Category: Leadership support

How do I know if leadership is right for me?

Leadership isn’t for everyone. And, in my view, we don’t talk about this enough. It’s often something people feel they should strive for, and discussed ...
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Creative internal communication campaigns

Effective communication in leaders: Why you cannot lead without it

Why effective communication in leaders is essential It’s crucial that leaders are able to articulate where they/their organisation are going if they want people to ...
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Accountability in leadership

Why leaders struggle with accountability: Navigating challenges and solutions

If we are to lead, we have to be accountable. Yet so many leaders still find it extremely hard. It’s a topic that comes up ...
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Why we need to stop confusing employee engagement and internal communication

The importance of organisational purpose

Are you clear on your organisation’s purpose? Are you communicating it well? And are you embodying it with your actions and decisions? Chances are if ...
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Overcoming fear and building trust inside your organisation

Overcoming fear and building trust inside your organisation

Nothing creates chaos inside an organisation faster than fear. If not handled correctly, fear of the unknown and fear of change can become breeding grounds ...
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“You cannot lead if you cannot communicate” – the importance of clear communication by leaders

In this LinkedIn Audio Live, I talk to Nicola Rylett-Jones, Human Accountability Leader and Executive Coach, about the importance of clear communication by leaders. We ...
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Wooden figure standing on the box for show influence and empowerment. Concept of business leadership for leader team, successful competition winner and Leader with influence

What’s your leadership style?

In almost every organisation we work with, leadership emerges as an issue. Failing to get to grips with how you lead, and the subsequent impact ...
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How to focus to achieve your goals

How busy are you today? Chances are your instinctive answer will be “very” – a long to-do list and nowhere near enough time to do ...
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How do you create an employer brand?

There are lots of phrases and concepts linked to employees and their relationship with organisations so it’s worth defining each of these before we go ...
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How to improve your employee engagement scores

Disengagement is distrust. So, if your scores need some improvement, this is always where we start. Distrust is one of the five root causes of ...
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Five ways to build mentally resilient teams

Build mentally resilient teams Building mental resilience is as important for teams as it is for individuals. It’s often helpful to cultivate teams that are ...
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How to run more effective meetings

Meetings are a big part of working life for those working in offices, hybrid or remote. They might be online, in-person, or a mixture. Sometimes ...
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Six keys to impactful communication

There is theory behind good communication and whenever you’re looking at making changes either to your individual style or the overall corporate internal communication, there ...
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Staying focused at work

How to focus yourself and be productive

We talk a lot about using communication to improve relationships at work and managing your time and attention is a big part of that. After ...
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Neurodiverse brain

Embracing neurodiversity to build stronger work relationships

Back in May, I spent a couple of days at the Simply IC conference in London, soaking in knowledge and sharing my own insights as ...
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Comms Reboot is coming to London in 2024!

On Saturday 19 October 2024 Comms Reboot, the communication unconference, will be heading to London.
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Remotely Interested? reloaded

Remotely interested? … reloaded for 2023

The research is complete and we can’t wait to share the findings! Four years ago, we completed research into the success of internal communication with ...
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Computer screen with people on it, in front of a globe like structure with faces on

5 tips to build stronger global teams

In this week’s podcast episode of Redefining Communications with Jenni Field, we spoke to Sarah Black, a Redefining Communications collective partner, who works as a ...
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Two shadowed figures in an office background

Mastering difficult conversations

Louisa Clarke is part of the Redefining Communications collective team and a verbal communication expert. She specialises in working with values-led organisations, giving clients the ...
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University of Florida logo

Jenni Field joins University of Florida’s Internal Communication Research Hub thought-leadership programme

Our founder, Jenni Field, has joined 30 distinguished communication professionals from around the globe as a thought-leader for the University of Florida’s Internal Communication Research ...
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Change coach, Jo Twiselton presenting in front of a screen

Why every leader needs a coach through organisational change

Jo Twiselton is a change coach and consultant, who helps to minimise organisation disruption in times of change, create clarity, and build a positive experience ...
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A circle of matches where the tips are all pointing towards each other. One match is lit and looks like it could light all others.

