If we are to lead, we have to be accountable. Yet so many leaders still find it extremely hard. It’s a topic that comes up again and again in my work. When you’re in a senior role and dealing with a barrage of decisions that need to be made, and constantly changing goalposts, it can …
Why leaders struggle with accountability: Navigating challenges and solutions Read More »
Are you clear on your organisation’s purpose? Are you communicating it well? And are you embodying it with your actions and decisions? Chances are if you’re in an HR, PR, communications or marketing role the answer will be yes. But often as a leader it can become easy to make decisions that are not in …
How to lead a remote team effectively? So much has been written about remote working in the last four years, with organisations across the world adapting to new ways of working in the post-COVID era. But there’s one thing that I don’t think we, as leaders, acknowledge enough – leading a remote team is tough. …
In this LinkedIn Audio Live, I talk to Nicola Rylett-Jones, Human Accountability Leader and Executive Coach, about the importance of clear communication by leaders. We discuss why effective communication is so important within an organisation, the key things to consider when trying to get your message across to your audience, and take a look at …
Internal communications trends are always a hot topic for those in the industry and in the last three months there have been lots of reports, research papers and blog posts with suggestions and ideas from technology companies and experts in the profession. It can be hard to know which ones to pay attention to but, …
Internal communications trends for 2024 – and how you can make the most of them Read More »
In almost every organisation we work with, leadership emerges as an issue. Failing to get to grips with how you lead, and the subsequent impact of this on those around you, is a sure-fire route to organisational chaos. As humans, we have an inbuilt need for hierarchy but the challenge lies in making sure those …
Build mentally resilient teams Building mental resilience is as important for teams as it is for individuals. It’s often helpful to cultivate teams that are a close-knit band of people, with shared values and purpose. Anxiety is contagious, so being able to deal with anxiety collectively as a group is important. Here we explain our …
Meetings are a big part of working life for those working in offices, hybrid or remote. They might be online, in-person, or a mixture. Sometimes they are for an hour and other times it can be whole days. For some of our clients, we have observed meetings, facilitated sessions, and offered guidance on how to …
There is theory behind good communication and whenever you’re looking at making changes either to your individual style or the overall corporate internal communication, there are six things to consider for impactful communication: 1 – Focus on the Audience You’re communicating for them, not for you. For that to work, develop a true understanding of …
We talk a lot about using communication to improve relationships at work and managing your time and attention is a big part of that. After I read the book Busy By Tony Crabbe a few years ago, I started to read more about what we need to do to be able to thrive and how …
This week we have launched the findings from our recent Remotely Interested? research. This was a repeat of the survey we carried out in 2019 to find out what deskless workers really need from communication, HR, and leadership. In collaboration with our partners SocialOptic, we surveyed over 350 frontline workers across diverse sectors, including brands …
What do deskless workers really need from communication teams? Read More »
Back in May, I spent a couple of days at the Simply IC conference in London, soaking in knowledge and sharing my own insights as I hosted a session on building better relationships with leaders. One of the sessions I attended was about neurodiversity in the workplace and after popping some notes about it on …
Embracing neurodiversity to build stronger work relationships Read More »
On Saturday 19 October 2024 Comms Reboot, the communication unconference, will be heading to London.
