational change is something we frequently support clients with and we’re often asked about how best to communicate change effectively and bring people along on the journey. In our recent Reality check research into the issues and chaos affecting organisations and teams, respondents had the opportunity to ask any burning questions. Several of the questions …
How do we communicate and bring senior team leaders along on a journey of change? Read More »
We talk a lot about organisational change with our clients. The Field Model™ is designed to help you go from chaos to calm and as a result, a lot of the conversations focus on change – the root cause of issues, behavioural change and broader organisational change and transformation. I’m not going to cover The …
Tried-and-tested frameworks for communicating organisational change Read More »
The Great Resignation has put an even bigger emphasis on the importance of company culture in recruitment and retention. In this article published by Kogan Page on its Trending page, Jenni Field talks about the Great Resignation and how it really isn’t something to fear. “The global pandemic has changed a lot for many around the …
Checking in with your culture and why the Great Resignation isn’t all bad Read More »
The last few months have been focused on reading and professional development for me. I knew the start of the year would be one centred around learning as I am currently working through my Certificate in Company Direction with the Institute of Directors (IoD). Alongside this, I’ve been lucky to get away, have some time …
Inspiring Goodies – reframing leadership, changing habits and finding quiet Read More »
There are lots of themes that come up time and again with our work with clients. When it comes to chaos in organisations, team friction is often a source. In my book, Influential Internal Communication, I talk about how to fix team friction and the common themes you need to explore as you diagnose the …
The perfect book pairing for fixing team friction in organisations Read More »
In this article for Poppulo communications expert, Jenni Field, talks about how she describes influence when it comes to internal communication and becoming an influential communicator: “I believe that having influence is not just related to internal communication professionals, but to everyone in an organisation. We all need a certain amount of influence at work …
Four steps to becoming an influential communicator Read More »
A few years ago I was at an employee engagement conference listening to various internal communicators sharing their case studies. One of them was from a football club and they shared their organisational manifesto; a written statement that summarised the club’s intentions in a way that was easy to understand. This has stayed with me …
How a manifesto can help achieve alignment with your strategic narrative Read More »
Whenever I work with leaders going through The Field Model™ or helping communication teams get their strategy in place, I often use the RASCI framework. It’s an important tool that helps break down tasks, roles and responsibilities. I used the RASCI model in my roles within organisations and found it extremely helpful when there was …
“We have to allow ourselves to be prepared to be convinced by opposing arguments. We must revisit conclusions as we receive new and relevant information, actively look for reasons why we might be wrong, and focus on understanding rather than winning”. We must focus on understanding, rather than winning. I think this is the biggest …
How to avoid team friction – from poles apart to pulling together Read More »
We’re very pleased to announce a collaboration with Lee Sheldon at Mastering Multi-Units on his new Leading Remote Teams programme available for teams of up to 14 people within organisations. The programme consists of five, two-hour sessions that will help leaders create a sustained focus on productivity, performance and wellbeing. My session is on communicating …
Cracking the challenges of leading from a distance Read More »
In this episode of Don’t Shoot the Messenger, Vicki Marinker talks to Jenni about corporate culture, the challenges facing the physical workplace and how to future-proof your career in communication. The conversation covers the role of communicators in establishing a positive corporate culture, how to recruit for culture fit and build a diverse workforce, toxic …
How to build a cohesive and diverse culture that’s fit for purpose Read More »
Working in communication seems to have been a calling for me from a young age. I took communication, English and business studies for A Level and my degree was in marketing. Since graduating, all my roles have been about communicating in one way or another. My career has enabled me to explore; to take risks …
How to master internal communication when you’re not a communications professional Read More »
We always like to send clients, associates and people who have supported us a gift at the end of every year. This year the Redefining Communications team thought it would be a great idea to pull together a combination of my thinking over the last few years into one book… We didn’t realise how much …