Crises, chaos and calm – maintaining untarnished reputations

Eva Maclaine is a communications strategy, reputation and change management specialist and a member of our collective. An expert in managing change and cross-cultural teams, ...
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10 minutes with Jenni Field

How to communicate in periods of instability

In this episode of 10 minutes with, Amanda Coleman talks to Jenni about what’s important for organisations and leaders when moving from chaos to calm, ...
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Woman waving happily goodbye to former co-workers

Four tips to ensure a smooth separation

Anyone involved in the recruitment process knows it takes a lot of time and effort to find the right candidates and onboard them effectively. Not ...
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Wooden figure standing on the box for show influence and empowerment. Concept of business leadership for leader team, successful competition winner and Leader with influence

How can you influence leaders?

For many this is the ultimate question. And it’s a topic I’ve spoken about at events in London and internationally in recent months. Whatever your ...
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AVID written in blocks

What is the AVID framework?

In our work with teams around the world, we often discuss the different ways you can approach stakeholders internally to engage them about the importance ...
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New Collective team members

Collective team growth in the UK and US

Last June, we announced that our collective team had grown to 18 people. Another year on, and we are delighted to welcome four new people ...
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Employee Experience-Model

What are the stages of the employee lifecycle?

The employee lifecycle typically consists of six stages: attraction, recruitment, onboarding, development, retention, and separation. Each stage presents its own challenges and opportunities, so it’s ...
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A view from the top podcast with Adrian Copley

How to get business outcomes for clients

In this episode of A View From The Top, Adrian Cropley talks to Jenni about her career trajectory from communication officer to business entrepreneur and ...
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Outlines of people in different colours

Does unconscious bias training work? 

We work with clients to help them build a more inclusive workplace – something that should be on the agenda for all organisations. We support ...
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Why employee engagement surveys are measuring the wrong thing

I’ve previously talked about the issue of focusing on employee engagement and how this has been a distraction for leaders and communicators. The phrases “employee ...
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Color horizontal shot of two hands holding a caliper and measuring the word "culture".

Measuring culture in organisations

We’ve all heard the stories of free food at Twitter and pool tables at Google. As someone who has worked in the technology industry for ...
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Why are we all so stubborn to change?

In this podcast episode of Comms In A Nutshell by Oak Engage, Jenni talks empowering and supporting change, what processes to use, and how managers ...
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Labotatory science experiment concept, ai generated

What’s the antidote to fixing tricky issues in your organisation?

In Influential Internal Communication, I talk about how communication can be the antidote to the difficult issues causing chaos in an organisation or team. The ...
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Icon Episode 5

Streamline your corporate communication to drive efficiency and engagement

In this podcast episode of ICON by Sparrow Connected, Jenni speaks to Julie Ford, Sparrow Connected Head of Content, as together they challenge conventional thinking about internal ...
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Remotely interested research 2023

New research: are you remotely interested?

Four years ago, we did some research into remote and non-desk based workers. The research resulted in the Remotely interested? report. Working with SocialOptic, we ...
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Why communication is the antidote to organisational chaos

As leaders, we’re often tackling a range of organisational issues, including: lack of accountability, toxic culture, team friction, a disengaged workforce, or people blocking change. ...
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Portrait of Two Creative Colleagues Using Laptop to Discuss Work Project at Office

Three ways to improve your relationships at work

We’ve recently been watching the latest docu-series of Couples Therapy, which follows four couples over six months of weekly treatment. It’s addictive and the fascinating ...
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The dynamics of trust in the workplace

The human. The communicator. The leader. These are three roles that all require a level of trust. We need to trust the people we have ...
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4 or 5 day work week symbol. Turned the cube and changed words '5 day work week' to '4 day work week'. Beautiful orange background. Copy space. Business and 4 or 5 day work week concept.