The research is complete and we can’t wait to share the findings! Four years ago, we completed research into the success of internal communication with remote and deskless workers. The research resulted in the Remotely interested? report and working with SocialOptic, we explored why remote workers or non-desk based workers were one of the biggest barriers to …
Our founder, Jenni Field, has joined 30 distinguished communication professionals from around the globe as a thought-leader for the University of Florida’s Internal Communication Research Hub. The pandemic flipped the script on how we communicate within organisations. Suddenly, internal communication wasn’t just a “nice-to-have” but a crucial lifeline to keep the wheels turning smoothly, staff …
In this episode of 10 minutes with, Amanda Coleman talks to Jenni about what’s important for organisations and leaders when moving from chaos to calm, the role that communication plays in periods of instability, and they discuss if chaos always leads to crisis. Jenni also offers her three top tips on how to move from …
In our work with teams around the world, we often discuss the different ways you can approach stakeholders internally to engage them about the importance of great communication. In a conversation with a client in the USA recently, I was reminded of the AVID framework for internal communication. It’s one that I’m aware of but …
Last June, we announced that our collective team had grown to 18 people. Another year on, and we are delighted to welcome four new people to our collective consultancy team. They join us to help us meet client demand, support our international reach, and bring specific coaching and training expertise to organisational challenges. So, a …
I’m excited to share my top takeaways from a recent experience that I had volunteering with Form the Future, an organisation that connects employers with young people. I’ve been speaking to school children about my work in organisational change and coaching and how I got into it, to help them get an insight into potential …
Breaking through the noise: communicating a message that stands out Read More »
We’ve all heard the stories of free food at Twitter and pool tables at Google. As someone who has worked in the technology industry for a long time, I’ve witnessed my own workplaces in Silicon Valley bring in pizzas on a Friday afternoon to be shared with colleagues and family members alike. It was a …
In Influential Internal Communication, I talk about how communication can be the antidote to the difficult issues causing chaos in an organisation or team. The good thing is, we have the antidote, and it can be used any time to halt a downward spiral. Of course, there’s no quick fix, but communication really is the …
What’s the antidote to fixing tricky issues in your organisation? Read More »
In this podcast episode of ICON by Sparrow Connected, Jenni speaks to Julie Ford, Sparrow Connected Head of Content, as together they challenge conventional thinking about internal communication and employee engagement. “Internal communication and employee engagement aren’t the same thing. “When it comes to looking at an engaged workforce and how you can drive engagement, you have …
Streamline your corporate communication to drive efficiency and engagement Read More »
Four years ago, we did some research into remote and non-desk based workers. The research resulted in the Remotely interested? report. Working with SocialOptic, we explored why remote workers or non-desk based workers were cited as one of the biggest barriers to effective internal communication*, and why it wasn’t being made a priority. The findings …
As leaders, we’re often tackling a range of organisational issues, including: lack of accountability, toxic culture, team friction, a disengaged workforce, or people blocking change. It’s creates a sense of confusion and it comes down to one main thing… communication. In this article for Forbes Business Council, Jenni shares six common organisational issues and the ways …
Why communication is the antidote to organisational chaos Read More »
We’ve recently been watching the latest docu-series of Couples Therapy, which follows four couples over six months of weekly treatment. It’s addictive and the fascinating fly on the wall nature gives an insight that we rarely see as the viewer follows couples visiting a New York psychologist and psychoanalyst, Dr Orna Guralnik. What’s critical that …
Three ways to improve your relationships at work Read More »
In this podcast episode of Deep Listening by Oscar Trimboli, Jenni talks about listening infrastructures and processes, how to use surveys purposefully, and how to deal with blockers in organisations. Her advice on why avoiding negativity is a red flag is a must listen “What’s the cost of not listening? Not understanding. That’s such a …
How to listen to what boards and executives value in internal communications Read More »
In many cases, frontline workers were hit hardest by the COVID-19 pandemic. They may have experienced job loss or furlough, or communication issues while businesses worked out how best to manage their workforce. It brought to light the many other challenges they face. As we continue to emerge from the global pandemic, it’s more important …
Effective internal communication for frontline workers in a post pandemic world Read More »
It’s that time of year when we all talk about the latest trends in communication and business, what to expect from the year ahead and what to focus on. In 2022, I shared some of my thinking about the latest communication trends in articles and at events. Most importantly, nothing is new. In the process …