Calm Edged Rebels is an award-winning podcast that Jenni co-hosts with her good friends Trudy Lewis and Advita Patel. The three of them discuss everything from imposter syndrome and productivity to personal branding and diversity. Listen now
I recently co-hosted a webinar with best-selling author of Remote Work, Chris Dyer, to explore the pitfalls and assumptions around hybrid working – one of the most talked-about terms of 2021. I discussed what we should be focusing on in organisations today and dispel five myths about hybrid working. The myths about hybrid working are: It’s …
Every day leaders are constantly dealing with challenges, change and an inevitable degree of daily firefighting. Striving to focus on the longer-term goals to survive, thrive and grow, as well as managing and motivating their team. To do this, leaders need to be aligned and aware of what’s truly happening especially if they’re to understand …
The seven essential elements of organisational transformation Read More »
In this article for HR Director, Jenni discusses hybrid working. All our focus and effort is being channelled into defining the hybrid workforce. But is hybrid the latest buzzword in a long line of corporate jargon that essentially stops us from moving forward? First published in theHRDIRECTOR, October, 2021. Reproduced with permission. “Hybrid working is …
The global pandemic has given us a rare opportunity to redefine work and society. But as we navigate these changes we must pay close attention to the impact on organisational culture, for it is one of the most important differentiators companies possess. You can still download this webinar for Poppulo – How to future-proof your …
Webinar: How to future-proof your culture for the new world of work Read More »
I think it’s fair to say that internal communications professionals are more likely to count themselves as words people rather than numbers people. However, accessing the right data and using the right diagnostic tools to get underneath the root causes of issues you’re seeing in your organisation or team is a key part of the …
What’s the best way to diagnose issues in your organisation? Read More »
Redefining Communications first began working with The North East Local Enterprise Partnership (North East LEP) in 2019. The North East LEP is a public, private and education sector partnership, and one of 38 LEPs in the country. It’s responsible for promoting and developing economic growth across the region. We’ve worked with the team on a …
Supporting growth with ongoing communication consultancy and workshops Read More »
Many of you will know I already co-host the Calm Edged Rebels podcast, but I’m taking the plunge and I’ve launched my own podcast: Redefining Communications with Jenni Field! Bite-sized inspiration to take you from chaos to calm Each episode will be no more than 15 minutes long and I’ll be sharing advice to help organisations and teams …
New podcast! Redefining Communications with Jenni Field Read More »
A few weeks ago I spent a day at a diversity and inclusion workshop. It was through my work with the CIPR and it was a great opportunity to reflect both as an individual and as an industry. In the last 18 months, I have invested more time to learn about diversity and inclusion. I’ve …
I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic for everyone in business as we navigate the changes in the workplace due to the COVID19 pandemic. For many, the conversation is around hybrid working, but you’ll know from my earlier blogs that I believe …
“You need to get comfortable with ambiguity” was what my old boss told me. I really struggled with this, partly because the ambiguity was everywhere, and nothing seemed to make sense: from the strategic narrative to the organisational structure. Since I had this conversation I have read and researched more into how we work as …
Ambiguity, resilience, and the Stockdale Paradox Read More »
I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic for everyone in business as we navigate the changes in the workplace due to the COVID19 pandemic. For many, the conversation is around hybrid working, but you’ll know from my earlier blogs that I believe …
Jenni was recently the keynote speaker at the PRSA Employee Communications conference. The theme of the event was communicating with intention and Jenni shared her thoughts and advice on how we can go from panic to purpose in a post-pandemic world. Jenni shared six key things with the attendees and has created this video to explain …
Remote Work I’ve just been reading the book Remote Work by Chris Dyer and Kim Shepherd. We share the same publishers and Chris and I hosted an online event together earlier this year. Chris is the founder and CEO of PeopleG2, where he manages 30 full-time remote employees and 3,000 independent contractors. I loved his …
Inspiring Goodies – Remote Work, Ted Lasso and Sideways Read More »