Why a four-day work week isn’t the answer

Flexible working has been on the rise for a while now, and with good reason. Allowing employees to tailor their work schedules to fit their ...
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Deep Listening podcast with Oliver Trimboli

How to listen to what boards and executives value in internal communications

In this podcast episode of Deep Listening by Oscar Trimboli, Jenni talks about listening infrastructures and processes, how to use surveys purposefully, and how to ...
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The abstract concept of teamwork, partnership, merger, alliance. Many multi-colored lines merge into a single arrow. Flat vector illustration isolated in white background.

Five steps that can reunite a leadership team

As a leader have you ever been in a meeting where someone says, “Are we all on the same page?” And everyone nods obediently, only ...
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a diverse group of people of different professions

Effective internal communication for frontline workers in a post pandemic world 

In many cases, frontline workers were hit hardest by the COVID-19 pandemic. They may have experienced job loss or furlough, or communication issues while businesses ...
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Young Asian businesswoman work at home and virtual video conference meeting with colleagues business people, online working, video call

Have we forgotten how to be in work relationships?

In this article for Forbes Business Council, Jenni Field shares three things you can do today if you’re starting to see symptoms of your teams ...
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HR Director article Jenni Field

What does it take to lead in an agile organisation? 

In this article for HR Director, Jenni discusses what it takes to lead in an agile organisation. She shares the trademarks of agile organisations and ...
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Trends in communications and leadership 2023

Avoiding the hurry habit – trends and why you need to slow down in 2023

It’s that time of year when we all talk about the latest trends in communication and business, what to expect from the year ahead and ...
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Improving relationship leaders comms team

How to improve the relationship between leaders and the communication function

Getting the relationship right between leadership teams and the communication function is critical. When cracks start to appear and communication lacks clarity and focus, chaos ...
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No leader is an island Forbes

No leader is an island: why it’s important to find unity as a leadership team

In this article for Forbes, Jenni Field talks about leadership, why no great leader operates alone, and what happens when a leadership team isn’t aligned. ...
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It's not disengagement it's distrust

It’s not disengagement, it’s distrust

Earlier this year I read The Speed of Trust: the one thing that changes everything by Stephen M. R. Covey after a client asked me ...
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Building relationships with leaders

Do you have a seat at the leadership table? As a communicator, do you need one? In this webinar for ICology Presents, I talk about ...
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Fresh perspectives and creative ideas to improve communication

“Why are there no CEOs here?” This was one of the first questions that was asked as we kicked off our communications unconference – Comms ...
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The themes we discussed at Comms Reboot 2022

Thank you to everyone who joined us for Comms Reboot. What a fantastic day, full of energy and enlightening conversations; described by one attendee as ...
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Spotlight on organisational productivity

In this 15-minute interview, Jenni Field talks to communications expert, Aniisu K Verghese PhD, about the influence internal communication has on organisational productivity. Does technology ...
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How can we get people to step up, take responsibility and get shit done?

This is a great question. And at the heart of the answer is the need to understand a bit more about motivation.  There are lots ...
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Measuring internal communications effectiveness

Measuring the effectiveness of internal communication

In this exclusive to subscribers article for Kogan Page, Jenni Field looks at how to get started when it comes to measuring the effectiveness of ...
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Fundamentals of internal communications part one

The fundamentals of internal communications

The Communications Network is a US-based community that connects leaders from influential foundations, nonprofits and social sector consultancies worldwide, so it was great to be ...
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Matrix organisation communicate clearly

How to communicate effectively within a heavily matrixed global organisation

Communicating effectively in a matrix structure is always going to be complex and challenging. A matrix structure is where someone reports to multiple people. This ...
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Trust credibility building trust

How long does it take to rebuild trust?

That’s the question I was asked by one of my clients recently. It was interesting as I’ve been reading more widely about trust and credibility ...
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Pay attention follow the rules

How do you get staff to pay attention and follow the rules?