Avoiding the hurry habit – trends and why you need to slow down in 2023 Read More »
Getting the relationship right between leadership teams and the communication function is critical. When cracks start to appear and communication lacks clarity and focus, chaos quickly ensues. Earlier this year, we conducted some research into what was causing chaos in organisations and published the findings (check out our Reality Check research for more information). Respondents …
How to improve the relationship between leaders and the communication function Read More »
“Why are there no CEOs here?” This was one of the first questions that was asked as we kicked off our communications unconference – Comms Reboot – in Birmingham. Comms Reboot is a day-long conference where attendees set the agenda based on the topics that are important to them and the organisations they work for. …
Fresh perspectives and creative ideas to improve communication Read More »
Thank you to everyone who joined us for Comms Reboot. What a fantastic day, full of energy and enlightening conversations; described by one attendee as “a joyous day of connection with fabulous people.” We couldn’t agree more! So, what was on the agenda for our Comms Reboot attendees? There was a lot – some we’ve seen before, some …
In this article for Forbes, Jenni Field asks whether leaders have been so focused on employee engagement that it’s become an unhelpful diversion for the internal communication function. Jenni picks up on a theme that she’s increasingly seeing – the confusion between employee engagement and internal communication. The article looks at the difference between internal …
Why we need to stop confusing employee engagement and internal communication Read More »
In this exclusive to subscribers article for Kogan Page, Jenni Field looks at how to get started when it comes to measuring the effectiveness of internal communication and how to translate your data into business results. We want to be more collaborative. We want to align people to strategy. We want engaged and motivated teams. …
Measuring the effectiveness of internal communication Read More »
The Communications Network is a US-based community that connects leaders from influential foundations, nonprofits and social sector consultancies worldwide, so it was great to be invited to talk to their network. During the webinar, I discuss best practices when it comes to creating effective internal communication strategies inside organisations. It’s part one of a series …
Communicating effectively in a matrix structure is always going to be complex and challenging. A matrix structure is where someone reports to multiple people. This can sometimes happen in larger organisations where the internal communication manager reports to HR and also corporate communications. In our Line of Sight research that we did with line managers, …
How to communicate effectively within a heavily matrixed global organisation Read More »
This year I have seen more conversations about the difference between internal communication and employee engagement than ever before. The difference is that we seem to be shining a light on the misdirection for internal communication that has happened as a result of the employee engagement focus for leaders in recent years. As I continue …
Is employee engagement the great distraction for internal communication teams? Read More »
When you’re working with lots of different organisations – from local entrepreneurs to global teams – the issues are many and varied. It’s one of the things I love about my job! Different projects or retainers demand different expertise, so we work as a collective team that has now grown to 18 talented people. Every …
Collective wisdom – working with a collective consultancy Read More »
Since I launched my book Influential Internal Communication just over a year ago, I’ve frequently been asked if it’s available in audio. It was really important for me to make my book as accessible to as many people as possible and, although I share a lot of my thinking in my bite-sized podcast, I wanted to enable …
Influential Internal Communication – now available on Audible! Read More »
What model should I use for internal communication? It’s a question we get asked a lot – we all love a model or a framework to follow! Particularly when we’re navigating complex waters – as so many leaders and communicators are. I outline my model in the first chapter of my book, Influential Internal …
A model for internal communication strategy and planning Read More »
In this article for Staffbase, Jenni Field talks to Robert Grover following her keynote speech at VOICES London 2022. Jenni discussed the changing state of the comms industry and its current trends. Afterwards, she sat down to talk more about the role influential internal communication must play in times of transformation and the need for today’s …
Driving people forward with influential internal communication Read More »
In this article for EDGE Journal, from, The Institute of Leadership & Management, Jenni Field talks about why becoming an influential internal communicator should be a strategic imperative for leaders: “Investing in internal communication is a must for every organisation no matter the size… internal communication needs to be on the radar of all CEOs, …