I’m always reading or listening to something and so far this year there are five books that have really influenced my thinking. If you’re looking for something to read over the summer, here is a little overview of what I have enjoyed about them so you can get some inspiration for your bookshelf! Happy Sexy …
Last week I shared a podcast clip from The Diary of a CEO. It’s hosted by Stephen Bartlett and in this episode, he interviews retail consultant and broadcaster, Mary Portas. The clip I shared (25.30) is the part of the conversation where they discuss remote work and the importance of the office – I agree …
In this article for Companies Digest, Jenni shares her insights into the communication trends leaders need to address in 2021. “It’s a well-known phenomenon that a crisis will always escalate an existing trend. During the COVID-19 pandemic, we saw some key communication issues that were already bubbling away, rise to the top of the agenda …
The five biggest trends in business communication and what it means for leaders today Read More »
LifeArc is an independent medical research charity helping turn promising early science into products that improve patients’ lives. At the start of 2021, the charity wanted to communicate its strategy and launch four new goals to all employees. We have worked with the LifeArc Corporate Affairs team over several years. Our role has been to …
Setting our direction – a virtual event for LifeArc Read More »
It’s going to take us 25 years to reap the true benefits of flexible working… that’s if the industrial revolution is anything to go by. During my camping holiday in Cornwall I finished reading Rebel Ideas by Matthew Syed and I cannot recommend it enough. I have highlighted so much of the book but a …
In this Internal Comms Pro: The Podcast episode Jenni talks about the need to define internal communication within your organisation, core challenges, how to fill your professional skill gap, culture and the rhythm of the organisation, why gaining influence is your responsibility, where internal communication is headed, and how to be prepared. “Internal communication is …
“The must-have book for every internal communicator in 2021” Read More »
In this podcast episode for CommsHero, Jenni talks about her book Influential Internal Communication and The Field Model™, which is outlined in the book. She shares her journey whilst doing research, writing, publishing, and promoting. Jenni talks about the two parts to the book: foundations (including The Field Model™) and applying this model in practice. …
Foundations of The Field Model™ and applying it in practice Read More »
Redefining Communications has recently signed up to support the Better Business Act, which calls for every company in the UK to align the interest of their shareholders with those of wider society and environment. It was launched in Westminster in April 2021, with business leaders, coalition supporters, MPs and peers campaigning to change the law. …
Why we’ve signed up to support the Better Business Act Read More »
This article is a snippet from the Inspiring Workplaces eBook, which is packed with lots of suggestions from the top 101 influencers. Jenni was asked to contribute and she talks about the fact that hybrid isn’t new; people have been working flexibly for years and there are millions of workers who serve on the frontline …
How to return to the workplace (or not) – in a post-COVID world Read More »
In this article for CIPR International about finding calm in a global crisis, Jenni discusses The Field Model™ and the impact of globalisation on organisations. “Internal communication has never been more important. In a year when we’ve been forced to change how we’ve worked for decades, the need to connect and engage a workforce in …
In this interview with The SiteVisibility Internet Marketing Podcast – one of the UK’s most popular internet marketing podcasts – Jenni shares the common symptoms of businesses that are suffering from deep-rooted internal communication issues and how we should go about solving them. Jenni also talks about her book, Influential Internal Communication. Listen now
In this article for Insights for Professionals, Jenni discusses how leadership is more than being able to delegate. Without effective communication, a leader’s team can quickly descend into chaos and disorder: “The defining trait for leaders shouldn’t be their ability to transform – doing what you do well, focusing on the basics and becoming an …
Six leadership skills to master for better internal communication Read More »
Jenni hosts this discussion on CIPR’s quarterly Engage podcast. Jenni explores the different definitions of hybrid working and highlights the influence of organisational culture in adapting to working life in a post-lockdown world. She is joined by: Kate Shaw – Senior Internal Comms Manager for Nationwide Building Society Martin Flegg – Chair of Inside CIPR committee Sofia Cann – Head of Marketing …
Throughout March and April, we carried out some research into the role of line managers in organisations. This is for line managers to tell us more about their roles, their capabilities, and the support they must have to do their job. We want to know more about their purpose, how they communicate with their team, …
