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Jenni Field joins University of Florida’s Internal Communication Research Hub thought-leadership programme

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Our founder, Jenni Field, has joined 30 distinguished communication professionals from around the globe as a thought-leader for the University of Florida’s Internal Communication Research Hub. The pandemic flipped the script on how we communicate within organisations. Suddenly, internal communication wasn’t just a “nice-to-have” but a crucial lifeline to keep the wheels turning smoothly, staff …

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Why communication is the antidote to organisational chaos

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As leaders, we’re often tackling a range of organisational issues, including: lack of accountability, toxic culture, team friction, a disengaged workforce, or people blocking change. It’s creates a sense of confusion and it comes down to one main thing… communication. In this article for Forbes Business Council, Jenni shares six common organisational issues and the ways …

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Young Asian businesswoman work at home and virtual video conference meeting with colleagues business people, online working, video call

Have we forgotten how to be in work relationships?

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In this article for Forbes Business Council, Jenni Field shares three things you can do today if you’re starting to see symptoms of your teams not working well together and relationships suffering. There’s been a lot of discussion about working from home. The benefit of less commuting time is one of the main reasons people prefer it, …

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HR Director article Jenni Field

What does it take to lead in an agile organisation? 

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In this article for HR Director, Jenni discusses what it takes to lead in an agile organisation. She shares the trademarks of agile organisations and why operating in an agile environment isn’t easy. The article also covers the three key leadership traits essential to being agile: adaptability, humour, and a sense of hopeful equanimity. First …

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Employee experience and communication

Making internal communication the backbone of your employee experience journey

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In this article for IABC’s publication, Catalyst, our employee experience strategist, Lucy Kemp discusses why making internal communication the backbone of your employee experience journey is the only way to go. Lucy talks about how careers have changed, where internal communication fits in on the employee journey, and she also shares a real-life example that …

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No leader is an island Forbes

No leader is an island: why it’s important to find unity as a leadership team

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In this article for Forbes, Jenni Field talks about leadership, why no great leader operates alone, and what happens when a leadership team isn’t aligned. “For organizations to succeed, leaders must work together with others. Whether that’s as a leadership team or through the organization, a leader’s ability to work with others, trust others and …

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Why we need to stop confusing employee engagement and internal communication

Why we need to stop confusing employee engagement and internal communication

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In this article for Forbes, Jenni Field asks whether leaders have been so focused on employee engagement that it’s become an unhelpful diversion for the internal communication function. Jenni picks up on a theme that she’s increasingly seeing – the confusion between employee engagement and internal communication. The article looks at the difference between internal …

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Measuring internal communications effectiveness

Measuring the effectiveness of internal communication

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In this exclusive to subscribers article for Kogan Page, Jenni Field looks at how to get started when it comes to measuring the effectiveness of internal communication and how to translate your data into business results. We want to be more collaborative. We want to align people to strategy. We want engaged and motivated teams. …

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Alignment to change

Focus on alignment before implementing change

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In this article for Catalyst, the official publication of the IABC, Jenni Field talks about the three key elements of successful change: “When it comes to understanding change and how to really shift and transform organizations, we must focus on people, relationships and alignment.” Jenni believes that alignment is the most important factor in successful …

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Jenni Field keynote speaker

Driving people forward with influential internal communication

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In this article for Staffbase, Jenni Field talks to Robert Grover following her keynote speech at VOICES London 2022. Jenni discussed the changing state of the comms industry and its current trends. Afterwards, she sat down to talk more about the role influential internal communication must play in times of transformation and the need for today’s …

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The golden thread EDGE Journal ILM

Why communication is the golden thread

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In this article for EDGE Journal, from, The Institute of Leadership & Management, Jenni Field talks about why becoming an influential internal communicator should be a strategic imperative for leaders: “Investing in internal communication is a must for every organisation no matter the size… internal communication needs to be on the radar of all CEOs, …

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Great Resignation Culture

Checking in with your culture and why the Great Resignation isn’t all bad

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The Great Resignation has put an even bigger emphasis on the importance of company culture in recruitment and retention. In this article published by Kogan Page on its Trending page, Jenni Field talks about the Great Resignation and how it really isn’t something to fear. “The global pandemic has changed a lot for many around the …

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organisational growth

Growth is great… so why does it feel so difficult?

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In this article for Strategic, Jenni Field talks about growth, how chaos can occur during periods of organisational growth and how to overcome the challenges. The article includes some practical tips for improving your communication and team relationships when navigating periods of organisational growth. “With rapid growth – whatever the size of the organisation – …

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Influential communicator

Four steps to becoming an influential communicator

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In this article for Poppulo communications expert, Jenni Field, talks about how she describes influence when it comes to internal communication and becoming an influential communicator: “I believe that having influence is not just related to internal communication professionals, but to everyone in an organisation. We all need a certain amount of influence at work …

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crisis communication

Keeping communication channels open in times of crisis

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This article from HR magazine talks about how COVID-19 has been an “exercise in effective internal communication” and looks at what we’ve learnt that we can take forward to prepare for future crises. Jenni Field provides advice alongside other communication experts. She talks about the importance of focusing on what we want people to feel …

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Ragan blog mastering internal communication

How to master internal communication when you’re not a comms pro

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In this article, published by Ragan, global internal communication specialist, Jenni Field talks about how, regardless of your training, education or background, you can make a positive difference to your team’s messaging and internal communication. Jenni shares some insights for non-communication professionals and those looking to establish an internal communication strategy for the first time. …

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Frontline workers blog for Blink Jenni Field

Frontline workers – protecting the “third space”

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In this blog for Blink, global communication expert, Jenni Field shares her advice for improving communication with frontline workers. “We must reach this audience in a way that doesn’t invade the “third space” – places frontline workers convene. We often put intrusive screens or newsletters in the third space, when it should be a place …

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HR Director article Jenni Field

Hybrid or herring?