It’s 2012 and I’m walking into a meeting in the Euston head office of the company I work for… There were about six of us in the room, and a few people dialling in from home. Carol grabbed the spider phone and connected the meeting room to the conference call number, and we waited to …
In this podcast interview with Entrepreneurs Get Visible, Jenni Field talks to Anna Parker-Naples about how to acknowledge, identify and get to the core of what’s going on behind the scenes in your business that’s holding you back, so that you can propel yourself forward. Jenni discusses, what chaos in a business looks like, how …
Internal communication audits can be hugely helpful in exploring how you change your internal communication channel mix. This is about looking at how people receive the information they need, the information they want and, importantly, how they share their feedback and views. A communications audit will tell you where there are issues with communicating at …
How a internal communication audit can help you be less chaotic Read More »
I was teaching about change communication recently and the discussion unfolded about campaigns to engage employees in a brand change. It dawned on me that we may have lost, or are losing our creativity… our focus on fun. This must be considered in terms of your culture; what’s happening in your organisation in terms of …
Creative internal communication campaigns – why we need to have more fun! Read More »
We talk a lot about organisational change with our clients. The Field Model™ is designed to help you go from chaos to calm and as a result, a lot of the conversations focus on change – the root cause of issues, behavioural change and broader organisational change and transformation. I’m not going to cover The …
Tried-and-tested frameworks for communicating organisational change Read More »
As part of our Reality check research into the issues and chaos affecting their organisations and teams, we gave respondents the opportunity to ask us anything. It was interesting to see how many relate to leadership. Topics included how to: There were so many interesting questions, which I answered personally for each respondent, and I …
Ask me anything: solving communication, leadership and organisational chaos Read More »
We help clients work out the root cause behind issues that are impacting efficiency and employee engagement. This can often be big-ticket items like mergers and acquisitions, rapid growth or leadership behaviour, and it can also be during business transformation. Earlier this year we asked our community about the issues and chaos affecting their organisations …
Reality check – what’s really causing chaos in organisations? Read More »
In this article for Poppulo communications expert, Jenni Field, talks about how she describes influence when it comes to internal communication and becoming an influential communicator: “I believe that having influence is not just related to internal communication professionals, but to everyone in an organisation. We all need a certain amount of influence at work …
Four steps to becoming an influential communicator Read More »
This article from HR magazine talks about how COVID-19 has been an “exercise in effective internal communication” and looks at what we’ve learnt that we can take forward to prepare for future crises. Jenni Field provides advice alongside other communication experts. She talks about the importance of focusing on what we want people to feel …
Keeping communication channels open in times of crisis Read More »
A few years ago I was at an employee engagement conference listening to various internal communicators sharing their case studies. One of them was from a football club and they shared their organisational manifesto; a written statement that summarised the club’s intentions in a way that was easy to understand. This has stayed with me …
How a manifesto can help achieve alignment with your strategic narrative Read More »
Whenever I work with leaders going through The Field Model™ or helping communication teams get their strategy in place, I often use the RASCI framework. It’s an important tool that helps break down tasks, roles and responsibilities. I used the RASCI model in my roles within organisations and found it extremely helpful when there was …
In this article, published by Ragan, global internal communication specialist, Jenni Field talks about how, regardless of your training, education or background, you can make a positive difference to your team’s messaging and internal communication. Jenni shares some insights for non-communication professionals and those looking to establish an internal communication strategy for the first time. …
How to master internal communication when you’re not a comms pro Read More »
In this blog for Blink, global communication expert, Jenni Field shares her advice for improving communication with frontline workers. “We must reach this audience in a way that doesn’t invade the “third space” – places frontline workers convene. We often put intrusive screens or newsletters in the third space, when it should be a place …
Frontline workers – protecting the “third space” Read More »
Train operator, Greater Anglia, needed help with its internal communications strategy. The communications team felt they weren’t being brought into conversations with the senior team early enough and wanted to bring a fresh injection of innovation to their work. Understand, diagnose and fix With so many changes taking place in the industry, Greater Anglia wanted …