When I was asked this as part of our Reality Check research into the issues affecting organisations, this question made me chuckle! To answer, we ...
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Difficult conversation

How can I help my leaders tackle difficult conversations?

Some leaders actively avoid having difficult conversations, while others positively embrace them. Personally, I’m in the latter group, since I think real change can only ...
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Alignment to change

Focus on alignment before implementing change

In this article for Catalyst, the official publication of the IABC, Jenni Field talks about the three key elements of successful change: “When it comes ...
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Successful business

Five things I’ve learnt about running a successful business

This is a special month for me and the Redefining Communications collective, as we celebrate five years since we launched! A lot has happened since ...
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Leadership blockers to change

How do we communicate and bring senior team leaders along on a journey of change?

Organisational change is something we frequently support clients with and we’re often asked about how best to communicate change effectively and bring people along on ...
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Communicating change

Tried-and-tested frameworks for communicating organisational change

We talk a lot about organisational change with our clients. The Field Model™ is designed to help you go from chaos to calm and as ...
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Great Resignation Culture

Checking in with your culture and why the Great Resignation isn’t all bad

The Great Resignation has put an even bigger emphasis on the importance of company culture in recruitment and retention. In this article published by Kogan Page ...
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Inspiring Goodies – reframing leadership, changing habits and finding quiet

The last few months have been focused on reading and professional development for me. I knew the start of the year would be one centred ...
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Solving organisational and leadership chaos

Ask me anything: solving communication, leadership and organisational chaos

As part of our Reality check research into the issues and chaos affecting their organisations and teams, we gave respondents the opportunity to ask us ...
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Chaos and disruption in organisations

Reality check – what’s really causing chaos in organisations?

We help clients work out the root cause behind issues that are impacting efficiency and employee engagement. This can often be big-ticket items like mergers ...
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team friction book pairing

The perfect book pairing for fixing team friction in organisations

There are lots of themes that come up time and again with our work with clients. When it comes to chaos in organisations, team friction ...
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Influential communicator

Four steps to becoming an influential communicator

In this article for Poppulo communications expert, Jenni Field, talks about how she describes influence when it comes to internal communication and becoming an influential ...
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Manifesto for strategic alignment

How a manifesto can help achieve alignment with your strategic narrative

A few years ago I was at an employee engagement conference listening to various internal communicators sharing their case studies. One of them was from ...
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Redefining Comms RASCI

How RASCI can help you gain clarity and calm

Whenever I work with leaders going through The Field Model™ or helping communication teams get their strategy in place, I often use the RASCI framework. ...
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How to solve team friction

How to avoid team friction – from poles apart to pulling together

“We have to allow ourselves to be prepared to be convinced by opposing arguments. We must revisit conclusions as we receive new and relevant information, ...
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Leading remote teams and communication

Cracking the challenges of leading from a distance

We’re very pleased to announce a collaboration with Lee Sheldon at Mastering Multi-Units on his new Leading Remote Teams programme available for teams of up ...
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Don't shoot the messenger podcast

How to build a cohesive and diverse culture that’s fit for purpose

In this episode of Don’t Shoot the Messenger, Vicki Marinker talks to Jenni about corporate culture, the challenges facing the physical workplace and how to ...
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Master internal communication

How to master internal communication when you’re not a communications professional

Working in communication seems to have been a calling for me from a young age. I took communication, English and business studies for A Level ...
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The Field Report launches on Amazon

We always like to send clients, associates and people who have supported us a gift at the end of every year. This year the Redefining ...
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Calm Edged Rebels podcast

Calm Edged Rebels – communications podcast

Calm Edged Rebels is an award-winning podcast that Jenni co-hosts with her good friends Trudy Lewis and Advita Patel. The three of them discuss everything ...
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Five myths about hybrid working

I recently co-hosted a webinar with best-selling author of Remote Work, Chris Dyer, to explore the pitfalls and assumptions around hybrid working – one of ...
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Organisational transformation

The seven essential elements of organisational transformation

Every day leaders are constantly dealing with challenges, change and an inevitable degree of daily firefighting. Striving to focus on the longer-term goals to survive, ...
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HR Director article Jenni Field

Hybrid or herring?