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In this article for HR Director, Jenni discusses hybrid working. All our focus and effort is being channelled into defining the hybrid workforce. But is hybrid the latest buzzword in a long line of corporate jargon that essentially stops us from moving forward? First published in theHRDIRECTOR, October, 2021. Reproduced with permission. “Hybrid working is …

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Culture webinar

Webinar: How to future-proof your culture for the new world of work

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The global pandemic has given us a rare opportunity to redefine work and society. But as we navigate these changes we must pay close attention to the impact on organisational culture, for it is one of the most important differentiators companies possess. You can still download this webinar for Poppulo – How to future-proof your …

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The Field Model™: How internal communicators can create real change in their organisations

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In this blog for Staffbase, Jenni shares how The Field Model™ can be used by internal communicators to understand, diagnose, and fix issues in organisations for the long term. “Though it might seem easier and faster, if you only focus on alleviating symptoms, you won’t be fixing things for the long term. It’s like taking a …

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communication trends

The five biggest trends in business communication and what it means for leaders today

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In this article for Companies Digest, Jenni shares her insights into the communication trends leaders need to address in 2021. “It’s a well-known phenomenon that a crisis will always escalate an existing trend. During the COVID-19 pandemic, we saw some key communication issues that were already bubbling away, rise to the top of the agenda …

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How to return to the workplace (or not) – in a post-COVID world

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This article is a snippet from the Inspiring Workplaces eBook, which is packed with lots of suggestions from the top 101 influencers. Jenni was asked to contribute and she talks about the fact that hybrid isn’t new; people have been working flexibly for years and there are millions of workers who serve on the frontline …

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Global - chaos to calm

Finding calm in a global crisis

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In this article for CIPR International about finding calm in a global crisis, Jenni discusses The Field Model™ and the impact of globalisation on organisations. “Internal communication has never been more important. In a year when we’ve been forced to change how we’ve worked for decades, the need to connect and engage a workforce in …

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Leadership Insights for Professionals

Six leadership skills to master for better internal communication

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In this article for Insights for Professionals, Jenni discusses how leadership is more than being able to delegate. Without effective communication, a leader’s team can quickly descend into chaos and disorder: “The defining trait for leaders shouldn’t be their ability to transform – doing what you do well, focusing on the basics and becoming an …

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Communication and chaos

Keep calm: fix organisational chaos, streamline communication and drive engagement

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Organisations are complex. People are complex. It takes time and some difficult conversations to find calm amongst the chaos. This article – Keep calm: fix organisational chaos, streamline communication and drive engagement – was written by Jenni Field for Catalyst, the publication of the International Association of Business Communicators (IABC). Jenni talks about how chaos …

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There is my truth, there is your truth, and there is fact

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In this blog, which was originally featured in Influence, I talk about being mindful of interpretation. A few years ago, I was at lunch with a coach and we were chatting about experiences and interpretation of events. They used this example: If someone stands outside this restaurant with a clipboard and asks you questions about …

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How to communicate your way from chaos to calm

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In this article, Jenni Field talks to The Institute of Leadership & Management to discuss her thoughts on how great internal communication can help leaders to fine-tune their collaborative reflexes amongst teams. She talks about how leaders in recovery mode need to look at the underlying rhythm of their organisation: “Examine the tempo of how …

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Hybrid working

Is the focus on hybrid working a red herring for leaders?

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In this blog, (original version featured in Influence), I talk about the changes in the workplace and the overuse of the word hybrid. I was prompted to write it after a recent Clubhouse chat I was co-moderating, where we talked about the leadership skills needed in a hybrid world. Since the pandemic hit there has been …

Is the focus on hybrid working a red herring for leaders? Read More »

From chaos to calm: putting people first with internal communications

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STRATEGIC editor-in-chief Orla Clancy enjoyed a virtual coffee with Jenni Field about how she achieves greater productivity by setting boundaries, a work style that she started as an employee and continues as a business owner. Jenni talks about how internal communications is a privileged position, impacting every part of the organisation. Winter 2020, pages 15-17. Jenni shares her …

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The skills we need to take us into the next era of comms and engagement

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The Bionic Business report from simplycommunicate provides insight into the way organisations need to change to adapt to a hybrid working environment in the wake of the COVID-19 pandemic. The report outlines three key characteristics of what a bionic organisation is: This made me think. For years we have seen barriers for internal communicators remain …

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