“We have to allow ourselves to be prepared to be convinced by opposing arguments. We must revisit conclusions as we receive new and relevant information, actively look for reasons why we might be wrong, and focus on understanding rather than winning”. We must focus on understanding, rather than winning. I think this is the biggest …
How to avoid team friction – from poles apart to pulling together Read More »
Working in communication seems to have been a calling for me from a young age. I took communication, English and business studies for A Level and my degree was in marketing. Since graduating, all my roles have been about communicating in one way or another. My career has enabled me to explore; to take risks …
How to master internal communication when you’re not a communications professional Read More »
We always like to send clients, associates and people who have supported us a gift at the end of every year. This year the Redefining Communications team thought it would be a great idea to pull together a combination of my thinking over the last few years into one book… We didn’t realise how much …
How has your year been? Productive with a touch of chaos? Or challenging with some key milestones reached? Perhaps a bit of a mixture! Every year – however my year has gone – I love to reflect on what’s happened, what I’ve learnt and what I have planned for the following year. For me, 2021 …
A time to reflect – a year of variety, insights and community Read More »
It’s that time of year when our social media feeds start to fill with blogs about forecasts, trends and themes to look out for in the coming year. I always find these posts really interesting because I think it’s a great way to see what’s on people’s agenda. In fact, I wrote a blog on …
Communication trends in 2022 – and how they’re changing more slowly than we’d like! Read More »
In this Communication Strategy That Works podcast episode, Jenni talks to Emma Drake about strategic internal communication and how to go from chaos to calm. In this episode you’ll learn: Listen now
In this podcast episode, I talk about the difference between employee engagement, employee experience and internal communication and the importance of alignment between all three. In my book, I share the definitions of each of these: Employee engagement: “A workplace approach designed to ensure that employees are committed to their organisation’s goals and values, motivated …
The global pandemic has given us a rare opportunity to redefine work and society. But as we navigate these changes we must pay close attention to the impact on organisational culture, for it is one of the most important differentiators companies possess. You can still download this webinar for Poppulo – How to future-proof your …
Webinar: How to future-proof your culture for the new world of work Read More »
Redefining Communications first began working with The North East Local Enterprise Partnership (North East LEP) in 2019. The North East LEP is a public, private and education sector partnership, and one of 38 LEPs in the country. It’s responsible for promoting and developing economic growth across the region. We’ve worked with the team on a …
Supporting growth with ongoing communication consultancy and workshops Read More »
Many of you will know I already co-host the Calm Edged Rebels podcast, but I’m taking the plunge and I’ve launched my own podcast: Redefining Communications with Jenni Field! Bite-sized inspiration to take you from chaos to calm Each episode will be no more than 15 minutes long and I’ll be sharing advice to help organisations and teams …
New podcast! Redefining Communications with Jenni Field Read More »
I’ve been writing and speaking a lot recently about culture and the return to the office. It’s becoming the topic for everyone in business as we navigate the changes in the workplace due to the COVID19 pandemic. For many, the conversation is around hybrid working, but you’ll know from my earlier blogs that I believe …
Remote Work I’ve just been reading the book Remote Work by Chris Dyer and Kim Shepherd. We share the same publishers and Chris and I hosted an online event together earlier this year. Chris is the founder and CEO of PeopleG2, where he manages 30 full-time remote employees and 3,000 independent contractors. I loved his …
Inspiring Goodies – Remote Work, Ted Lasso and Sideways Read More »
In this blog for Staffbase, Jenni shares how The Field Model™ can be used by internal communicators to understand, diagnose, and fix issues in organisations for the long term. “Though it might seem easier and faster, if you only focus on alleviating symptoms, you won’t be fixing things for the long term. It’s like taking a …
When my book, Influential Internal Communication, launched in April this year, we were guided by COVID-19 restrictions and I was unable to hold an in-person book launch. Instead, I chatted online to like-minded professionals through Zoom and Instagram Live and answered some burning questions. But – as you know – writing a book isn’t an …
I’m always reading or listening to something and so far this year there are five books that have really influenced my thinking. If you’re looking for something to read over the summer, here is a little overview of what I have enjoyed about them so you can get some inspiration for your bookshelf! Happy Sexy …
In this article for Companies Digest, Jenni shares her insights into the communication trends leaders need to address in 2021. “It’s a well-known phenomenon that a crisis will always escalate an existing trend. During the COVID-19 pandemic, we saw some key communication issues that were already bubbling away, rise to the top of the agenda …