May is National Walking Month in the UK. When I was speaking at the Global Women in PR Inside Stories event recently, I talked about the rise of audio and how its popularity is due largely to the fact you can listen while you walk, drive, run or clean. During the hour session I shared …
How to beat Zoom fatigue and harness the power of audio Read More »
Back in 2019 Ben Reynolds, Managing Director of Gallagher’s Employee Experience and Communication division, engaged Jenni to implement The Field Model™ and explore the reality of the culture and communication inside the organisation. Understand, diagnose and fix The company wanted to address the symptoms they were seeing, such as stress and poor staff retention, and …
Out in the Field – Gallagher Employee Experience and Communication Read More »
In February I wrote about hybrid working and asked if the term is a red herring for leaders. In the blog I said: “So rather than getting caught up in the latest buzzword of hybrid organisations, can we focus instead on the need for flexibility. Flexibility that reflects the reality of life today. A way …
Organisations are complex. People are complex. It takes time and some difficult conversations to find calm amongst the chaos. This article – Keep calm: fix organisational chaos, streamline communication and drive engagement – was written by Jenni Field for Catalyst, the publication of the International Association of Business Communicators (IABC). Jenni talks about how chaos …
Keep calm: fix organisational chaos, streamline communication and drive engagement Read More »
In this blog, which was originally featured in Influence, I talk about being mindful of interpretation. A few years ago, I was at lunch with a coach and we were chatting about experiences and interpretation of events. They used this example: If someone stands outside this restaurant with a clipboard and asks you questions about …
There is my truth, there is your truth, and there is fact Read More »
In this article, Jenni Field talks to The Institute of Leadership & Management to discuss her thoughts on how great internal communication can help leaders to fine-tune their collaborative reflexes amongst teams. She talks about how leaders in recovery mode need to look at the underlying rhythm of their organisation: “Examine the tempo of how …
What’s inspired me in the last month? Here are three things you can listen to (podcast episode and a book) and read (book and report)! Sharing insights on my podcastIn the final episode of series two of my podcast (Calm Edged Rebels) the three of us discuss those who inspire us. We talk about celebrities, …
Inspiring Goodies: the people who inspire me, five seconds and leaders with purpose Read More »
This week my first book is being published. The idea of writing the book started in May 2019 and with encouragement from those around me it became a reality in August 2019 when publishers Kogan Page supported the idea and concept of what was originally called Take your organisation from chaos to calm – and …
Influential Internal Communication – book launch Read More »
For an event organiser, “online” and “virtual” have been the industry buzzwords over the last year. Here Sarah Weston, who is part of the Redefining Communications collective, talks about what makes an online event a success. Hosting a virtual event requires the same thought and attention to detail as an in-person event. It is important …
From the start of the day I was hooked. It was an event that had speakers I was connected with on social channels, but hadn’t met – and this was just some, as the majority were people I wasn’t connected with. There were attendees from all over the world who I didn’t know and yet …
Last week I completed the MHFA England course and I’m now a certified mental health first aider. I took part in the course because I coach and mentor individuals and I run workshops on mental resilience. All of this has links to mental health and I wanted to be equipped to help. I have learnt …
In this blog, (original version featured in Influence), I talk about the changes in the workplace and the overuse of the word hybrid. I was prompted to write it after a recent Clubhouse chat I was co-moderating, where we talked about the leadership skills needed in a hybrid world. Since the pandemic hit there has been …
Is the focus on hybrid working a red herring for leaders? Read More »
How often do you say you’re going to do something and then put it on the backburner? Here, Chloe Michel, marketing specialist, and part of the Redefining Communications collective discusses the say-do gap and what we can do to narrow it. With so many deadlines, conflicting demands and constantly changing circumstances, the say-do gap – …
As a mental resilience trainer, John Humphreys’ goal is to help people learn the art of resilience. John is part of the Redefining Communications collective and, in this long read, he answers some frequently asked questions related to mental resilience. What is mental resilience? Firstly, let’s look at the dictionary definitions of both words: Mental …