In this article for HR Director, Jenni discusses hybrid working. All our focus and effort is being channelled into defining the hybrid workforce. But is ...
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Culture webinar

Webinar: How to future-proof your culture for the new world of work

The global pandemic has given us a rare opportunity to redefine work and society. But as we navigate these changes we must pay close attention ...
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What’s the best way to diagnose issues in your organisation?

I think it’s fair to say that internal communications professionals are more likely to count themselves as words people rather than numbers people. However, accessing ...
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Newcastle upon Tyne NELEP

Supporting growth with ongoing communication consultancy and workshops

Redefining Communications first began working with The North East Local Enterprise Partnership (North East LEP) in 2019. The North East LEP is a public, private ...
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Podcast Redefining Comms with Jenni Field

New podcast! Redefining Communications with Jenni Field

Many of you will know I already co-host the Calm Edged Rebels podcast, but I’m taking the plunge and I’ve launched my own podcast: Redefining Communications with ...
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diversity and inclusion

Diversity and inclusion: why we need to invest in ourselves and take action to drive change

A few weeks ago I spent a day at a diversity and inclusion workshop. It was through my work with the CIPR and it was ...
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Culture shock – why we need to be more intentional when communicating organisational culture

I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic for everyone in business as ...
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Mental resilience water flowing around rock

Ambiguity, resilience, and the Stockdale Paradox

“You need to get comfortable with ambiguity” was what my old boss told me. I really struggled with this, partly because the ambiguity was everywhere, ...
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Culture shock – why we need to be more intentional when communicating organisational culture

I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic for everyone in business as ...
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Jenni presenting subscribe to our community

From panic to purpose in a post-pandemic world

Jenni was recently the keynote speaker at the PRSA Employee Communications conference. The theme of the event was communicating with intention and Jenni shared her thoughts ...
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Inspiring Goodies – Remote Work, Ted Lasso and Sideways

Remote Work I’ve just been reading the book Remote Work by Chris Dyer and Kim Shepherd. We share the same publishers and Chris and I ...
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recommended reading

Five books to inspire you this summer

I’m always reading or listening to something and so far this year there are five books that have really influenced my thinking. If you’re looking ...
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Working from home reduces productivity by 20%

Last week I shared a podcast clip from The Diary of a CEO. It’s hosted by Stephen Bartlett and in this episode, he interviews retail ...
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communication trends

The five biggest trends in business communication and what it means for leaders today

In this article for Companies Digest, Jenni shares her insights into the communication trends leaders need to address in 2021. “It’s a well-known phenomenon that ...
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Virtual event

Setting our direction – a virtual event for LifeArc

LifeArc is an independent medical research charity helping turn promising early science into products that improve patients’ lives. At the start of 2021, the charity ...
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The pandemic revolution

The pandemic revolution

It’s going to take us 25 years to reap the true benefits of flexible working… that’s if the industrial revolution is anything to go by. ...
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“The must-have book for every internal communicator in 2021”

In this Internal Comms Pro: The Podcast episode Jenni talks about the need to define internal communication within your organisation, core challenges, how to fill ...
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Foundations of The Field Model™ and applying it in practice

In this podcast episode for CommsHero, Jenni talks about her book Influential Internal Communication and The Field Model™, which is outlined in the book. She ...
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Better Business Act

Why we’ve signed up to support the Better Business Act

Redefining Communications has recently signed up to support the Better Business Act, which calls for every company in the UK to align the interest of ...
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Join our community

Subscribe to join our community and we’ll be in touch with helpful advice and updates about how we can take your organisation from chaos to calm. Our community gets invited to a quarterly 90-minute Ask Me Anything online session with Jenni Field, as well as early access to events, discounts and research.

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