The five biggest trends in business communication and what it means for leaders today Read More »
LifeArc is an independent medical research charity helping turn promising early science into products that improve patients’ lives. At the start of 2021, the charity wanted to communicate its strategy and launch four new goals to all employees. We have worked with the LifeArc Corporate Affairs team over several years. Our role has been to …
Setting our direction – a virtual event for LifeArc Read More »
It’s going to take us 25 years to reap the true benefits of flexible working… that’s if the industrial revolution is anything to go by. During my camping holiday in Cornwall I finished reading Rebel Ideas by Matthew Syed and I cannot recommend it enough. I have highlighted so much of the book but a …
In this Internal Comms Pro: The Podcast episode Jenni talks about the need to define internal communication within your organisation, core challenges, how to fill your professional skill gap, culture and the rhythm of the organisation, why gaining influence is your responsibility, where internal communication is headed, and how to be prepared. “Internal communication is …
“The must-have book for every internal communicator in 2021” Read More »
In this podcast episode for CommsHero, Jenni talks about her book Influential Internal Communication and The Field Model™, which is outlined in the book. She shares her journey whilst doing research, writing, publishing, and promoting. Jenni talks about the two parts to the book: foundations (including The Field Model™) and applying this model in practice. …
Foundations of The Field Model™ and applying it in practice Read More »
In this article for CIPR International about finding calm in a global crisis, Jenni discusses The Field Model™ and the impact of globalisation on organisations. “Internal communication has never been more important. In a year when we’ve been forced to change how we’ve worked for decades, the need to connect and engage a workforce in …
In this interview with The SiteVisibility Internet Marketing Podcast – one of the UK’s most popular internet marketing podcasts – Jenni shares the common symptoms of businesses that are suffering from deep-rooted internal communication issues and how we should go about solving them. Jenni also talks about her book, Influential Internal Communication. Listen now
This was an interesting month for inspiration as I found myself focused on the results of my line manager research and my book launch events. The line manager research has thrown up 12 key things for organisations to consider and my online book launch event included some interesting questions about internal communication and the role …
Organisations are complex. People are complex. It takes time and some difficult conversations to find calm amongst the chaos. This article – Keep calm: fix organisational chaos, streamline communication and drive engagement – was written by Jenni Field for Catalyst, the publication of the International Association of Business Communicators (IABC). Jenni talks about how chaos …
Keep calm: fix organisational chaos, streamline communication and drive engagement Read More »
In this blog, which was originally featured in Influence, I talk about being mindful of interpretation. A few years ago, I was at lunch with a coach and we were chatting about experiences and interpretation of events. They used this example: If someone stands outside this restaurant with a clipboard and asks you questions about …
There is my truth, there is your truth, and there is fact Read More »
The Internal Comms Podcast – in this episode, Jenni talks to Katie Macaulay about the ideas and frameworks outlined in her new book, Influential Internal Communication. Katie and Jenni talk about chaos – what this looks like from a business perspective and what causes disorder – and how to use communication as a diagnostic tool …
In this article, Jenni Field talks to The Institute of Leadership & Management to discuss her thoughts on how great internal communication can help leaders to fine-tune their collaborative reflexes amongst teams. She talks about how leaders in recovery mode need to look at the underlying rhythm of their organisation: “Examine the tempo of how …
This week my first book is being published. The idea of writing the book started in May 2019 and with encouragement from those around me it became a reality in August 2019 when publishers Kogan Page supported the idea and concept of what was originally called Take your organisation from chaos to calm – and …
Influential Internal Communication – book launch Read More »
Last week I completed the MHFA England course and I’m now a certified mental health first aider. I took part in the course because I coach and mentor individuals and I run workshops on mental resilience. All of this has links to mental health and I wanted to be equipped to help. I have learnt …
Internal Comms Pro podcast – in honour of International Women’s Day, this podcast is with Jenni and her good friends, Advita Patel and Trudy Lewis. You’ll learn how we have risen to the challenge to raise awareness against bias, and lead others to drive change. We share how our friendship played a key role in …
The Field Model™ came from a conversation about how I describe what I do. Over the years the need to be mindful, explore other perspectives and manage emotional reactions has led to better conversations and quicker problem solving. Here’s an overview of the three elements of The Field Model™.