At the end of last year, I asked my community across LinkedIn and Twitter what they thought the trends were going to be for business and communications in 2021. I asked people from across the globe and I also reached out to my contacts in the USA to find out what their specific views were. …
Why being more specific in 2021 is essential for organisations Read More »
What a year it’s been! As I write this I’m sitting in my office, surrounded by boxes and debating putting on gloves as it’s so cold. I should say that the boxes are here because we are on the move and I will leave what has been my office for the last three years – …
People often say we need to stop, slow down, take more time to think about what we’re doing and reflect on the bigger picture. Quite often that just isn’t possible; and in a global pandemic, it’s certainly a luxury many teams haven’t had. Over the summer months the role of leadership came up again and …
The Bionic Business report from simplycommunicate provides insight into the way organisations need to change to adapt to a hybrid working environment in the wake of the COVID-19 pandemic. The report outlines three key characteristics of what a bionic organisation is: They go beyond simple empathy, and everyone is united behind a common purpose so …
The skills we need to take us into the next era of comms and engagement Read More »
I’ve been doing a lot of research recently into mental resilience, reading about the increasing burnout, stress and loneliness we’re experiencing; the sense of being overwhelmed and difficulty in separating our work life from home life. Much of this, of course, has been exacerbated by the COVID-19 pandemic and the fact that many of us …
Spotting burnout: seven ways to solve your stress cycle Read More »
The phrase “Hybrid working” isn’t new but it’s being used more and more. Most of us will understand it to mean a blend of working from home and the office, with greater flexibility than we had pre-Covid. It sounds reasonable enough, but what are the realities of this new way of working? What do leaders …
Hybrid working – what people are really thinking Read More »
The word pivot became the word of my social media feeds in the first 4 weeks of lockdown. It’s a word I have seen many business owners use to describe their need to change the direction of the business or alter the course they were going on. There was huge pressure to do this quickly …
There are six pieces of advice that I always give when it comes to leadership and influence. During the MemCom Conference June 2020, I chatted through all six with examples from real experiences as well as books and podcasts to check out: Be genuine This isn’t about being authentic, it’s about being genuinely you. To …
The role of the communicator in influence and leadership Read More »
Edelman’s Trust Barometer has been running for 20 years. With over 34,000 respondents across 28 markets, it’s a trusted source and snapshot into trust in business, government, NGOs and media. Many of us working in communications have the annual launch date of this report marked in our diaries because we use these findings to inform …
Edelman’s Trust Barometer 2020: is ethics on your radar? Read More »
This year I’m writing a book to help organisations understand how better communication can make things less chaotic. As I work with clients, and research, there are things coming up that I’ll share in quick blog posts – the ambiguity/autonomy challenge if the first one. Anyone I work with knows that I talk a lot …
This year I have signed a publishing contract with Kogan Page to write a book about how to take your organisation from chaos to calm. Over the course of the next nine months some of my blogs will feature the thinking for the book. As I’m reading and watching more than ever, themes and ideas …
Mental well-being is a topic that more and more people are talking about as our society continues to evolve at pace with pressures from all angles to keep up with expectations. For those in PR it is something that comes up more and more because of the endemic always on expectation, 24-7 media, and increasing …
Mental health – the topic we love to talk about but hate to deal with Read More »
I have read many books about leadership, teams and motivation. Alongside these there are many books about change and the impact it has on an organisation. Whenever I’m looking at the role of leadership in comparison to managing, I’m seeing the same thing and I’m beginning to think we have created one of the biggest …
Last month I started watching New Amsterdam on Amazon Prime. For those unfamiliar it’s about a guy taking over a hospital in the USA and anything like this will always get me interested because I’m keen to see how new leaders make a difference. Yes I know this is fiction but I absolutely love the …
Over the years the importance of purpose, both individually and for an organisation, has risen on the agenda. There are books and TED talks that date back 10 years (at least) about understanding the why behind what we do and telling us that purpose is important for organisational culture. Having spoken to several business leaders …
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