In my blog, What is The Field Model™? I talk about the three elements of our model: Understand – Diagnose – Fix. In this blog, I’m going to look at the final stage – the fix. A lot of people are natural fixers at work and in their personal lives. Many of us don’t like …
Internal communication and employee engagement was in the spotlight as one of the core disciplines within the communication remit last year. As we’ve moved office teams to work remotely and our frontline teams have been front of mind during the pandemic, our work in internal comms has enjoyed a bit of stardom. After years of …
Employee engagement and internal communication are not the same thing Read More »
What a year it’s been! As I write this I’m sitting in my office, surrounded by boxes and debating putting on gloves as it’s so cold. I should say that the boxes are here because we are on the move and I will leave what has been my office for the last three years – …
STRATEGIC editor-in-chief Orla Clancy enjoyed a virtual coffee with Jenni Field about how she achieves greater productivity by setting boundaries, a work style that she started as an employee and continues as a business owner. Jenni talks about how internal communications is a privileged position, impacting every part of the organisation. Winter 2020, pages 15-17. Jenni shares her …
From chaos to calm: putting people first with internal communications Read More »
Inspiring Change podcast – In a year of change, Jenni discussed the role of purpose, the importance of human connections at work and how to diagnose issues to fix them for the long term. Chatting to Scott McInnes, Jenni talks about the importance of internal communication and why it’s such an important role in organisations. …
The Bionic Business report from simplycommunicate provides insight into the way organisations need to change to adapt to a hybrid working environment in the wake of the COVID-19 pandemic. The report outlines three key characteristics of what a bionic organisation is: This made me think. For years we have seen barriers for internal communicators remain …
The skills we need to take us into the next era of comms and engagement Read More »
In a world where most of us have smartphones (76% of people in “advanced economies”), be that a company device or personal, we are better connected with our employers now than ever before. Thanks to our devices we can receive news/updates, employee services, and all manner of work-related activities anytime/anywhere. This has been of particular …
Starting a podcast has been a topic that has been bubbling around for me over the last year. A few people have suggested doing one and I know that doing podcasts or videos is more engaging than just writing. In mid-July I got a moment of inspiration and discussed the idea with my good friends …
Internal Miscommunications podcast – Jenni talks about how moments of miscommunications in her past triggered chaos, what she learned from those experiences and how she moved forward with a bright vision for her future. Interviewed by Erica Goodwin and Keith Riley, there is a lot of laughter and some terrible spelling! Listen now
Are organisations using technology ethically to help keep us safe and well, or is it a covert way to keep tabs on us now we’re not all in the office? Opinions will vary depending on who the organisation is, what the tech is and to what extent do the employees know about it. Either way, …
This morning I joined Hannah Sardar from Workplace by Facebook for a webinar hosted by the team (Graham Mackay and Jack Paine) at Generation Digital. Between the three of us we covered some of the themes around communications in a crisis, how Workplace can be the tool to help connect your teams and how to …
How do ‘Connected Companies’ communicate in a crisis? Read More »
Last week we attended the first Talk/50 event on Communications and Neuroscience. Hosted by Trudy Lewis of Lewis Communicate we heard from author Hilary Scarlett who spoke about her research, all captured in her book – the Neuroscience for Organizational Change: An Evidence-based Practical Guide to Managing Change (2nd edition just out). We heard more …
Comms, Change and Neuroscience – what’s the link? Read More »
Today I attended the annual state of the sector event hosted by Gatehouse, a Gallagher Company. This is always a ‘must attend’ event in my calendar as I’m keen to hear how things are shifting for internal communicators. I’m not sure annual surveys help us that much anymore. I have been thinking about this for …
State of the Sector 2020: What will it take to overcome our barriers? Read More »
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